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Plans and Pricing

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Select a plan

Free
Basic
Premium
Enterprise
 
$0 /month
$XX /month
$XX /month
Starting at $XX/month

Agents Included

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2 Agents
10 Agents
10 Agents
Number of agents included in the monthly pricing. Up to that number there is no extra charge.

Network Devices Included

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1 Network Device
5 Network Devices
10 Network Devices
Number of network devices included in the monthly pricing. Up to that number there is no extra charge.

Users Included

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1 User
2 Users
5 Users
A user is someone that can login into the App. Up to that number there is no extra charge.

Features

Extra Pricing

Extra Agent

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no
$XX /month
$XX /month
Price per agent over the number of included agents in the monthly plan.

Extra Network Device

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no
$XX /month
$XX /month
Price per network device over the number of included agents in the monthly plan.

Extra User

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no
$XX /month
$XX /month
Price per user over the number of included users in the monthly plan.
Monitoring Agents

End-to-End Monitoring

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Monitor local networks (LAN, VPN) and third-party networks (WAN, ISP, and Internet Peering).

Software Agent

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Can be installed on Windows, Linux and Docker.

Public Monitoring Agent

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Pre-installed Agents around the globe at different service and cloud providers (ex: AWS, Azure, Google, etc).

Hardware Agent

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no
Purchase Obkio's Hardware Agents on the Obkio Store.

Virtual Appliance Agent

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no
Available for Hyper-V, VirtualBox, and VMware.

Private Cloud Agent

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no
no
no
$XX /month
Private Agents installed and managed by us in our cloud accounts. These agents have fixed IPs. The price is per agent.
Network Performance Metrics

Pool of Monitoring Sessions

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1 Session
+2 Sessions /agent
+10 Sessions /agent
Custom
The maximum number of monitoring sessions is a pool based on the number of Agents. Example: with 10 agents and the basic plan, the account is limited to 20 monitoring sessions (10 × 2).

History Retention

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7 Days
6 Months
36 Months
Custom
Analyze historical performance data to create a baseline & troubleshoot past events.

Metric Measurement Interval

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500ms
500ms
500ms
500ms
Obkio measures metrics like latency, packet loss, jitter, and voip quality every 500ms.

QoS Monitoring

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no
no
Custom
Monitor performance metrics for each class of service using DSCP codes.
Network Device Monitoring

CPU Monitoring

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Detect intermittent network problems caused by high CPU usage.

Interface Bandwidth Monitoring

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Monitor bandwdith usage and errors for network device interfaces.

Maximum Number of Interfaces

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54
Unlimited
Unlimited
Unlimited
Each group of 54 interfaces is billed as one device. For example, a device with 72 interfaces will be billed as 2 devices.

Automatic OID Detection

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No technical expertise in SNMP, OIDs or MIBs required.

Device Polling Frequency

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5 Minutes
60 Seconds
30 Seconds
Custom
With ultra-fast polling (30-sec), it is easier to detect traffic spike that affects performance.
Network Path Discovery & Analysis

Periodic Historical Traceroutes

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Executed every 10 minutes to create a history and troubleshoot past events.

Triggered Traceroutes

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Triggered when an network event occurs to help with live troubleshooting.

Live Traceroutes

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Identify and troubleshoot current network problems and share Traceroute results.

Reverse Traceroutes

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Run traceroutes from each ends to catch problems from whatever direction.

Obkio Vision

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Traceroute comparison, network map drawing and traceroute analysis for route change detection.

Obkio Vision Extra Destination IPs

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1 /agent
1 /agent
5 /agent
Custom
Each monitoring session remote IP is added to Obkio Vision. The Extra IPs are custom destinations that users can add to Obkio Vision. This number is per agent and the total number is not pooled.
Smart Notifications

Email Notifications

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Smart notifications group events together to reduce notification overload.

Network Events

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Get alerted of session up/ session down, latency, jitter, packet loss, packet reordering, packet duplication, MOS score, and much more.

Dynamic Thresholds

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Alerts for network issues are generated by measuring network metrics based on advanced Network Monitoring Thresholds that you set.

Pagerduty Integration

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no
no
Custom
Send network events to your Pagerduty account using their Events API.
Support & Services

Online Documentation

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Online documentation available 24/7.

Live Chat

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no
Live chat available during week days (9am to 5pm EST).

Email Support

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no
Email support available during week days (9am to 5pm EST).

Electronic Payments

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no
no
Invoices can be paid with Electronic Payments instead of Credit Card Payments. Contact support to enable that feature.

Personalized Onboarding

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no
no
no
Private training, onboarding, and demos.

Dedicated Solution Architect

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no
no
no
Get in-depth account analysis and account reviews.
Security

Automatic Updates

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Agents update automatically when required.

Multi-Factor Authentication

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MFA/2FA Authenticator App is available to increase login security.

No Packet Capture

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Obkio uses Synthetic Traffic and doesn't capture any real user traffic, to ensures the highest level of security and privacy.

Encrypted Communications

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All communications with the Obkio Clouds are done through TLS encrypted communications.

Data Encrypted at Rest

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Collected data is encrypted when stored on disk.

User Roles / Permissions

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no
Obkio includes pre-defined user roles, which limit user permissions and access to the application.

Not sure where to start?

We know it helps to see the key features to get started. Our team will guide you through the solutions.

Request a Demo

Don't have a server to host the software?

Don't worry, we got the Obkio Hardware Agent for you. It's a plug-and-play device and no configuration is required on the device. You simply need an RJ-45 port with DHCP enabled and the device will provision from the Cloud.

Order Your Hardware Agent

Frequently Asked Questions

Can I use Obkio for free? Icon Grey Arrow Up Icon Grey Arrow Down

Yes! The Free Plan is free forever, but limited to 2 software agents.

Is the Hardware Agent required? Icon Grey Arrow Up Icon Grey Arrow Down

No, it’s not. If you have a server to host the Software Agent (Linux, Windows or Docker system required), you are all set. We also have a Virtual Appliance available for VMware and Hyper-V. The Hardware Agent is used in offices where a virtual environment is not available.

What is a Network Device? Icon Grey Arrow Up Icon Grey Arrow Down

A Network Device refers to your network devices such as firewalls, routers, switches and Wifi Access Points that you want to monitoring using the Obkio Performance Monitoring Solution.

Is a long-term commitment required? Icon Grey Arrow Up Icon Grey Arrow Down

No! If the service is no longer useful for your organization, you can cancel at any time.

What is a User? Icon Grey Arrow Up Icon Grey Arrow Down

A User is someone who has an account in the App that is linked to an organization.

What is a Monitoring Session? Icon Grey Arrow Up Icon Grey Arrow Down

A Monitoring Session is created between two Agents to measure Performance Metrics. Each plan has a pool of Monitoring Sessions based on the number of Agents deployed. For example, with the Premium Plan, if you have 20 agents, you would have access to a total of 200 Monitoring Sessions (20 × 10).

What happens if I don’t have enough monitoring sessions? Icon Grey Arrow Up Icon Grey Arrow Down

If you exceed the number of monitoring sessions in your pool, the sessions will be created but their state will be suspended. To enable those sessions, you can either modify your monitoring templates or upgrade your account plan.

How will I be billed? Icon Grey Arrow Up Icon Grey Arrow Down

By default, you will be billed via the registered credit card according to the plan you are currently subscribed to, the number of Agents, Devices and Users at that time.

Do you offer discounts for large organizations? Icon Grey Arrow Up Icon Grey Arrow Down

Absolutely. Contact us to learn more about our Enterprise plans.

How many Agents do I need per location? Icon Grey Arrow Up Icon Grey Arrow Down

Usually, we recommend one agent per location/office. However, if you have a large office or a campus, multiple agents can give you enhanced visibility on your network performance.

How does the 14-day trial work? Icon Grey Arrow Up Icon Grey Arrow Down

During the trial, you will have the same features as the premium package, but you will be limited to a maximum of 10 Agents.

What will happen after 14 days? Icon Grey Arrow Up Icon Grey Arrow Down

Your account will be switched to the Free Plan. If you have more than 2 Agents, they will be disabled.

Didn’t find your answer?

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