We’ve all been stuck in traffic congestion on the road at some point in our lives. Traffic congestion may happen when there’s too many cars on the road, when there’s an accident or a closed street. Network congestion isn’t too different from that - but instead of cars causing congestion, it’s network traffic.

That’s why, in this article, we’re running you through how to detect network congestion with Network Monitoring tools.

What is Network Congestion?
What is Network Congestion?

Network Congestion, similar to road congestion, occurs when your network cannot adequately handle the traffic flowing through it. This can be caused by events such as faulty or over-used devices or even bad network configurations.

This means that network congestion can occur in your network, or even outside of your network in your network devices, or your ISP network or Internet.

While network congestion is usually temporary, it can cause annoying network problems that can affect performance, such as high levels of jitter, packet loss, a decrease in throughput, and can be a sign of a larger issue in your network.

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What is the Impact: Why You Should Detect Network Congestion
What is the Impact: Why You Should Detect Network Congestion

Because of this, it’s important to have a tool that can proactively detect network congestion and perform a network congestion test in your own network, and even outside of your network so you can troubleshoot before it affects your end-users, or turns into a much bigger problem that your IT team will be stuck dealing with.

  1. Slower data transfer speeds: Network congestion can cause data packets to be delayed or lost, resulting in slower transfer speeds and longer wait times for users.
  2. Reduced reliability: When network congestion occurs, data packets can be lost or dropped, which can result in lower reliability and increased error rates.
  3. Reduced productivity: Network congestion can cause applications and services to slow down or become unresponsive, reducing productivity and increasing frustration for users.
  4. Security risks: Network congestion can make it more difficult to detect and respond to security threats, leaving your network vulnerable to cyberattacks.
  5. Increased costs: Network congestion can lead to increased costs, such as additional hardware purchases, bandwidth upgrades, or downtime due to network outages.
  6. Poor quality audio and video: Network congestion can cause audio and video to become distorted or choppy, making it difficult for users to communicate effectively or consume content.
  7. Slow application performance: Network congestion can cause applications to load slowly, respond slowly, or even crash, leading to frustration for users who rely on those applications for their work.

Step 1. Deploy End-to-End Network Monitoring to Detect Network Congestion Like A Pro!
Step 1. Deploy End-to-End Network Monitoring to Detect Network Congestion Like A Pro!

You may be able to experience signs of network congestion in networks, but how do you know what’s causing it? And how can you fix network congestion?

To know how to check network congestion, you need an end-to-end monitoring tool to help you proactively detect network congestion, and that’s where Obkio Network Performance Monitoring Software can help.

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Obkio continuously monitors end-to-end network performance so you can monitor performance from your local network (LAN, VPN), as well as third-party networks (WAN, ISP, and Internet Peering).

Unlike traditional monitor solutions that may only monitor local network equipment, Obkio allows you to monitor performance from every end of your network, where you may not have any IT staff or equipment available.

Obkio does so with synthetic traffic using Network Monitoring Agents, which monitor all ends of your network to measure network metrics, identify network problems (like congestion) and collect the information to help you troubleshoot.

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Step 2. Understand the Symptoms: Detect Network Congestion By Feeling
Step 2. Understand the Symptoms: Detect Network Congestion By Feeling

A lot of the times, you can feel the symptoms of network congestion before you know that it's happening for sure. With a proactively monitoring tool like Obkio, you'll be notified of network congestion even before your users start to experience it.

But, it's still important to be familiar with some of the most common symptoms of network congestion:

  1. Slow Internet Speeds: The most obvious symptom of network congestion is slow Internet speeds. This can manifest as slow webpage loading times, buffering videos, or delays in downloading files.
  2. Packet Loss: When a network is congested, packets of data may be lost or dropped, leading to errors in data transfer and even application crashes.
  3. High Latency: Network congestion can cause high latency or lag, which can be especially noticeable in online gaming or video conferencing.
  4. Connection Timeouts: If a network is congested, connections may time out or fail to establish, preventing users from accessing the network or particular applications.
  5. Poor voice or video quality: Congestion can cause poor quality in voice or video calls, with images appearing pixelated or choppy, and sound being distorted or dropping out.
  6. Unresponsive Applications: When a network is congested, applications may become unresponsive, leading to frustration and lost productivity.

Step 3. Detect Network Congestion with Core Network Metrics
Step 3. Detect Network Congestion with Core Network Metrics

It's easy to detect congestion when it's happening with your own network equipment, but you’re not always using your own equipment. Some businesses may be using their ISP’s or MSP’s network equipment, so they don't have direct access to the network equipment’s data.

Additionally, the network congestion may not be actually happening in your own network, but maybe in your ISP’s network, on the local loop of its connection or even on the Internet.

But, it's still possible to detect network congestion by monitoring other core network metrics!

Detect Network Congestion With These Key Network Metrics
Detect Network Congestion With These Key Network Metrics

Monitoring network metrics is an important part of detecting and diagnosing network congestion. Here are some key network metrics that you should monitor:

  1. Network utilization: Network utilization measures the percentage of available bandwidth that is being used at any given time. If network utilization consistently reaches or exceeds 80-90%, it can indicate that the network is congested.
  2. Packet loss: Packet loss occurs when network packets are dropped due to congestion or other issues. Monitoring packet loss can help identify areas of congestion and troubleshoot issues with network performance.
  3. Latency: Latency measures the time it takes for data to travel from one point to another on the network. High latency can indicate congestion or other issues that are causing delays in data transmission.
  4. Jitter: Jitter measures the variation in latency over time. High jitter can indicate congestion or other issues that are causing inconsistent network performance.
  5. Error rates: Monitoring error rates can help identify issues with network hardware, software, or configuration that may
  6. Bandwidth usage by application or device: Monitoring bandwidth usage by application or device can help identify which devices or applications are consuming the most bandwidth and potentially causing congestion.
  7. User complaints: User complaints can be a valuable source of information about network congestion. If users are reporting slow performance or connectivity issues, it can indicate that there is a problem with the network.

By monitoring these network metrics, you can detect and diagnose network congestion and take steps to resolve the issue. Depending on the nature and severity of the congestion, you may need to upgrade your network infrastructure, optimize your network settings, or implement other techniques to improve network performance.

Luckily for you, Obkio continuously measures these core network metrics and displays them on Obkio’s Network Response Time Graph so you can easily view metrics in real-time. Obkio will also automatically notify you of events like substantial packet loss or high levels of jitter, so you know as soon as it starts happening!

I. How Network Congestions Affects Performance
I. How Network Congestions Affects Performance

Network congestion can cause dropped packets (aka packet loss), and increased latency and jitter. That’s because, when network congestion occurs, data packets can accumulate (like cars in a traffic jam), leading to a huge buffer.

It then takes time to empty and refill the buffer, which increases latency and jitter. If the buffer is small, the latency won’t increase too much but more packets will be dropped. Depending on the network equipment, the buffer size can be adjustable or it can be fixed in the hardware.

II. Network Congestion Example
II. Network Congestion Example

If you want to perform a network congestion test, here is an example of what network congestion looks like:

Network Congestion Graphs

In this screenshot, you can see three graphs.

  • In the first graph, you can see there is network congestion and the buffer is very large. Therefore there is little packet loss but a lot of latency and jitter.

  • In the second graph, there is network congestion with a medium buffer, so the packet loss, latency and jitter are all moderate.

  • In the third graph, there is network congestion with a small buffer, so the latency and jitter don’t increase too much but there is more packet loss.

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Step 4. Monitor Network Devices to Detect Network Congestion
Step 4. Monitor Network Devices to Detect Network Congestion

Because network congestion can be caused by overused network equipment, you can use Network Device Monitoring to monitor your own network equipment, and measure the quantity of traffic going through your devices.

Many network devices are prone to network congestion. Especially if they use up a lot of bandwidth or support large amounts of netowrk traffic. With Obkio, it's important to monitor network devices like:

  1. Routers and switches: The forwarding of data packets between devices on a network is managed by routers and switches. By monitoring these devices, you can gain valuable insight into the volume of traffic being transmitted, enabling you to detect network congestion points or any potential bottlenecks.
  2. Firewalls: Firewalls are specifically designed to regulate access to a network and provide security from external threats. By monitoring the traffic passing through a firewall, you can identify any irregularities in the network traffic that may be indicative of network congestion.
  3. Servers and storage devices: These devices are tasked with storing and processing data within the network. By closely monitoring their performance, you can detect any potential performance issues that may be contributing to network congestion.
  4. Endpoints: Endpoints are the devices that link to the network, including desktop computers, laptops, and mobile devices. By overseeing the performance of these endpoints, you can detect any problems that could cause traffic jams, such as devices configured incorrectly or applications that consume too much bandwidth.

If you’re reaching your limit on the amount of traffic your devices or Internet connection can handle, then you’re sure to experience network congestion.

If you’re only monitoring your devices, you may not find the problem if it is located elsewhere, which is why it’s important to primary monitor the network metrics we mentioned above.

Network Congestion Dashboard

Step 5. Identify a Lack of Resources to Help You Detect Network Congestion
Step 5. Identify a Lack of Resources to Help You Detect Network Congestion

Network congestion commonly occurs when your network devices or Internet connection are lacking the resources available, such as bandwidth or CPU, to process traffic flowing through the network.

In the screenshot below, we can see an example of high CPU usage on SD-WAN Devices affecting all sessions (in the second column). This means that the network device does not have enough available resources to manage the throughput. Since it cannot process data packers properly, it will end up dropping them and causing packet loss.

Network Congestion Dashboard

There are several types of resources that can cause network congestion when they become scarce:

  1. Bandwidth: The amount of data that can be transmitted over a network at a given time is limited by the available bandwidth. When the amount of data being sent exceeds the available bandwidth, congestion can occur.
  2. Processing power: Network devices such as routers and switches need processing power to manage the flow of data through the network. If there are not enough processing resources available, the devices may not be able to keep up with the traffic, leading to congestion.
  3. Memory: Network devices also need memory to store and process data packets. If there is not enough memory available, packets may be dropped or delayed, leading to congestion.
  4. Network topology: The way that network devices are connected can also affect congestion. If there are bottlenecks in the network topology, such as a single link that all traffic must pass through, congestion can occur.
  5. Network protocols: The protocols used by the network can also affect congestion. For example, if a protocol is designed to transmit large amounts of data in a short amount of time, it may cause congestion if the network is not designed to handle such traffic.

I. How to Identify a Lack of Resources & Detect Network Congestion
I. How to Identify a Lack of Resources & Detect Network Congestion

In all these circumstances, you can set up Network Device Monitoring with SNMP monitoring.

They will poll interfaces and graphs for bandwidth usage (inbound / outbound traffic) and detect short bursts of traffic or CPU utilization that affect network performance.

Step 6. Detect Network Congestion by Pinpointing the Cause
Step 6. Detect Network Congestion by Pinpointing the Cause

Network congestion can happen for a variety of reasons. As we mentioned ealier, Obkio monitors your whole network infrastructure to detect network congestion based on some of it's most common causes, such as a lack of resources.

Here are some of the most common causes of network congestion that you'll likely run into:

  1. High traffic volume: When there are too many devices using the same network at once, it can overload the network and slow down Internet speeds.
  2. Outdated hardware: Older routers and switches may not be able to handle the demands of modern Internet usage, leading to congestion.
  3. Inadequate bandwidth: If the amount of available bandwidth is too low, it can't support the amount of traffic trying to use the network, causing congestion.
  4. Network configuration issues: Improperly configured networks can lead to congestion, as traffic isn't routed efficiently or evenly.
  5. Network attacks: Denial of Service (DoS) attacks, which flood a network with traffic, can cause congestion and even bring down the network.
  6. Unnecessary traffic: Non-essential traffic, such as updates or backups, can clog up the network and lead to congestion.

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Step 7. How to Reduce Network Congestion: Detecting Network Congestion Is the First Step
Step 7. How to Reduce Network Congestion: Detecting Network Congestion Is the First Step

If you've performed your network performance test and realized that you’re experiencing network congestion due to a lack of resources, here are some suggestions:

  1. Analyze Traffic Logs: Look into the traffic going through your devices. Understand if the traffic is legitimate or not by looking at the firewall logs. Illegitimate traffic might be a security breach (data exfiltration), or mass data backup during business hours.
  2. Upgrade Bandwidth: Upgrade your Internet connection bandwidth with your ISP if you’re just running out of bandwidth. This will increase your resources availability.
  3. Decrease Usage: If your network devices can't handle the traffic going through them, you can also simply decrease your usage. This can mean allocating times during the day where you minimize traffic.
  4. Manage Priorities: Depending on the network, you can use QoS (Quality of Service) to prioritize some traffic on the network in order to reduce high bandwidth or CPU usage causing congestion. Learn more about how Obkio performs QoS Monitoring with DSCP Features.

Step 8. Troubleshoot & Fix Network Congestion: The Final Step After You Detect Network Congestion
Step 8. Troubleshoot & Fix Network Congestion: The Final Step After You Detect Network Congestion

Now that you know how to set up Obkio to monitor and detect network congestion, you need to know how to fix network congestion.

With Obkio you can also identify network problems and collect the information you’ll use to troubleshoot and fix the network congestion and make sure you don't run into another network traffic jam!

Create your own Obkio dashboard with a summary of your network metric measurements and data you need to troubleshoot the network congestion, including:

  • What the problem is (network congestion or other network problems)
  • Where the network congestion is located (Use Obkio’s Traceroutes or Vision Visual Traceroute tool to help pinpoint the location of problems)
  • What caused the network congestion
  • When the network congestion happened
  • Who is responsible for the network segment (is it happening inside of your network or in your ISP/ MSP network?)
How to Troubleshoot Network Issues: Unleash Your Inner IT Hero

Learn how to troubleshoot network issues by identifying where, what, why network problems occur with Network Troubleshooting tools.

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How to Fix Network Congestion with 5 Proven Techniques
How to Fix Network Congestion with 5 Proven Techniques

From here, there are several ways to fix network congestion, depending on the root cause of the issue. Here are some common solutions:

I. Upgrading Your Internet Plan to Fix Network Congestion
I.  Upgrading Your Internet Plan to Fix Network Congestion

Upgrading your Internet plan can be an effective technique to fix network congestion, but it depends on the underlying cause of the congestion.

Network congestion occurs when there is too much demand for the available bandwidth in a particular area or on a particular network. This can happen for a variety of reasons, such as an increase in the number of users, an increase in the amount of data being transmitted, or a decrease in the available bandwidth.

One way to address network congestion is to upgrade your Internet plan. This can give you access to more bandwidth, which can help alleviate congestion. However, there are a few things to keep in mind when considering this option:

  1. Check with your Internet Service Provider (ISP) to see what plans are available in your area. Make sure you understand the terms and conditions of any new plan you're considering, including any data caps, speed limits, or additional fees.
  2. Determine if the congestion is caused by factors that an upgraded plan can address. If the congestion is due to network infrastructure issues, such as outdated equipment or poor routing, upgrading your plan may not make a significant difference.
  3. Consider other factors that may be contributing to the congestion. For example, if many people are using the same Wi-Fi network, upgrading your plan may not be enough. You may need to take other steps, such as using a wired connection or upgrading your router, to improve your connection.
  4. Keep in mind that upgrading your Internet plan may not be the most cost-effective solution in the long run. If the congestion is temporary or you only occasionally experience slow speeds, it may be more economical to stick with your current plan and explore other ways to improve your connection, such as optimizing your network settings or using a content delivery network (CDN).

In summary, upgrading your Internet plan can be an effective technique to fix network congestion, but it's important to consider the underlying cause of the congestion and other factors that may be contributing to slow speeds. Make sure you understand the terms and conditions of any new plan you're considering and explore other options for improving your connection before making a decision.

II. Reducing Bandwidth Usage to Fix Network Congestion
II. Reducing Bandwidth Usage to Fix Network Congestion

Reducing bandwidth usage can be an effective technique to fix network congestion, especially when the cause of the congestion is due to limited bandwidth capacity. Here are some ways to reduce bandwidth usage:

  1. Limit the number of devices connected to your network: The more devices connected to your network, the more bandwidth is being used. If possible, disconnect devices that are not in use or consider limiting the number of devices connected to your network.
  2. Restrict bandwidth usage for specific applications: Some applications may be using more bandwidth than others, causing congestion. You can restrict bandwidth usage for specific applications by using Quality of Service (QoS) settings on your router or firewall. This will prioritize traffic for certain applications over others, which can help alleviate congestion.
  3. Reduce video streaming quality: Streaming services like Netflix and YouTube can use a lot of bandwidth, especially when streaming in HD or 4K. You can reduce video streaming quality to reduce the amount of bandwidth being used. For example, you can set the streaming quality to standard definition (SD) instead of high definition (HD).
  4. Disable automatic updates: Software updates can use a lot of bandwidth, especially if multiple devices are updating simultaneously. You can disable automatic updates or schedule updates for off-peak hours to reduce the impact on your network.
  5. Use compression technologies: Compression technologies can reduce the size of data being transmitted, which can reduce the amount of bandwidth being used. For example, you can use compression technologies for email attachments, images, and videos.
  6. Limit file sharing: Peer-to-peer (P2P) file sharing can use a lot of bandwidth, especially if multiple users are downloading or sharing files simultaneously. You can limit P2P file sharing or use a P2P file sharing client that allows you to limit bandwidth usage.

In summary, reducing bandwidth usage can be an effective technique to fix network congestion, especially when the cause of the congestion is due to limited bandwidth capacity. By limiting the number of devices connected to your network, restricting bandwidth usage for specific applications, reducing video streaming quality, disabling automatic updates, using compression technologies, and limiting file sharing, you can reduce the amount of bandwidth being used and alleviate network congestion.

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III. Optimizing Your Network to Fix Network Congestion
III. Optimizing Your Network to Fix Network Congestion

Optimizing your network can be an effective technique to fix network congestion. Here are some ways to optimize your network:

  1. Position your router in a central location: Position your router in a central location to ensure that the Wi-Fi signal is distributed evenly throughout your home or office. Avoid placing your router near walls, metal objects, or other devices that can interfere with the signal.
  2. Secure your network: Make sure your network is secure by using a strong password and enabling WPA2 encryption. This will prevent unauthorized users from accessing your network and using your bandwidth.
  3. Use a wired connection: If possible, use a wired connection instead of Wi-Fi. Wired connections are faster and more reliable than Wi-Fi, especially for high-bandwidth activities like gaming and streaming.
  4. Optimize your router settings: You can optimize your router settings to improve your network performance. For example, you can change the channel on which your router is transmitting to avoid interference, enable QoS settings to prioritize traffic, and adjust the transmit power to improve coverage.
  5. Use a range extender or mesh network: If you have a large home or office, you may need to use a range extender or mesh network to improve your Wi-Fi coverage. Range extenders and mesh networks can help distribute the Wi-Fi signal evenly throughout your space, reducing congestion and improving performance.
  6. Upgrade your router: If your router is old or outdated, upgrading to a newer model can significantly improve your network performance. Newer routers are faster, more reliable, and have better features than older models.

In summary, network optimization can be an effective technique to fix network congestion. By positioning your router in a central location, securing your network, using a wired connection, optimizing your router settings, using a range extender or mesh network, and upgrading your router, you can improve your network performance and reduce congestion.

IV. Using A Content Delivery Network (CDN) to Fix Network Congestion
IV. Using A Content Delivery Network (CDN) to Fix Network Congestion

Using a Content Delivery Network (CDN) can be an effective technique to fix network congestion, especially if the congestion is caused by high traffic volumes to a specific website or online application. A CDN is a distributed network of servers that are strategically located in various regions around the world.

By using a CDN, website and application owners can reduce the load on their origin servers and improve performance by serving content from the nearest CDN server to the end user.

Here are some benefits of using a CDN:

  • Faster content delivery: By caching content on multiple servers around the world, a CDN can deliver content faster to end users. This is especially important for websites and applications that have a global audience.
  • Reduced server load: By distributing the load across multiple servers, a CDN can reduce the load on the origin server, which can improve performance and reduce the risk of downtime.
  • Improved user experience: Faster content delivery and improved performance can lead to a better user experience, which can increase engagement and reduce bounce rates.
  • Improved security: Some CDNs offer security features like DDoS protection, SSL/TLS encryption, and web application firewalls, which can improve the security of your website or application.

Here are some steps to using a CDN:

  1. Choose a CDN provider: There are many CDN providers to choose from, including Amazon CloudFront, Akamai, Cloudflare, and Fastly. Choose a provider that meets your specific needs and budget.
  2. Configure your CDN: Once you have chosen a CDN provider, you will need to configure your website or application to use the CDN. This typically involves updating your DNS settings to point to the CDN provider's servers.
  3. Test and monitor: After configuring your CDN, you should test and monitor your website or application to ensure that everything is working properly. You should also monitor your CDN usage and performance to ensure that you are getting the most out of your investment.

In summary, using a CDN can be an effective technique to fix network congestion, especially for websites and applications with a global audience. By caching content on multiple servers around the world, a CDN can reduce the load on the origin server, improve performance, and provide a better user experience. To use a CDN, choose a provider, configure your website or application, and test and monitor your usage and performance.

V. Contacting Your Service Provider to Fix Network Congestion
V. Contacting Your Service Provider to Fix Network Congestion

Contacting your service provider is a technique to fix network congestion that can be effective in some situations. If you are experiencing network congestion and you have tried other troubleshooting techniques without success, contacting your service provider is a good next step. Here are some steps to take when contacting your service provider:

  1. Check for service alerts: Before contacting your service provider, check their website or social media pages for any service alerts. If there is an outage or maintenance scheduled in your area, your service provider may already be aware of the issue and be working to resolve it.
  2. Contact customer support: If there are no service alerts or if the issue persists after the outage or maintenance is resolved, contact your service provider's customer support. They may be able to identify the cause of the congestion and provide a solution.
  3. Provide information: When contacting customer support, provide as much information as possible about the issue you are experiencing. This may include the symptoms you are seeing, the devices you are using, and any troubleshooting steps you have already taken.
  4. Ask about network upgrades: If network congestion is a recurring issue in your area, ask your service provider if they have plans to upgrade their network infrastructure. Upgrades like increasing bandwidth or adding more servers can help alleviate congestion and improve performance.
  5. Consider switching providers: If network congestion is a persistent issue and your service provider is unable or unwilling to address the issue, consider switching to a different provider. Research other providers in your area and compare their plans, prices, and customer reviews before making a decision.

In summary, contacting your service provider can be an effective technique to fix network congestion, especially if other troubleshooting techniques have not been successful. Check for service alerts, contact customer support, provide information, ask about network upgrades, and consider switching providers if necessary.

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Detecting Network Congestion Is Important - Here's Why!
Detecting Network Congestion Is Important - Here's Why!

Detecting network congestion is an important part of network management, as it allows administrators to proactively address performance and security issues, and ensure a better user experience.

With Obkio's Network Monitoring tool, you can easily detect network congestion like a pro! But why is it important:

  1. Performance optimization: When a network is congested, data transmission can slow down significantly, leading to poor performance. By detecting congestion, network administrators can take steps to optimize the network, such as adjusting network settings, adding more bandwidth or upgrading network hardware, to improve network performance.
  2. Preventing network failures: When network congestion is not detected, it can lead to network failures or crashes. By detecting congestion early, administrators can take proactive steps to prevent network failures, which can save time and money in the long run.
  3. Enhancing user experience: Network congestion can impact the user experience, leading to slower response times and degraded application performance. By detecting and resolving congestion issues, administrators can ensure that users have a better experience while using the network.
  4. Security: In some cases, network congestion can be caused by malicious activity, such as a denial-of-service attack. By detecting congestion, administrators can identify potential security threats and take measures to mitigate them.
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Start Detecting Network Congestion & Avoid The Network Jam
Start Detecting Network Congestion & Avoid The Network Jam

With this setup, you can now proactively detect and troubleshoot network congestion before it starts impacting your network performance and user experience! It’s like finding an alternative route to avoid road congestion.

Detecting network congestion may not be as thrilling as a high-speed car chase or as exciting as a game of dodgeball, but it is an essential skill for any network administrator who wants to avoid getting jammed up!

By following the tips and tricks outlined in this post, you can become a pro at detecting network congestion, and keep your network running smoothly like a well-oiled machine.

Use Network Device Monitoring to easily detect network congestion caused by your network equipment.

But remember, if the network congestion is occurring outside of your network, or with your ISP’s network equipment, use Obkio to measure network metrics like packet loss, jitter and latency, which can spike when network congestion occurs.

Put It to the Test: Trying Is the Ultimate Way to Learn!

So don't let network congestion get you down - with a little know-how and Obkio's Network Monitoring Tool, you can stay one step ahead of the game and keep your network flowing like a hot knife through butter!

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  • Deploy in just 10 minutes
  • Monitor performance in all key network locations
  • Measure real-time network metrics
  • Identify and troubleshoot live network problems

Use Obkio's Free Trial to get started!

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