Comparing Network Monitoring and Management: Which Do You Actually Need?

Have you ever wondered what exactly "network monitoring" and "network management" mean? Many people mix up these terms, thinking they're the same thing. But they're not! You might think you need a big, complicated network management system to keep your network in check. But that's not always the case! Sometimes, all you need is good network monitoring.

This article will help you understand the differences between monitoring and management and figure out what's best for your network. Whether you're a network admin looking for optimal solutions to improve your business' network performance and address user complaints or a business owner looking to streamline your business' IT operations, this article has something valuable to offer you.

Are you a business struggling to identify network performance issues, optimize your infrastructure, and troubleshoot user complaints regarding Internet connectivity, Unified Communications (UC) applications, VPN issues, and more? In this section, we delve into the essential aspects of network monitoring to help you understand its significance and how it can address your organization's needs.

Network monitoring involves continuous tracking and observation of network performance, traffic flow, and device statuses in real-time. This practice is crucial for promptly identifying and troubleshooting issues, as well as maintaining optimal functionality and improving security within enterprise network infrastructures.

Efficient network monitoring relies on a diverse range of tools and techniques designed to monitor network activity comprehensively. These tools not only monitor network devices, traffic, and applications but also provide detailed reports and analytical insights. By analyzing these reports, network administrators can spot emerging trends and patterns in network behaviour, facilitating informed decision-making regarding capacity planning, performance optimization, and network management strategies.

Network monitoring is an important and interconnected component of network management. It plays a pivotal role in ensuring the reliability, security, and peak performance of networks, thus highlighting how essential it is to modern network operations.

Network monitoring isn't just about keeping the lights on, it's about proactively ensuring your network runs smoothly and supports your business needs. Here's how network monitoring tackles four key use cases for businesses:

1. Proactive Issue Detection:

Imagine a leaky pipe before it bursts, causing significant damage. Network monitoring acts like an early leak detection system for your network. By continuously monitoring key network metrics like bandwidth usage, latency, and packet loss, network monitoring tools can identify potential problems before they escalate into major outages or performance slowdowns. This allows you to address issues proactively, minimizing downtime and ensuring business continuity.

2. Network Troubleshooting:

Troubleshooting network problems can be like finding a needle in a haystack, especially in complex networks. Network monitoring tools provide a bird's-eye view of your entire network, pinpointing the location and source of issues quickly and efficiently. This saves valuable IT resources and minimizes the time it takes to get your network back up and running smoothly.

3. Performance Monitoring:

Is your network experiencing sluggishness during peak hours? Network monitoring tools shed light on your network's overall performance. By monitoring key metrics like bandwidth utilization, response times, and application performance, you can identify bottlenecks and areas for improvement. This allows you to optimize your network resources and ensure optimal performance for your critical business applications.

4. Enhance End-User Experience:

A slow or unreliable network directly impacts your end-users, whether they're employees working remotely or customers accessing your online services. Network monitoring helps you identify issues that can negatively impact user experience, such as slow loading times, lagging video conferencing, or dropped connections. By proactively addressing these issues, you can ensure a smooth and reliable experience for your users, boosting productivity and customer satisfaction.

In essence, network monitoring empowers you to move from reactive network management to a proactive approach. You can anticipate issues before they arise, troubleshoot problems efficiently, and optimize your network for peak performance, ultimately creating a more stable and user-friendly network environment for your business.

Network monitoring tools come in various types to accommodate the diverse needs of networks, which can vary greatly in size, complexity, and specific requirements. Networks such as local area networks (LANs), wide area networks (WANs), data centers, cloud environments, and virtualized networks each pose unique challenges, calling for specialized monitoring solutions.

These tools serve diverse monitoring objectives. Some focus on performance monitoring, and tracking metrics like bandwidth utilization, latency, packet loss, and response times. Others specialize in security monitoring, detecting and mitigating threats, intrusion attempts, and abnormal behaviour. Additionally, there are tools for application monitoring, protocol analysis, log monitoring, and more.

Moreover, network monitoring tools differ in features, scalability, integration capabilities, and deployment options. While some provide comprehensive, all-in-one solutions, others offer specific functionalities and may require integration with complementary tools for a complete monitoring setup.

Let's take a look at the most commonly used monitoring tools:

1. Passive Network Monitoring Tools

Passive network monitoring tools serve as silent watchmen, meticulously observing network traffic without causing disruption. By discreetly analyzing network packets as they travel the network, these tools provide valuable insights into performance, security, and application behaviour.

Their discreet nature ensures minimal interference with ongoing network operations while allowing administrators to detect and address issues like bandwidth congestion, abnormal traffic patterns, and potential security threats in real-time.

2. Active Network Monitoring Tools

In contrast to their passive counterparts, active network monitoring tools take a proactive stance, actively generating synthetic network traffic to assess performance metrics such as response times, latency, and packet loss. By simulating real-world network interactions, these tools enable administrators to anticipate and mitigate potential issues before they escalate, thereby safeguarding network reliability and performance.

Their proactive approach empowers organizations to uphold service levels and optimize network efficiency through timely intervention and optimization. The capacity to actively monitor networks is one of Obkio's best qualities. Obkio Network Performance Monitoring software collects real-time data on important network performance metrics including latency, packet loss, and throughput by strategically placing lightweight monitoring agents throughout your network. Informed decision-making to improve network performance and the detection of possible problems and bottlenecks are made possible by this data.

3. Network Performance Monitoring Tools

Network performance monitoring tools look with a thorough eye upon the end-to-end performance of networks, closely examining user experience from initiation to completion. By monitoring parameters such as bandwidth utilization, latency, and packet loss, these tools provide actionable insights into network efficiency and reliability.

By identifying bottlenecks and optimizing network performance, they ensure seamless user experiences and enhance overall network resilience.

4. Network Device Monitoring Tools

Network device monitoring tools act as watchful guardians of individual network devices, including routers, switches, firewalls, and servers. By monitoring key parameters such as device uptime, traffic throughput, and resource utilization, these tools ensure the optimal functioning and availability of network infrastructure components.

Through continuous monitoring and proactive issue detection, they facilitate timely maintenance and troubleshooting, thereby fostering a stable and reliable network environment.

5. Synthetic Network Monitoring Tools

Synthetic network monitoring tools adopt a simulated approach to network assessment, mimicking user interactions and traffic patterns to evaluate performance and availability. By generating synthetic traffic, these tools replicate real-world usage scenarios, enabling administrators to assess network responsiveness and application performance under varying conditions.

Their proactive nature aids in the proactive identification of potential issues, thereby enhancing overall network reliability and user satisfaction.

6. Application Performance Monitoring (APM) Tools

Application performance monitoring tools specialize in monitoring and optimizing the performance of software applications to ensure seamless user experiences. By monitoring parameters such as web page loading times, response times, and user interactions, these tools provide insights into application behaviour and performance bottlenecks.

Through proactive performance optimization and issue resolution, they help maintain application reliability and user satisfaction, thereby enhancing overall business productivity and competitiveness.

Don't miss out on the opportunity to discover the superheroes of network monitoring!

While the six types of network monitoring tools discussed above are among the most common, it's important to note that there are many more specialized tools available to address specific network monitoring needs. For those eager to explore a comprehensive range of network monitoring solutions, dive into our complete guide titled "A Guide to Different Types of Network Monitoring Tools: Unveiling the Superheroes". It delves into the key features and use cases of various monitoring tools available on the market, providing insights to help you make informed decisions about your network monitoring strategy.

Continuous network and device monitoring play a pivotal role in ensuring the smooth functioning of business operations. Organizations that maintain round-the-clock network monitoring experience 50% fewer system outages compared to those that do not.

Beyond addressing hard failures, proactive monitoring also enables the early detection of slowdowns, thereby safeguarding business continuity and minimizing downtime.

Network monitoring offers a plethora of benefits:

1. Proactively Identifying Issues Anywhere in the Network:

Network monitoring allows for the swift identification of problems within the network, pinpointing the cause, source, and timing of issues. Real-time insights and alerts provided by monitoring tools streamline the troubleshooting process, enabling quick resolution of network issues and minimizing downtime. This proactive approach enables administrators to take preemptive measures to address performance changes before they impact users.

2. Better Utilization of IT Resources:

By automating monitoring processes, network monitoring tools alleviate the manual workload on IT teams, allowing them to focus on critical projects instead of firefighting network issues. This optimization of IT resources enhances productivity and ensures efficient allocation of time and manpower.

3. Providing Historical and Baseline Data:

With access to historical and baseline data, network monitoring tools facilitate ongoing comparison and analysis of network performance. By setting performance benchmarks and receiving alerts in case of deviations, administrators can promptly address performance degradation and optimize network performance. Additionally, historical data aids in troubleshooting past network events, enabling informed decision-making and proactive maintenance.

Moreover, network monitoring enables organizations to reap additional benefits:

• Improved Network Performance: Continuous monitoring allows administrators to stay abreast of network changes and additions, ensuring optimal performance and scalability to meet evolving business needs.
• Enhanced Security: Network monitoring tools play a crucial role in identifying and mitigating security threats, and strengthening defences against unauthorized access attempts, malware infections, and data breaches.
• Resource Optimization: By providing insights into resource usage across the network, monitoring tools empower administrators to allocate resources efficiently, maximizing performance and minimizing wastage.
• Cost Savings: Through efficient resource allocation and proactive issue detection, network monitoring tools help organizations reduce operational costs and avoid expensive emergency fixes.
• Compliance and Reporting: Network monitoring solutions aid in meeting regulatory compliance requirements by providing visibility into network activity and facilitating timely reporting.
• User Satisfaction: By ensuring uninterrupted access to network resources, monitoring tools enhance user experience, boosting employee productivity and customer satisfaction.

In essence, network monitoring is indispensable for maintaining network reliability, security, and performance, ultimately driving business success and growth.

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While traditional network monitoring tools offer significant benefits, Obkio's Network Monitoring Tool goes a step further. It's a comprehensive network performance monitoring solution designed specifically to address the challenges faced by businesses of all sizes. Obkio provides all the benefits and functionalities mentioned above and much more, including:

Real-time Monitoring: Gain instant insights into key network metrics like bandwidth utilization, latency, and packet loss, allowing you to identify and address issues as they occur.

End-to-End Visibility: Get a comprehensive view of your entire network, from on-premises locations to cloud environments, ensuring seamless performance across all connected devices and applications.

Application Performance Monitoring: Monitor the performance of critical business applications and identify bottlenecks that may be impacting user experience.

Alerting and Reporting: Receive real-time notifications of network issues and generate detailed reports to track performance trends over time.

User-Friendly Interface: Obkio's intuitive interface makes it easy for IT professionals of all skill levels to set up, manage, and utilize the platform.

Don't wait for network issues to disrupt your business. Take control and start monitoring your network with Obkio today!

Imagine a company facing sluggish application performance, frequent outages, or security breaches – these issues can significantly disrupt operations, lower productivity, and damage customer trust. This is where network management comes in, with the goal of ensuring that your network functions optimally to support your business goals. This section will delve into the key aspects of network management, highlighting its importance and how it empowers businesses to build a solid ground for growth.

In contrast, network management encompasses a broader spectrum of tasks, with network monitoring being just one facet of its capabilities. Beyond monitoring, it typically includes functionalities such as configuration management, performance management, fault management, and security management. This comprehensive approach offers a holistic framework for overseeing and maintaining network infrastructure.

Network management entails a wide array of functions, including device monitoring, application management, security measures, ongoing maintenance, service level management, troubleshooting, planning, and more. Effective coordination and oversight of these tasks are crucial, ideally overseen by an experienced and dependable network administrator. However, the efficacy of any network administrator, regardless of their expertise, relies on the network visibility that they have.

Network admins and IT pros must remain well-informed about their networks at all times, accessing real-time and historical data on the usage, performance, and status of every device, application, and data within the network.

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Network management isn't a theoretical concept or fancy jargon for your IT director, it helps businesses across various industries to thrive in the digital landscape.

Here are some key use cases:

Maintain Business Continuity: Network downtime can bring a business to a standstill. Network management strategies like redundancy planning and disaster recovery ensure minimal disruption during outages, safeguarding business continuity.

Optimize Cloud Migration: Cloud adoption is on the rise, but managing a hybrid network environment can be complex. Network management tools provide visibility and control over both on-premises and cloud-based resources, ensuring a seamless and secure transition.

Enhance Security Compliance: Regulations like PCI DSS and HIPAA mandate strict data security protocols. Network management helps businesses implement and maintain these controls, ensuring compliance and safeguarding sensitive data.

Simplify Remote Work Management: With a growing remote workforce, ensuring secure and reliable access to company resources is crucial. Network management facilitates effective remote access management and protects against unauthorized access attempts.

Improve Application Performance: Business-critical applications depend on a healthy network. Network management tools provide insights into application performance, enabling IT teams to identify and resolve bottlenecks for a smooth user experience.

Network management tools encompass a wide array of solutions essential for optimizing computer networks. These tools offer functionalities such as monitoring, configuring network devices, and evaluating overall network performance, equipping IT professionals with the capabilities needed to manage and troubleshoot network infrastructure effectively.

Let's explore some of the various types of network management tools and understand their functionalities:

1. Network Configuration Management Tools: These tools automate and streamline the process of configuring and managing devices such as routers, firewalls, and switches. They ensure consistency in network configurations, reducing human error and enhancing network reliability. By automating repetitive tasks and standard configurations, these tools enhance network security and reliability.

2. Network Performance Management Tools: These tools optimize overall network performance by monitoring, analyzing, and troubleshooting network traffic. They provide real-time insights into key performance metrics such as bandwidth, latency, and packet loss, enabling IT professionals to identify and address bottlenecks and potential issues. Additionally, they offer historical data analysis to inform network upgrade decisions.

3. Network Security Management Tools: Critical components of network management, these tools contribute to an organization's cybersecurity strategy. They protect network infrastructure from various threats and vulnerabilities by combining features such as intrusion detection, firewalls, antivirus software, and security information platforms. By continuously monitoring network traffic and detecting suspicious activities, they help organizations safeguard their data and reduce vulnerability to cyber attacks.

4. Network Traffic Analysis Tools: These tools monitor and analyze the flow of network data by capturing and inspecting network packets. They build traffic patterns and application behaviour profiles to identify potential security threats. By examining data packet headers and payloads, they distinguish normal from abnormal behaviour, allowing administrators to take necessary actions to secure the network.

5. Bandwidth Management Tools: Vital for controlling and optimizing network bandwidth usage, these tools prioritize various types of traffic and enforce quality of service policies. They allocate bandwidth resources for packages more efficiently, ensuring optimal network performance and minimal congestion. By managing bandwidth allocation with quality of service (QoS), these tools help organizations maximize the efficiency of their network infrastructure, delivering consistent and reliable user experiences.

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By 2024, the size of the global network management system market is anticipated to have grown to $11.0 billion, with a 10.2% compound annual growth rate expected over the forecast period. Effective network management systems gained popularity for organizations aiming to maintain optimal performance, security, and reliability of their network infrastructure. By implementing proactive management strategies and leveraging advanced network management tools, businesses can unlock a multitude of benefits that drive efficiency, enhance security, and facilitate growth.

Let’s go over some of the key benefits that enterprises gain with effective network management:

• Reduced Network Interruptions: Network management software helps prevent costly interruptions by enabling administrators to proactively address system issues before they escalate. This is particularly crucial for modern businesses heavily reliant on digital interactions, where even minor network errors can lead to significant revenue loss.
• Enhanced Operational Efficiency: Through continuous monitoring and data analysis, network management facilitates the identification and resolution of weaknesses within the system. This optimization ensures efficient resource utilization and protects against potential cyber threats, ultimately bolstering operational efficiency.
• Improved Network Security: Effective network management is essential for safeguarding digital security by ensuring networks receive regular updates and proactive monitoring. With the constant evolution of security threats, maintaining network security requires vigilant attention and proactive measures.
• Efficient Network Provisioning: Proper allocation of network resources, such as bandwidth and transport channels, is essential for maintaining optimal network performance. Network management plays a crucial role in ensuring resources are distributed efficiently, minimizing network congestion and financial losses.
• Proactive Network Maintenance: Network management involves proactive tasks such as equipment replacement, software upgrades, and regular data backups. These measures are vital for preventing network disruptions and ensuring uninterrupted operation, ultimately contributing to overall network reliability and stability.
• Accurate Documentation: Effective network management tools facilitate accurate documentation of network configurations, policies, and changes. This documentation ensures consistency, compliance, and ease of troubleshooting, enabling administrators to maintain a well-documented and organized network environment.
• Revenue Generation: Expanded service offerings enabled by effective network management, such as monitoring IoT devices, unified communications systems, and specialized applications, can generate additional revenue streams for service providers. By offering value-added services to customers, organizations can enhance customer satisfaction and drive revenue growth.

Network monitoring and network management are two distinct but complementary concepts within the realm of network operations, each with its own scope, focus, functions, and responsibilities.

Understanding the differences between these two is crucial for effectively managing and maintaining network infrastructure.

• Network Monitoring: Network monitoring primarily involves the real-time tracking and observation of network performance, traffic, and devices. Its focus is on monitoring network activity and collecting data to identify issues and trends.
• Network Management: Network management encompasses a broader scope, including planning, configuring, optimizing, and controlling network resources. It focuses on actively managing and controlling the network infrastructure for optimal functionality and performance.

• Network Monitoring: The primary function of network monitoring is to observe and track network performance metrics, such as bandwidth utilization, latency, packet loss, and device status. Its responsibilities include detecting and alerting administrators to network issues, analyzing network data for trends, and providing real-time insights into network health.
• Network Management: Network management involves a range of functions and responsibilities beyond monitoring. It includes tasks such as configuration management, performance optimization, fault management, security management, and resource provisioning. Its responsibilities extend to planning and implementing network changes (for example, migration from MPLS to SD-WAN network infrastructure), ensuring compliance with policies and standards, and maintaining overall network stability and security.

• Network monitoring and network management are interrelated components of network operations. Monitoring provides the foundational data and insights necessary for effective management decisions.
• Monitoring serves as the eyes and ears of network management, providing real-time visibility into network performance and identifying potential issues.
• Management, on the other hand, encompasses proactive actions and decision-making based on the insights gained from monitoring. It involves implementing changes, optimizing resources, and ensuring the overall health and functionality of the network.
• While monitoring focuses on observation and data collection, management focuses on decision-making and action to maintain and improve network performance and security.

In summary, both network management and monitoring play vital roles in maintaining the reliability, performance, and security of a network. Network management tools are employed to configure and maintain network devices and services, ensuring they operate optimally. Network monitoring tools are utilized to detect and troubleshoot issues in real-time, enabling swift response to potential problems. Together, these two components are essential for the smooth operation of a network, preemptively identifying issues to prevent downtime and security breaches.

Ever pack way too much for a camping trip? You envision gourmet meals and luxurious comfort, but end up lugging a heavy backpack that slows you down. Choosing between network monitoring and network management can feel similar for businesses. Both offer valuable tools, but a single monitoring solution might be the best fit. This section will help you decide which "backpack" is right for your network – the one packed with comprehensive network management features or the lighter pack focused on network monitoring essentials.

Determining whether your organization requires network monitoring or network management software depends on various factors, including the scope of your network operations, your specific objectives, and the resources at your disposal.

Here's a breakdown to help you decide which approach is most suitable for your needs:

1. When You Need Network Monitoring:

• Real-Time Performance Monitoring: If your primary concern is to track and observe network performance, traffic, and device status in real-time, network monitoring may suffice. Solutions like Obkio offer comprehensive monitoring capabilities, allowing you to proactively detect issues and optimize network performance.
• Identifying Network Trends: Network monitoring tools excel at providing insights into network trends and patterns, enabling you to make data-driven decisions regarding capacity planning and performance optimization.

2. When You Need Network Management:

• Complex Network Configurations: For big enterprises with operations in multiple countries, intricate network configurations and a diverse array of devices and services, network management becomes essential. Managing configurations, optimizing resources, and ensuring compliance requires the comprehensive capabilities offered by network management systems.
• Security and Compliance Requirements: Organizations with strict security and compliance needs require robust network management solutions to enforce policies, detect and mitigate security threats, and ensure regulatory compliance.

3. Factors to Consider When Deciding Between Network Monitoring and Management:

• Network Complexity: Evaluate the complexity of your network infrastructure, including the number of devices, the diversity of services, and the scale of operations. A more complex network may warrant the implementation of network management solutions.
• Resource Availability: Consider the availability of resources, including personnel, budget, and expertise. Network management typically requires more substantial resources compared to network monitoring.
• Business Objectives: Align your network strategy with your organization's overarching goals and objectives. Determine whether your priority is to optimize performance, enhance security, or ensure compliance, and choose the approach that best supports your business objectives.

4. Considerations for SMEs, MSPs, and Manufacturing Companies

For many enterprises, particularly SMEs, MSPs, and manufacturing companies, investing in a comprehensive network management platform with a specialized team of network admins may not be necessary or feasible. These solutions often come with a hefty feature set and recurring subscription costs, which can create unnecessary overhead.

Instead, modern network performance monitoring software like Obkio offers a viable alternative for many different businesses. Obkio provides a sufficient range of features for monitoring network performance and optimizing network resources. Moreover, Obkio's user-friendly interface eliminates the need for additional specialized staff to manage it, saving both time and resources.

Obkio offers thorough analytics and reports on network performance, which provide insightful information about previous trends, patterns, and performance variations. Planning for upcoming network capacity requirements and finding long-term network optimization opportunities are made easier with the help of these reports.

Additionally, Obkio's pricing model is customizable, allowing organizations to tailor a plan that perfectly fits their needs without incurring massive subscription costs. With Obkio, companies can efficiently monitor their networks and make informed decisions about network optimization without breaking the bank.

Alright, you've followed our guide and figured out which "backpack" your network needs – the feature-rich network management toolbox or the streamlined network monitoring kit. But hold on a second, adventurers! Just like any good trek, both options come with their own challenges.

This section will equip you with the knowledge to navigate the hurdles of network monitoring and management, ensuring a smooth journey towards network nirvana.

1. End-to-End Visibility: Achieving comprehensive end-to-end visibility poses a challenge for network monitoring, particularly in the context of diverse daily applications such as Microsoft Office 365 and video conferencing tools (Zoom, MS Teams and Google Meet). Failures in any of these applications can significantly disrupt essential business functions like marketing, sales, and customer support. The challenge lies in accessing clear insights into every connected device to promptly address and rectify failures before they escalate.

2. Network Performance Reports: Traditional network monitoring tools struggle to provide granular visibility into the vast volumes of network performance metrics in today's distributed network ecosystem. Legacy solutions often focus solely on basic metrics and network path health, lacking the capability to address the complexities of modern distributed and cloud-driven networks. Network admins require visibility into key metrics for an effective monitoring strategy, necessitating performance insights presented in a dashboard to promptly identify and resolve network issues.

3. Avoiding Failures and Downtimes: Preventing network outages, failures, and downtime is a top priority for network monitoring teams. Key metrics such as bandwidth utilization, traffic, latency, and CPU utilization must be closely monitored to identify potential issues. The challenge arises in setting up real-time alerts and notifications during network issues to promptly address the root cause and recommend necessary upgrades. Legacy monitoring solutions often fail to provide timely alerts, putting enterprises at risk of significant financial losses.

1. Ensuring Network Accessibility: Networks must be easily navigable for both IT professionals and clients to prevent accessibility issues. Constant management is necessary to identify weak points that could potentially lead to problems, highlighting the challenge of maintaining seamless network accessibility.

2. Network Automation: Managing the complexity of modern networks poses a significant challenge for IT teams. With a myriad of devices, platforms, and protocols, network administrators must continuously reassess their systems to ensure optimal functionality. Without the assistance of network automation, this responsibility can be overwhelming, highlighting the challenge of managing a complex network ecosystem.

3. Network Scalability: Ensuring network scalability is essential for network management teams as companies strive for growth. However, the challenge lies in accommodating new services and devices that may not be compatible with existing systems. Constant reinvention and adaptation are necessary to keep networks on the cutting edge, highlighting the challenge of maintaining network scalability and innovation.

Congratulations! You've now learned about the differences between network monitoring and management, and you're one step closer to making an informed decision for your network needs.

If you're still unsure about whether network monitoring or management is the right choice for you, don't worry. It's better to start with network monitoring, which offers a quick Proof of Concept (POC). This allows you to test the waters and see if monitoring meets your requirements before committing to a full-scale management solution.

When it comes to network monitoring, the best choice on the market is Obkio NPM. With Obkio, you can start monitoring your network in just 10 minutes with guided deployment. It's a user-friendly and efficient solution that provides comprehensive insights into your network performance, allowing you to optimize and maintain your network with ease.

So, whether you're an IT pro, a business owner, or anyone in between, Obkio NPM is here to help you monitor and manage your network effectively. Take the first step towards a more reliable and efficient network today!

• 14-day free trial of all premium features
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• Monitor performance in all key network locations
• Measure real-time network metrics
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