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VoIP Monitoring Solution

Find the cause of poor VoIP connection and dropped calls

Don’t let choppy VoIP performance cut you off

Figuring out why VoIP calls are making you sound like a robot can be a challenge. Luckily Obkio’s software gives you full visibility into your LAN, WAN, Internet and Service Provider Network.

VoIP quality is highly reliant on network performance.

Network problems can cause high levels of VoIP degradation.

Use Obkio’s VoIP Monitoring Solution to continuously measure VoIP quality with:

  • Network Performance Monitoring
  • QoS (Quality of Service) Measurement
  • MOS (Mean Opinion Score)
  • Network Performance Metrics
  • And more
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“Network Performance is critical to VoIP applications. With Obkio, we have a great monitoring solution for us and our customers which helps us reduce troubleshooting time, helps our customers quickly understand the source of network problems. Obkio has virtually eliminated the back and forth game of ping pong between our team and our clients!”

Marc Bernard

CEO

Stop Playing Blame-Game Ping Pong Between Your ISP & VoIP Provider

VoIP travels a long distance from your network, through the Internet, and up to your Service provider. That means that, when a problem occurs, no matter where it is, you need to manage it.

1
Quickly pinpoint the problem affecting network performance before users do.
2
Identify the source of VoIP issues anywhere along your network in minutes.
3
Identify the owner of the problem (user, application, network, or ISP) who is responsible for fixing it.
4
Determine a course of action for a quick and smooth fix.

Is Your Network Ready for VoIP?

VoIP issues make us 50% of IT problems!

Let's say you plan to migrate your phone system from on-premise VoIP to a hosted VoIP. A network connection, be it either a private connection or Internet connection, is required to use the new service.

Obkio allows you to perform your own Network Assessment!

Use Obkio to ensure that your network connection is strong and reliable before the service is deployed. Avoid failures, panic and user frustration by delivering a successful deployment the first time.

Obkio’s VoIP Quality Graph

Obkio’s VoIP Monitoring Solution gives you VoIP Quality data at a glance on the VoIP Quality graph. Our VoIP Quality graph measures call quality every minute as: best, high, medium, low and poor.

It continues measuring VoIP Quality with MOS Score for each network performance monitoring session on a minute granularity, even if there is no ongoing call, for a proactive monitoring over packet capture solution.

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Monitor VoIP Quality With These Features

So you can stop freezing and repeating during poor quality video calls

Ease of Use & Fast Installation

Ease of Use & Fast Installation

Obkio is designed to get you up and running fast! Install Obkio in minutes by deploying monitoring agents, and creating monitoring sessions.

Continuous & Proactive Monitoring

Continuous & Proactive Monitoring

Our Agents send synthetic traffic between each other every 500 ms to continuously monitor network performance from the end-user perspective.

QOS (Quality of Service) Monitoring

QOS (Quality of Service) Monitoring

Ensure QoS is performing as it should! For private networks, QoS Monitoring monitors network performance for each class of service and the DSCP propagation across the network.

MOS (Mean Opinion Score)

MOS (Mean Opinion Score)

Calculate MOS to measure the overall VoIP call quality of all your calls. Our app rates call quality on a scale from 1 to 5 or Poor to Best.

Alerts & Notifications

Alerts & Notifications

Set up alerts to be notified instantly whenever a network problem arises, or when any sign of performance degradation occurs - before it affects your users.

Collect Historical Data & Baseline

Collect Historical Data & Baseline

Collect network performance history to go back in time and establish a baseline of the network performance with a 1-minute granularity.

The Benefits of VoIP Monitoring

We'll keep repeating ourselves so you don't have to!

Quick Solutions

Quick Solutions

Resolve VoIP issues fast, with shorter down time! So you can get back to stable, clear calls!

Better VoIP Quality

Better VoIP Quality

Improve your VoIP Service Level Quality for a better user experience on both ends of a call.

Return on Effort

Return on Effort

Obkio finds the issues for you, so you don’t have to go searching through your network manually.

Design Your Network

Design Your Network

Use Obkio’s insights to prioritize and design your network in a way that works best for you!

What Network Metrics Affect VoIP Quality

Network effects are highly perceived and measurable on VoIP Quality. Network metrics like jitter, latency, and packet loss have a direct effect on perceived VoIP Quality. Monitoring these metrics with Obkio will help you get to the bottom of dropped calls, or VoIP lagginess - before they affect your end user. Check out our blog post to learn more about measueing VoIP Quality using the Mean Opinion Score.

Measuring VoIP Quality with MOS Score

Learn how to measure VoIP Quality using MOS Score (Mean Opinion Score) & Obkio’s VoIP monitoring solution to identify poor VoIP Quality issues & dropped calls.

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