The Simplest Network Troubleshooting Tool

Obkio empowers IT pros to diagnose & solve network problems in minutes.

4.96 Average Rating (169 Reviews)

4.96 Average Rating (169 Reviews)

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Orange hexagone background image Obkio Network Troubleshooting Tool

Streamlined Network Troubleshooting Like Never Before

Obkio’s Network Troubleshooting Tool is designed to diagnose and troubleshoot network issues at the source.

Unlike traditional monitoring tools that primarily focus on device performance, Obkio’s monitoring & troubleshooting capabilities help you understand the effect of end-to-end network performance from the end-user perspective.

Using synthetic traffic to simulate user behaviour, you can identify and address issues before they affect real users. With metrics, Obkio provides a comprehensive view of your network’s performance, helping you to visualize and pinpoint when, where and why issues are happening.

Whether it’s high latency, packet loss, or jitter issues, Obkio’s Network Troubleshooting Tool uses graphs to show you where issues happened, and alerts to notify you as soon as they do, so you can take action swiftly and effectively.

Whether performance issues happen in your local network or your ISP’s network, Obkio’s proactive monitoring and troubleshooting allows you to anticipate potential issues and resolve them before they escalate. All you need to do is start monitoring.

No Matter Your Network Issue
We've Got the Solution For You

Obkio's solution is designed to be the easiest network monitoring & network troubleshooting tool on the market, making it the ideal choice for businesses of all sizes, from IT professionals working from home to managing the complexities of large-scale corporate networks.

  • 14-Day Proof Of Concept
  • Single and home offices
  • SMEs with less than 3 locations
  • Mid to large multisite networks
  • MSPs & large businesses
  • Non-Profit Organizations
  • Colleges and Universities

Check out our plans, all available with a free 14-day trial, no credit card required!

Obkio Network Troubleshooting Tool Pricing Plans
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Deploy Your Network Troubleshooting Tool In Minutes

Start Your Free Trial. Deploy Obkio. Monitor and troubleshoot network issues in just 10 minutes.

Say goodbye to complicated setups! With Obkio, deploying your Network Troubleshooting Tool is fast and effortless. In just 10 minutes, you’ll be up and running with our intuitive onboarding wizard, giving you immediate access to premium features for a 14-day free trial. No steep learning curve – just instant visibility into your network’s performance.

Need a hand? Book a demo or an onboarding session with our experts to unlock the full potential of your network troubleshooting.

Ready to get started? Try Obkio for free today!

Obkio Network Troubleshooting tool - Onboarding Wizard

Customers Love Obkio's Network Troubleshooting Tool

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“Troubleshooting intermittent network issues used to be very difficult, but with Obkio, it allows us to actually get to the root cause of the problem whether it be latency, packet loss, or something else. Obkio has helped us troubleshoot network issues, that otherwise would have been close to impossible to resolve. It's easy to use and deploy as well!”
Shaun Agostinho
VoIP & Network Technician
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“Obkio is simply amazing. The visibility you get of your network, LAN/WAN, is astounding. I have not seen anything else out there to diagnose issues users may encounter. It can help you pinpoint a device acting up or ISPs not giving you the real info when possibly at fault. It’s a must for any serious business, especially in this new remote work reality. With the Obkio Vision Traceroute feature, it keeps getting better!”
Alain Lautru
Solution Prescriber
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Collect Real-Time Network Performance Measurements

Obkio’s Network Troubleshooting tool starts by establishing a baseline and continuously monitoring your network for issues like latency, packet loss, jitter, and more.

Leverage Obkio’s real-time insights, which continuously generate synthetic traffic to simulate user behaviour and measure network performance metrics from the end-user perspective, to gain a comprehensive view of your network's performance. Measure critical metrics like latency, jitter, and packet loss to establish a reliable baseline for optimal performance.

With continuous monitoring, Obkio establishes a performance baseline, enabling you to detect network issues immediately as soon as your network performance deviates from this baseline.

Obkio presents all your network performance metrics in clear, visual graphs, allowing you to identify performance issues at a glance. The Network Response Time graph provides insights into metrics such as latency, jitter, and packet loss, along with their specific measurements. Meanwhile, the VoIP Quality graph showcases the quality of calls made over the network.

Obkio Packet Loss Monitoring tool - Graphs
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Do You Have A Network Issue?

Analyze the data to detect and identify network issues affecting performance.

At this point, you’ll have complete visibility into your network's performance, with continuous monitoring in place. The next step is to determine if your network is experiencing any issues affecting connectivity or performance. Here, you’ll encounter two possible scenarios:

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NO
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It looks like your network has a performance issue.

If an issue arises, Obkio's alerts will promptly notify you. But don’t worry—Obkio’s Network Troubleshooting Tool is ready to assist! When network problems occur, you can dive deep into the specifics to understand what’s happening:

Congrats, no major network issues were detected!

If performance issues persist despite no obvious network problems, Obkio can help you dig deeper to identify the root cause. Or, if everything is running smoothly, you can get back to handling your other projects with peace of mind.

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First: What are your network performance measurements?

Obkio’s Network Troubleshooting Tool provides real-time insights into key performance metrics like latency, jitter, and packet loss. You can set thresholds to help you understand when these metrics are at dangerously high levels that can affect performance. It’s not just about numbers; it’s about understanding how efficiently your network is handling data and applications.

Imagine you’re on a VoIP call or hosting a video conference. If your network’s latency or jitter spikes, your call quality will suffer – resulting in lag or distorted communication. Obkio helps you monitor these metrics to ensure smooth, uninterrupted performance, no matter the task.

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Second: What is an acceptable network performance benchmark?

Obkio helps you establish performance benchmarks tailored to your network’s specific needs.

For instance, maintaining low latency and jitter is essential for VoIP and video conferencing to run smoothly. A slight increase in these metrics can significantly impact call quality. By setting acceptable benchmarks, like keeping jitter below 30ms or latency under 100ms, you ensure your network meets the demands of critical applications, allowing your team to stay productive and connected.

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Troubleshoot & Diagnose Network Problems with Ease

Narrow down when network problems started to identify trends and potential causes.

With Obkio’s Network Troubleshooting Tool, you can easily detect network issues in real-time. By analyzing historical data and setting up instant alerts, Obkio enables you to determine whether an issue is occurring in real-time, has happened in the past, or is intermittent and difficult to detect. With Obkio's continuous monitoring, you'll never miss a critical moment.

To dig deeper, you can leverage Obkio's Device Monitoring feature, which provides real-time insights into the performance of your network devices, such as routers, switches, and firewalls. This feature lets you track device metrics like latency, packet loss, and bandwidth utilization to see how your devices might be contributing to the issue.

Stay proactive and resolve issues quickly to keep your network running smoothly.

Obkio Network Troubleshooting tool - Onboarding Wizard
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Pinpoint Where Network Issues are Happening

Use Obkio’s tool to uncover the specific locations in your network experiencing issues.

Having identified network issues, it’s crucial to drill down and uncover where these problems are happening - whether they're happening in your network, or your MSP or ISP's network. Obkio's comprehensive monitoring & troubleshooting tool empowers you to pinpoint the exact locations in your network, or MSP network, that are experiencing performance disruptions.

Adding to your troubleshooting arsenal is Obkio Vision, our free visual traceroute tool. It continuously interprets traceroute results, making it faster and easier than ever to troubleshoot network problems across your WAN and the Internet.

With features like the Quality Matrix, which monitors multiple network destinations, and the graphical network map that displays the quality score for each router, Obkio Vision allows you to see the exact paths your data takes and where bottlenecks may occur. You can also share traceroute results with your MSP or ISP, if issues are happening on their side.

Obkio Network Troubleshooting tool - Network Map
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Identify the Root Cause of Network Issues

Drill-down into the data to understand what's causing performance issues in your network.

Now that you’ve identified potential network issues, the next vital step is to determine the underlying causes. Obkio’s Troubleshooting Tool serves as your gateway to uncovering these root causes, offering essential insights that enable you to tackle performance issues head-on.

Network congestion

Network congestion

Congestion occurs when the network pathways become overwhelmed with data traffic, causing delays in packet transmission and resulting in increased latency.

Network Device Issues

Network Device Issues

Malfunctions or inefficiencies in network devices such as routers, switches, or cables can disrupt data transmission and lead to slower network speeds.

Insufficient Bandwidth

Insufficient Bandwidth

When there isn’t enough bandwidth allocated for essential applications, performance can suffer during busy times, leading to a poor user experience and diminished application functionality.

Configuration Errors

Configuration Errors

Incorrect settings in network devices can result in connectivity issues, inefficient routing, or bottlenecks that slow down the entire network. Additionally, improper routing protocols or incorrect DNS configurations can lead to delays in resolving domain names, causing websites or applications to become unreachable.

External Factors

External Factors

External elements like network interference, environmental noise, and weather conditions can lead to increased latency and packet loss. These disruptions can significantly impact the quality of VoIP calls, ultimately lowering the Mean Opinion Score (MOS) and affecting overall network performance.

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Say Goodbye to Network Issues (For Now)

Identify and resolve network issues and proactively identify future issues with Obkio.

Take control of your network's performance with Obkio's comprehensive monitoring and troubleshooting tool. Obkio empowers you to not only proactively identify network issues but also address them swiftly and efficiently. With continuous monitoring and proactive notifications, you can stay one step ahead, resolving potential problems before they disrupt your operations and impact your end users.

Enjoy peace of mind knowing that Obkio is working tirelessly to keep your network running smoothly, allowing you to focus on what matters most!

Obkio Network Troubleshooting tool - Onboarding Wizard

It's not a matter of if network issues will arise again, but when.

Obkio understands that network environments are dynamic - which means that network issues can happen anytime, anywhere. Because of our expertise, Obkio’s Network Troubleshooting tool was designed to empower you to take a proactive approach, ensuring you’re well-prepared to tackle any challenges that may come your way.

Proactive Network Issue Notifications:

Obkio’s tool keeps you updated with proactive notifications, alerting you to potential network issues in real-time. Stay ahead of the curve and take prompt action to minimize the impact on your network, ensuring consistent performance and reliability.

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Continuous Network Monitoring:

Obkio’s tool goes beyond one-time detection; it continuously monitors your network to ensure ongoing reliability. Achieve long-term network health by addressing issues as they arise, effectively preventing future disruptions and maintaining optimal performance.

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Conquering Network Issues with
Expert Insights and Effective Strategies

Welcome to our blog, where we address the common challenge of identifying network issues and provide you with effective solutions. At times, network problems can be elusive, causing disruptions, performance bottlenecks, and frustration. But fret not, because we are here to help. Our team of experts has extensive experience in tackling network issues head-on, and we are excited to share our knowledge and insights with you.

Network Troubleshooting

Troubleshoot Common Issues

Troubleshooting Tools

Network Problems

Network Diagnostics