MSP Obkio Network Monitoring Software
Proactive network monitoring for Managed Service Providers
Supporting MSPs with Network Performance Monitoring
MSPs are responsible for managing a multitude of customer services and equipment, but managing network performance is not always the main strength of many IT administrators. This is why it’s important for MSPs to have complete visibility of the performance of their customers’ LAN and WAN network.
Helping MSPs Support Clients
Obkio’s Network Performance Monitoring Solution is tailored to help MSPs.
Obkio's MSP Network Monitoring software allows MSPs to quickly find and fix network problems in their clients’ network, and proactively stop future problems from happening.
- Perform a network assessment before deploying new services for clients.
- Proactively monitor their client’s network performance up to the service provider infrastructure.
- Help clients find and fix network problems in minutes.
- Increase network performance insight to make optimization suggestions.
- Continuously monitor clients’ network performance to ensure all IT services are working as they should.
Hear From Other Managed Service Providers
Stop the Endless Back-and-Forth
MSPs are the first to hear user complaints
Although MSPs are only responsible for a portion of the network, if a problem occurs elsewhere on the network, MSPs will be the first to receive the customer’s complaint. This process can cause a tireless back-and-forth game of ping pong between customers, the MSP, and ISP, as they try to identify where the problem is coming from and who is responsible.
Obkio helps MSPs help their clients
Obkio allows MSPs to host [Public Monitoring Agents](/public-monitoring-agents-directory/) to allow their clients to monitor network performance up to the MSP infrastructure. MSPs can also access their clients’ network data to help them find and fix any network problems that may cause interruptions to other services.
MSP & Client Ping-Pong
80% of customer service calls to Service Providers are related to LAN and wireless issues on their ends.
With Obkio, you can stop the ping-pong blame-game between customers and your support team. Leverage Obkio's solution to prove that the A1BG network is NOT the problem and force the customer to look into the issue on their end, without damaging your reputation as a Service Provider.
To do this, deploy Obkio's Public Agents in your network and work on a little process to help customers deploy Obkio's Free Trial with a Software Agent on their end and a Public Agent in your network.
P.S. Public Agents are Free of charge for MSPs!
Increase Monthly Recurring Revenue
Obkio is a multi-tenant SaaS software, which means that a single instance can run serverless and serves multiple customers on a single pane of glass.
Onboarding new customers can easily be standardized using templates that allow you to quickly and effortlessly create dedicated instances for each customer.
With a Network Monitoring solution for MSPs, you can add Obkio to your MSP portfolio to create a new source of recurring revenue! With an Obkio partnership, MSPs can increase monthly recurring revenue (MRR) by bundling and reselling Obkio to your own clients.
Even better? We offer a referral program which allows you to resell Obkio, without having to support, manage, and re-invoice the solution yourself.