The Best Internet Monitoring Tool
Don’t let poor Internet performance take you offline. Monitor & troubleshoot Internet connectivity issues with ease.
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Internet Performance Monitoring Made Easy
Get visibility into Internet Performance & Connectivity like never before.
Internet monitoring used to just involve checking whether your connection was up or down, and most ISPs still base their SLAs on this outdated metric. However, monitoring just Internet uptime doesn't give you the complete picture.
Sometimes, your Internet connection might be up, but the speed is slow, leading to a sluggish user experience. Users may complain about slow Internet performance, but their feedback is often vague and lacks the specifics needed to diagnose the problem.
When users say, “It’s slow,” the real question is—when is it slow? Is it always slow? Was it slow in the past? User complaints are important, but they aren’t reliable monitoring tools. They highlight issues but don’t provide the detailed metrics needed to understand or resolve them.
For precise insights, you need to monitor more than just “slowness”—you need accurate performance metrics. And for that, you need Obkio’s end-to-end Internet Performance Monitoring Tool.
Don't Monitor Internet Performance As They Should
They only monitor if the Internet is Up or Down
Common Internet Problems Affecting Your Business
Internet Monitoring software has become key to identifying and troubleshooting these common issues.
Network Performance Issues
Intermittent Internet Connection
Internet Circuit Congestion
Bandwidth Limitations
Firewall Underspec
No Matter Your Network Issue
We've Got the Solution For You
Obkio's solution is designed to be the easiest network & Internet monitoring tool on the market, making it the ideal choice for businesses of all sizes, from IT professionals working from home to managing the complexities of large-scale corporate networks.
- 14-Day Proof Of Concept
- Single and home offices
- SMEs with less than 3 locations
- Mid to large multisite networks
- MSPs & large businesses
- Non-Profit Organizations
- Colleges and Universities
Check out our plans, all available with a free 14-day trial, no credit card required!
Our Customers Love Internet Monitoring with Obkio!
Deploy Your Internet Monitoring Software
Start Your Free Trial. Deploy Obkio. Monitor Internet Performance in 10 Minutes.
With Obkio, deploying your Network and Internet Monitoring Software is incredibly simple. You can get started in just 10 minutes using our intuitive onboarding wizard, which guides you through a quick setup. This ensures you have immediate access to all premium features during a 14-day free trial.
You only need to install a single internal Monitoring Agent and one Public Monitoring Agent (which is pre-deployed over the Internet) to complete the basic onboarding process. Internet Monitoring is one of the most popular and easiest use cases to deploy.
Need extra guidance? Book a demo or an onboarding session with our network experts to maximize your monitoring prowess.
Take the first step – Start Your Free Trial with Obkio now!
Monitor Internet Performance
With Obkio Agents Pre-Deployed Over the Internet in Major Service Provider Clouds
Collect Real-Time Internet Performance Metrics
Speed, bandwidth and Internet uptime are all important. But you need to monitor the quality of your Internet connection too.
It may seem tempting to focus solely on monitoring Internet speed, but Internet speed is influenced by various factors such as latency, jitter, and packet loss. These metrics play a significant role in overall performance.
This is why monitoring performance, not just speed, is crucial. Slowness is merely a symptom, not the root cause. To truly understand and address the issue, Obkio delves into the underlying metrics that impact Internet performance.
Once deployed, Obkio will continuously monitor your network and Internet performance, providing real-time insights. You can dive deep into your network's performance with minute-by-minute measurements, establishing a reliable baseline for optimal Internet connectivity. Additionally, you can run speed tests to identify slow Internet speed, which is often a symptom of deeper performance issues.
Do You Actually Have an Internet Issue?
Use Obkio's "Sandwich Method" to monitor your Internet performance identify if there is a real issue.
In any troubleshooting process, the first step is to replicate the problem.
Obkio Identified a Network Issue Affecting Your Internet
If you can successfully replicate your Internet performance issue and visualize it using Obkio’s graphs, you can confidently confirm that the problem is real, validating that user complaints are justified.
So It's NOT A Network Issue
If you’re still experiencing Internet performance issues, you can use Obkio to monitor user workstations or application performance, to see if the problem lies there.
Continuously Monitor Internet Performance & Identify Changes From Your Baseline
If the issue is related to the Internet, Obkio’s graphs and alerts will clearly show it. With continuous monitoring, Obkio can establish a baseline, and analyze historical patterns to spot intermittent Internet issues, or catch variations in the baseline to catch real-time issues.
With Monitoring Agents deployed at every key network location, including over the Internet, Obkio can identify the root cause in seconds.
Use The “Sandwich Method” Internet Monitoring Method
One proven method for identifying Internet issues is using the "Sandwich Method" monitoring setup. In this approach, Monitoring Agents are deployed on both sides of the targeted network location or device, such as on either side of your Internet connection or firewall.
By monitoring from both sides, you can pinpoint where the problem lies. If both Monitoring Agents detect issues, you can be confident that the cause of the problem is the "meat" in between the sandwich—the network location or device you're monitoring.
Is A User Issue or Application Issue Impacting Your Internet?
A performance issue can always be traced back to one of three factors: user issues, network issues, or application issues. It's always one of the three.
If poor Internet performance isn’t due to a network issue, the problem may lie with the user or the application. In such cases, you can monitor performance directly from a user's workstation using locally deployed Monitoring Agents and track application performance with Obkio’s APM feature.
Pinpoint When the Internet Issue Happened
Timing is everything. That’s why Obkio’s Internet Monitoring Software will help you pinpoint a past, real-time, or intermittent issue.
When troubleshooting Internet issues, you need to start with two key factors: when the issue occurred and how frequently it happened.
Is the problem intermittent, ongoing, or something that happened in the past? (Unfortunately, we can’t predict the future!) How often does it occur, and how long does it last?
Obkio’s core NPM features are designed to monitor these sessions and identify patterns. Obkio will immediately raise alerts as soon as it detects an issue, so you’ll know exactly when it happened.
Uncover What Performance Metric Is Creating Your Internet Problem
Poor Internet speed and Internet uptime are symptoms of the issue. But metrics like latency, packet loss and CPU cause them.
Obkio’s Internet performance monitoring tool isn’t just about measuring speed and uptime—it’s about uncovering the root cause of performance issues. Internet problems are rarely straightforward, and performance metrics often hold the key to understanding what’s really going on.
- Latency: Measures the delay in data transfer; high latency causes sluggish performance in real-time apps.
- Packet Loss: Indicates missing data packets, leading to disruptions like buffering and slow load times.
- CPU Usage: High CPU load on network devices can cause bottlenecks, slowing down traffic processing.
- Bandwidth: Refers to the maximum data transfer rate; insufficient bandwidth results in slow speeds.
- Jitter: Variability in data packet arrival times; high jitter affects real-time applications like video conferencing.
Obkio’s NPM reports provide clear measurements for these metrics, while dashboards offer a complete view of your Internet performance.
Obkio Monitors Key Internet Performance Metrics
Along with Internet speed and uptime, Obkio's Internet connection monitoring goes further.
Identify Where Internet Problems Occurred: In Your Network or Your ISP’s
Troubleshoot Internet Problems with Obkio's “Sandwich Method”
We like to troubleshoot Internet problems using something we call “Obkio's Sandwich Method.” This method isolates the firewall by deploying Obkio Monitoring agents on the LAN, in the DMZ, and over the Internet. This segments the network to help you determine whether the issue stems from the internal network, the firewall itself, or the external internet connection.
This method is quick to implement, taking just minutes, and it provides immediate insight into any Internet performance issues, pinpointing the source and guiding you on the next steps to resolve it. With precise diagnostics, you can confidently open a service call with your provider and ensure the issue is escalated quickly—no more being asked to simply reboot your router.
On the other hand, if the problem lies with the firewall, you'll know whether it's due to insufficient capacity, processing power, or a misconfiguration. If the issue is within the LAN, it could be related to a user, an access switch, or perhaps—yet again—the Wi-Fi.
6.1. Troubleshoot Internet Issues on Your ISP’s End
Obkio will give you the data you need to open a support ticket.
If the Internet problem lies with your ISP, Obkio can help streamline the process. Our Visual Traceroute tool, Obkio Vision will identify and confirm issues within your ISP’s network, providing you with the precise data needed to open a support ticket.
Once you have the traceroute results, share them with your ISP to expedite resolution. Avoid wasting time troubleshooting your own devices. Instead, promptly open a service ticket with the crucial information to escalate past level 1 support.
6.2. Troubleshoot Internet Issues in Your Local Network
Obkio is the Best Internet Monitoring Software to help you troubleshoot in minutes.
If you’ve determined that poor Internet performance or connection problems are within your local network, here’s how to start troubleshooting:
- Device Monitoring: Obkio helps you identify whether the issue is on your end or deeper in your network. It checks network devices like routers, switches, and firewalls to determine if they are causing the problem.
- Firewall Monitoring: While this is often the customer's responsibility, Obkio monitors firewall metrics such as CPU usage to spot issues like an underspec firewall or overload conditions.
Identify the Causes of
Your Internet Performance Issues
Obkio’s Internet Monitoring tool drills down to understand what’s causing slow Internet performance or Internet connection.
Now that you know when and where the issue happened, let’s talk about the why. Obkio's Internet Monitoring tool will help you uncover some causes like:
Network Congestion on the Internet Circuit
When the amount of transmitted data exceeds your Internet circuit's capacity. This can happen if the total bandwidth usage is higher than what your service plan supports, or if there is excessive traffic during peak times.
Insufficient Bandwidth from Your ISP
Sometimes, the speed and performance you’re getting from your ISP fall short. Maybe you’re paying for a 100 Mbps plan but you’re only getting 20 Mbps. This can cause slower Internet speeds and poor performance.
Firewall Underspecification & Bottleneck
Firewalls have a theoretical capacity based on their hardware specs, but their actual performance is limited by their CPU processing power. If the firewall’s CPU cannot handle the line rate of data traffic, it becomes a bottleneck.
Device Configuration Errors
Incorrect configurations on network devices, such as routers, switches, or firewalls for QoS or firewall settings. This can cause inefficient traffic handling, leading to slow speeds, connectivity issues, or increased latency.
Internet Local Loop Issues
The local loop is the connection between your premises and the ISP’s network. Problems in the local loop, such as faulty wiring or equipment, can cause intermittent connectivity, slow speeds, or complete loss of service.
Measure Internet Speed to Validate Your Internet Performance
At the end of your troubleshooting, run Speed Tests to monitor Internet connection and ensure your issue is resolved.
Poor Internet speed is often just a symptom of an underlying network issue. While speed alone doesn't tell the whole story, it can serve as an important indicator of problems.
To ensure you’ve resolved your Internet issue, use Obkio’s on-demand or scheduled speed tests to verify that your Internet speed meets expectations. Running a comprehensive speed test will help you confirm that the problem has been addressed and that performance is back to normal.
Once the speed test results are satisfactory, congratulations—your network issues are resolved! Enjoy the improved performance and reliable speeds.
Conquering Network Issues with
Expert Insights and Effective Strategies
Welcome to our blog, where we address the common challenge of identifying network issues and provide you with effective solutions. At times, network problems can be elusive, causing disruptions, performance bottlenecks, and frustration. But fret not, because we are here to help. Our team of experts has extensive experience in tackling network issues head-on, and we are excited to share our knowledge and insights with you.
Frequently Asked Questions
Obkio gives you end-to-end visibility over your Internet network and SaaS applications to monitor download speeds, bandwidth, and congestion.
Yes! Obkio makes it easier than ever to track and check bandwidth usage in your network. Obkio measures bandwidth usage for network devices, Internet connection, and different ends of your network.
Monitor the performance of SaaS applications with Obkio's Public Monitoring Agents hosted by the largest Cloud service providers in the world such as Google Cloud, Microsoft Azure, and AWS.
You can use Obkio's Traceroute feature to identify the source and cause of Internet issues, and understand if your ISP is to blame.
Yes! Obkio's Internet Connection monitoring tool monitors the strength and status of your Internet connection.
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