MSP Network Monitoring
Proactive network monitoring for customer & MSP networks
“Obkio has given us much better visibility on the state of our network! Since the very quick and easy implementation of their tools, we are much more efficient and proactive. Their support team is always listening, it’s a pleasure to work with them.”
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Special MSP Pricing
Obkio’s MSP Network Monitoring Solution is tailored to help MSPs quickly find and fix network problems in MSP networks and client networks. That's why we offer special pricing packages to better equip MSPs with the tools they need!
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Why MSPs use Obkio?
Increase Revenue
By developing a new MSP service offering to offer to customers.
Reduce Operational Costs
Save time, improve efficiency, stop the ping-pong between ISPs and customers.
Differentiate Yourself
Stand out from MSP competitors by offering better expertise and end-user experience.
Full Network Visibility
Get complete visibility of every end of your network, from your customers' to MSP network.
Monitor Multiple Client Networks
MSPs use Obkio to monitor all their client networks.
Monitor network performance between the customer network and your MSP network to proactively identify and troubleshoot network problems for customers.
The Chord Diagram shows poor and degraded performance between the MSP network and certain customer networks, which means that the MSP’s services are being affected for certain customers.
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MSP Network Monitoring Use Cases
For optimizing client & MSP Networks
Stop the Ping-Pong Game!
End the Back-and-Forth
Although MSPs are only responsible for a portion of the network, if a problem occurs elsewhere on the MSP network or client network, MSPs will be the first to receive the customer’s complaint. This can cause a tireless back-and-forth game of ping-pong between customers, the MSP, and ISP, as they try to identify where the problem is coming from and who is responsible.
Address Customer Complaints
80% of customer service calls to Service Providers are related to LAN and wireless issues on their ends. With Obkio, stop the ping-pong blame-game between customers support teams and prove that the network is NOT the problem. So customers can look into the issue on their end, without damaging your reputation as a Service Provider.
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Frequently Asked Questions
Obkio's MSP Network Monitoring software allows MSPs to quickly find and fix network problems in their clients’ network, and proactively stop future problems from happening.
MSPs can deploy Monitoring Agents in their network, as well as their customers' networks to monitor network performance between the MSP and customer networks. The Agents will notify MSPs of any network problems, and where they're coming from.
Obkio offers special pricing for MSPS! Contact our team to discuss your use case and tailor an Obkio plan to fit your needs.
Obkio's MSP Network Monitoring software allows MSPs to quickly find and fix network problems in the MSP network and the client network.
Audit your network for free!
Get a free POC with Obkio's 14-day trial. Identify network problems & collect data to troubleshoot.
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