PagerDuty Integration

    What you are going to learn:

  • Learn how to integrate Obkio with a PagerDuty account

PagetDuty App Configuration
PagetDuty App Configuration

A complete integration guide is available on the PagerDuty website.

Obkio App Configuration - Organization notifications
Obkio App Configuration - Organization notifications

To enable globally the Integration, the PagerDuty Integration Key must be configured in the Organization Advanced Parameters (Menu -> Organization Name -> Change Organization's Advanced Parameters -> PagerDuty Integration Key). Once configured, the Send Test Notification link below the Integration Key can be used to send a test message to PagerDuty to validate that the integration is successful.

The PageyDuty Integration Key configured in the Organization Advanced Parameters will allow the user to receive any types of Obkio notifications on his PagerDuty account.

Obkio App Configuration - APM notifications
Obkio App Configuration - APM notifications

The user can use the PagerDuty Integration Key field, available in an APM Template, to override the Integration key set in Organization and have application specific notifications. This could be useful if different teams are in charge of multiple applications and a different on-call schedule is used for each application.

Note: The user can use a PagerDuty Integration Key in an APM Template, even if there's no key configured in the Organization Advanced Parameters. It is not mandatory to set an Organization Integration Key to use the APM PagerDuty Integration.