How to Monitor Network Connectivity to Microsoft Teams, Office 365 & Azure
With changing infrastructures, and the growing dependence on high performing applications and services, monitoring network performance is more important than ever. Some applications, such as VoIP and unified communications apps, such as Microsoft Teams are more sensitive to network performance than others. In this article, we’re teaching you how to monitor the network performance for Microsoft apps, including Teams, Office 365, and Azure.
- Why Monitor Microsoft Network Performance?
- How to Monitor Microsoft Network Performance
- Continuously Monitor Microsoft Network Performance
- Expand Your Network Monitoring Setup
Most people have undoubtedly used a Microsoft application at least once in their lives. Applications like Microsoft Teams, Office 365 and Microsoft Azure are widely used for personal news, and by companies of all different sizes.
Whether you’re working from an office, or the comfort of your own home, you want to make sure your applications are performing as they should be. In an office environment, most companies have IT teams or at least IT specialists in charge of managing network and application performance, and fixing any issues.
With the new reality of working from home, people no longer have local IT resources to help them when their network or application performance starts to degrade.
Lucky for you, whether you’re an IT pro or not, you can easily monitor Microsoft network and application performance and quickly find network problems as soon as they happen.
Monitoring network performance is important for so many reasons. Not only does it make sure that your Internet, applications, and any network-dependent services are working properly, but it also makes employees, users, and clients happy.
In a previous article, we go over the 7 reasons to monitor network performance - in this article, we’re going to summarize some of the benefits of monitoring Microsoft network performance.
Find out the 7 biggest reasons to monitor network performance. Troubleshoot network slowdowns and not just hard failures, monitor remote offices and more.Learn more
Most IT professionals know that as soon as things start to slow down, people are quick to blame their network. Oftentimes, the network is at fault - but how can you really know for sure?
The network is only one component of most IT environments, and some components can even be hosted in a public cloud, making it even harder to pinpoint the exact location of a problem.
One such typical case would be an OTT VoIP service hosted in Microsoft Azure. An administrator’s first instinct may be to contact their VoIP provider after making sure that the problem is not within their local network. Chances are that the VoIP provider will say that the issue is not on their side and will blame the Internet.
By setting up a performance monitoring solution and by deploying Monitoring Agents in strategic locations, you can clearly identify where a network problem is coming from - whether it’s in your local network, between your network and Microsoft's network - to know who’s responsible for fixing it.
Continuing on from the first benefit, you need to collect more information about your network performance to identify any Microsoft problems with Teams, Office 365 or Azure.
Monitoring your Microsoft apps with using a network performance monitoring software will allow you to continuously monitor network performance without any manual labour. An NPM solution will monitor and measure network metrics and report back if it finds any issues, with details about what the issue is, and what caused it.
Once you’ve collected information about any issues affecting your Microsoft apps, you can start troubleshooting!
With the data you’ve collected, you can then determine who needs to solve the problems affecting your Microsoft apps, whether it’s your internal IT team or maybe your MSP or Service Provider. If the issue is happening within Microsoft's own network, you may need to contact them directly, or wait for them to issue a fix.
For more information on troubleshooting network problems, check out our article on Network Troubleshooting.
Learn how to leverage network performance monitoring for network troubleshooting of intermittent network issues that affect network performance.Learn more
Now, we’re going to run you through the steps for monitoring Microsoft network performance.
To monitor Microsoft Teams, Office 365 and Azure network performance, we recommend using a network performance monitoring software, like Obkio to do the work for you.
A network performance monitoring software can truly monitor end-to-end network performance continuously, and more detailed than you can ever achieve manually.
You can get started with our Getting Started Documentation.
For your Microsoft apps, you need to use a Public Monitoring Agent hosted within Microsoft’s network. This would be the Azure Public Monitoring Agent.
Microsoft Azure’s Public Monitoring Agents are hosted and maintained by Obkio in the Microsoft Azure cloud infrastructure, which means that they can be deployed within seconds. These Public Monitoring Agents allow you to monitor network performance between your standard Monitoring Agents and Public Monitoring Agents, right to the Microsoft Azure platform.
For more information about deploying Public Monitoring Agents, refer to our Getting Started Documentation.
Microsoft applications like Teams and Office 365 store customer data all of Microsoft's global cloud locations. So when you’re looking to monitor the performance of these apps, it’s important to choose a Public Monitoring Agent which has been deployed in the Data Center located closest to the Microsoft Data Center closest to you.
*For Example: You want to monitor Office 365 performance for your business based in Canada, so first, you need to find the location of a Microsoft Data Center in Canada.
In Canada, Microsoft's Data Centers are located in Quebec City and Toronto - so you need to choose a Public Monitoring Agent hosted closest to one of those locations.
Obkio’s Microsoft Azure Public Monitoring Agents are presently located in many locations, including one in Quebec City - perfect!
So when you’re deploying your Agent, make sure to choose the Quebec City Azure Agent, to monitor your Office 365 app from Microsoft’s Quebec City Data Center!
We recommend deploying a minimum of more than two Agents to more accurately compare data. For example, if you’re monitoring Microsoft network performance between your head office and your Internet, use one Agent in our Head Office and 2 Agents to monitor Internet performance (example, an Azure Agent and an AWS Agent).
This way, if you have a network problem, you can easily see if that same problem is affecting all your sites or just one.
If the problem is affecting all your sites, having Agents allows you to collect the most accurate data to troubleshoot, as well as create a comparison point.
Once you’ve set up your Microsoft Public Monitoring Agent and finished all the steps in our Getting Started Tutorial, you’re all set! You can now continuously monitor the performance of your Microsoft apps like Microsoft Teams, Office 365 and Azure!
Obkio can then detect outages within 5 seconds and network degradation within a minute. You can also go back in time and see the exact network performance for your Microsoft apps every minute of the previous week with historical data, and create a network performance baseline.
With all these features, it'll be easier than ever to identify and troubleshoot network performance issues!
Traceroutes: For more detail about performance and potential network issues, Traceroutes are also executed periodically in both directions to identify hop-by-hop issues and to keep track of the historial latency between hops.
Speed Tests: Your monitoring setup also allows you to schedule automatic speed tests between the agents to test the available throughput on the connection between your on-premise infrastructure and the Microsoft Cloud.
Device Monitoring: If you’re experiencing any local network problems for Microsoft Teams or Office 365, use Obkio’s Network Device Monitoring solution to monitor and find network problems associated with Firewalls, Routers, Switches, Wifi APs and any SNMP-enabled devices.
Download Obkio's free Complete Guide to Traceroutes to learn to identify network problems with the most popular network troubleshooting tool for IT Pros.Download Now
You’re all set!
Now that you have your monitoring setup in place, it’s extremely easy to install more agents in branch offices, data centers and other clouds providers to monitor network performance.
If you're using Google applications like Google Meet, Workspace, and Gmail, check out our article on How to Monitor Google Network Performance.
If you haven’t already, get a free trial of Obkio’s Network Performance Monitoring Solution today!