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Plans and Pricing

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Select a plan

Free
Basic
Premium
Enterprise & MSPs
Per Agent
$0 /month
$XX /month
$XX /month
Starting at 25+ agents
Per Network Device
$0 /month
$XX /month
$XX /month
Contact us for more information

Features

Monitoring Agents

End-to-End Monitoring

Monitor local networks (LAN, VPN) and third-party networks (WAN, ISP, and Internet Peering).

Software Agent

Can be installed on Windows, Linux and Docker.

Public Monitoring Agent

Pre-installed Agents around the globe at different service and cloud providers (ex: AWS, Azure, Google, etc).

Hardware Agent

no
Purchase Obkio's Hardware Agents on the Obkio Store.

Virtual Appliance Agent

no
Available for Hyper-V, VirtualBox, and VMware.
Network Performance Metrics

Pool of Monitoring Sessions

1 Session
+2 Sessions /agent
+10 Sessions /agent
Custom
The maximum number of monitoring sessions is a pool based on the number of Agents. Example: with 10 agents and the basic plan, the account is limited to 20 monitoring sessions (10 × 2).

History Retention

7 Days
6 Months
36 Months
Custom
Analyze historical performance data to create a baseline & troubleshoot past events.

Metric Measurement Interval

500ms
500ms
500ms
500ms
Obkio measures metrics like latency, packet loss, jitter, and voip quality every 500ms.

QoS Monitoring

no
no
Monitor performance metrics for each class of service using DSCP codes.
Network Device Monitoring

CPU Monitoring

Detect intermittent network problems caused by high CPU usage.

Interface Bandwidth Monitoring

Monitor bandwdith usage and errors for network device interfaces.

Maximum Number of Interfaces

54
Unlimited
Unlimited
Unlimited
Each group of 54 interface is billed as one device. For example, a device with 72 interfaces will be billed as 2 devices.

Automatic OID Detection

No technical expertise in SNMP, OIDs or MIBs required.

Device Polling Frequency

5 Minutes
60 Seconds
30 Seconds
Custom
With ultra-fast polling (30-sec), it is easier to detect traffic spike that affects performance.
Network Path Discovery & Analysis

Periodic Historical Traceroutes

Executed every 10 minutes to create a history and troubleshoot past events.

Triggered Traceroutes

Triggered when an network event occurs to help with live troubleshooting.

Live Traceroutes

Identify and troubleshoot current network problems and share Traceroute results.

Reverse Traceroutes

Run traceroutes from each ends to catch problems from whatever direction.
Smart Notifications

Email Notifications

Smart notifications group events together to reduce notification overload.

Network Events

Get alerted of session up/ session down, latency, jitter, packet loss, packet reordering, packet duplication, MOS score, and much more.

Dynamic Thresholds

Alerted for network issues are generated by measuring network metrics based on advanced Network Monitoring Thresholds that you set.

Pagerduty Integration

no
no
Send network events to your Pagerduty account using their Events API.
Users

Included User

1 User
2 Users
5 Users
Contact Us
A user is someone that can login into the App. This is the number of users included at no charge.

Extra User Pricing

no
$XX /month
$XX /month
Contact Us
Extra price for each user configured above the included users limit.

User Roles/ Permissions

no
Obkio includes pre-defined user roles, which limit user permissions and access to the application.
Support & Services

Online Documentation

Online documentation available 24/7.

Live Chat

no
Live chat available during week days (9am to 5pm EST).

Email Support

no
Email support available during week days (9am to 5pm EST).

Personalized Onboarding

no
no
no
Private training, onboarding, and demos.

Dedicated Solution Architect

no
no
no
Get in-depth account analysis and account reviews.
Security

Automatic Updates

Agents update automatically when required.

Multi-Factor Authentication

MFA/2FA Authenticator App is available to increase login security.

No Packet Capture

Obkio uses Synthetic Traffic and doesn't capture any real user traffic, to ensures the highest level of security and privacy.

Encrypted Communications

All communications with the Obkio Clouds are done through TLS encrypted communications.

Data Encrypted at Rest

Collected data is encrypted when stored on disk.

Not sure where to start?

We know it helps to see the key features to get started. Our team will guide you through the solutions.

Request a Demo

Don't have a server to host the software?

Don't worry, we got the Obkio Hardware Agent for you. It's a plug-and-play device and no configuration is required on the device. You simply need an RJ-45 port with DHCP enabled and the device will provision from the Cloud.

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Frequently Asked Questions

Can I use Obkio for free?

Yes! The Free Plan is free forever, but limited to 2 software agents.

Is the Hardware Agent required?

No, it’s not. If you have a server to host the Software Agent (Linux, Windows or Docker system required), you are all set. We also have a Virtual Appliance available for VMware and Hyper-V. The Hardware Agent is used in offices where a virtual environment is not available.

What is a Device?

A Device refers to your network devices such as firewalls, routers, switches and Wifi Access Points that you want to monitoring using the Obkio Performance Monitoring Solution.

Is a long-term commitment required?

No! If the service is no longer useful for your organization, you can cancel at any time.

What is a User?

A User is someone who has an account in the App that is linked to an organization.

What is a Monitoring Session?

A Monitoring Session is created between two Agents to measure Performance Metrics. Each plan has a pool of Monitoring Sessions based on the number of Agents deployed. For example, with the Premium Plan, if you have 20 agents, you would have access to a total of 200 Monitoring Sessions (20 × 10).

What happens if I don’t have enough monitoring sessions?

If you exceed the number of monitoring sessions in your pool, the sessions will be created but their state will be suspended. To enable those sessions, you can either modify your monitoring templates or upgrade your account plan.

How will I be billed?

By default, you will be billed via the registered credit card according to the plan you are currently subscribed to, the number of Agents, Devices and Users at that time.

Do you offer discounts for large organizations?

Absolutely. Contact us to learn more about our Enterprise plans.

How many Agents do I need per location?

Usually, we recommend one agent per location/office. However, if you have a large office or a campus, multiple agents can give you enhanced visibility on your network performance.

How does the 14-day trial work?

During the trial, you will have the same features as the premium package, but you will be limited to a maximum of 10 Agents.

What will happen after 14 days?

Your account will be switched to the Free Plan. If you have more than 2 Agents, they will be disabled.

Didn’t find your answer?

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