MSP Network Monitoring

Q: How does Obkio's MSP Network Monitoring work?

MSPs deploy Obkio Monitoring Agents in their network, as well as their customers' networks to monitor network performance between the MSP and customer networks. The Agents will notify MSPs of any network problems, and where they're coming from.

Proactive network monitoring for customer & MSP networks

“Obkio has given us much better visibility on the state of our network! Since the very quick and easy implementation of their tools, we are much more efficient and proactive. Their support team is always listening, it’s a pleasure to work with them.”

Monitoring the network performance at

Special MSP Pricing

Obkio’s MSP Network Monitoring Solution is tailored to help MSPs quickly find and fix network problems in MSP networks and client networks. That's why we offer special pricing packages to better equip MSPs with the tools they need!

Why MSPs use Obkio?

Increase Revenue

By developing a new MSP service offering to offer to customers.

Reduce Operational Costs

Save time, improve efficiency, stop the ping-pong between ISPs and customers.

Differentiate Yourself

Stand out from MSP competitors by offering better expertise and end-user experience.

Full Network Visibility

Get complete visibility of every end of your network, from your customers' to MSP network.

Monitor Multiple Client Networks

MSPs use Obkio to monitor all their client networks.

Monitor network performance between the customer network and your MSP network to proactively identify and troubleshoot network problems for customers.

The Chord Diagram shows poor and degraded performance between the MSP network and certain customer networks, which means that the MSP’s services are being affected for certain customers.

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Hear From Other MSPs

“You need a fantastic network for VoIP, but most people are not network experts and don’t know how to manage their network. Obkio eliminates the most tedious parts of the network assessment and puts the finger on the problem at hand.”

Sebastien Thomas

CEO

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“Having an infrastructure that is closely integrated with our customers in a 24/7 environment, and real-time visibility into the performance of our infrastructure, as seen by our customers, is essential. With its unique solution, Obkio saves us time and money.”

Dave Renouf

CTO

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MSP Network Monitoring Use Cases

For optimizing client & MSP Networks

Network Assessment

Perform a network assessment to qualify clients' networks and identify issues before a new service deployment or migration.

Network Troubleshooting

Troubleshoot network issues by collecting data about the source, cause and location of problems in client networks.

Proactive Monitoring

Use Obkio for continuous network monitoring to proactively discover and resolve network issues before they affect end-users.

SD-WAN Visiblity

Get complete visiblity of SD-WAN networks before, during, & after SD-WAN migrations to know if your SD-WAN service is performing as promised.

Stop the Ping-Pong Game!

End the Back-and-Forth

Although MSPs are only responsible for a portion of the network, if a problem occurs elsewhere on the MSP network or client network, MSPs will be the first to receive the customer’s complaint. This can cause a tireless back-and-forth game of ping-pong between customers, the MSP, and ISP, as they try to identify where the problem is coming from and who is responsible.

Address Customer Complaints

80% of customer service calls to Service Providers are related to LAN and wireless issues on their ends. With Obkio, stop the ping-pong blame-game between customers support teams and prove that the network is NOT the problem. So customers can look into the issue on their end, without damaging your reputation as a Service Provider.

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Amplisys VoIP and End-User Network Monitoring Use Case

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Learn how 3CX partner and VoIP provider, Amplisys, uses Obkio Network Monitoring to help customers troubleshoot network problems affecting VoIP Quality.

Top 3 Network Monitoring Use Cases for Service Providers (MSPs)

Top 3 Network Monitoring Use Cases for MSPs

Learn about the top 3 network monitoring use cases for MPSs, including network assessment, network troubleshooting, and continuous monitoring.

How To: SLA Monitoring & Reporting

Learn about SLA monitoring & reporting using Network Monitoring to measure network, service performance, user experience & understand if SLAs are being met.

Frequently Asked Questions

What is MSP network monitoring?

Obkio's MSP Network Monitoring software allows MSPs to quickly find and fix network problems in their clients’ network, and proactively stop future problems from happening.

How does Obkio's MSP Network Monitoring work?

MSPs can deploy Monitoring Agents in their network, as well as their customers' networks to monitor network performance between the MSP and customer networks. The Agents will notify MSPs of any network problems, and where they're coming from.

What are Obkio's plan and pricing for MSP Network Monitoring?

Obkio offers special pricing for MSPS! Contact our team to discuss your use case and tailor an Obkio plan to fit your needs.

What does MSP network monitoring monitor?

Obkio's MSP Network Monitoring software allows MSPs to quickly find and fix network problems in the MSP network and the client network.

Audit your network for free!

Get a free POC with Obkio's 14-day trial. Identify network problems & collect data to troubleshoot.

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