Network Monitoring, Observability & Diagnostics Made Simple
Get full visibility into performance issues, from root cause to resolution. Trusted by MSPs to keep every client network running smoothly.
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Monitoring the network performance at
Monitor. Observe. Diagnose. Fix.
Obkio is Designed to Scale.
We're excited to support the MSP OneShare - IBPI community with full visibility into every network you manage.
Obkio is a network monitoring, observability, and diagnostics platform built to help teams catch performance issues before they become client complaints. Instead of guessing where a problem lives, Obkio gives you continuous, end-to-end visibility, from the client's LAN to their ISP to your own infrastructure.
Traditional monitoring tools weren't built with MSPs in mind. They're often complex, expensive, and hard to present to clients, leaving teams without the real-time insight they need to troubleshoot fast and prove where an issue really originated.
That's why Obkio redefined the approach: a simple, intuitive platform that helps you monitor network performance, diagnose root causes, and resolve issues quickly, without a steep learning curve for your team.
For MSPs, that means less time in the blame game between clients and ISPs, and more time delivering the kind of proactive, data-backed service that builds trust. Easy to deploy and easy to present, Obkio gives you the visibility to stay ahead of network issues and support every client with confidence.
How Obkio Helps MSPs Deliver More
Built Around What MSPs and Their Clients Actually Need.
Most monitoring tools weren't designed with MSPs in mind; they're clunky, costly, and hard to explain to clients. Obkio takes a different approach, giving teams managing multiple networks the clarity, proof, and room to grow without stretching their resources thin.
Turn Monitoring Into a New Revenue Stream
Position Obkio's visibility as a value-added service. Provide clients with performance dashboards, SLA reporting, and proactive alerts, then charge for the insight you're already generating.
Cut Down on Operational Overhead
Spend less time chasing ISPs and more time solving problems. Obkio automates the monitoring work, so your team runs leaner and your operations stay efficient.
Pinpoint the Source of Any Client Issue
See your MSP and client networks end to end. The next time a client calls, you'll know instantly if the issue is their LAN, their ISP, or your managed network.
Grow Without Growing Pains
Keep every customer environment in view from one dashboard. Move between clients in seconds, or zoom out for a full picture across your entire base.
Catch Problems Before Clients Do
Continuous synthetic monitoring flags performance drops the moment they happen, not after a ticket lands and your SLA is already on the line.
Book Your Exclusive Session for MSP OneShare - IBPI Members
Book an exclusive demo with our team. You'll be guided through the app, and we'll dive into your specific use case, exclusive pricing for OneShare - IBPI members, and a personalized setup plan. Technical team members will join the call to answer any deeper questions along the way.
Primary contact:
- Marc-André, Head of Sales @ Obkio
- Email: marc@obkio.com
- Phone: 514-832-0101
Book your session below 👇
How Obkio's Network Monitoring, Observability & Diagnostics Works
No hardware to rack, no complex setup, no specialized training required. Obkio is designed to take you from zero visibility to full network insight, fast.
Full Visibility, From Day One
Obkio's lightweight agents install on Windows, Mac, Linux, or a dedicated hardware appliance. Deploy them wherever it matters (head office, branch locations, remote workers, or cloud environments like AWS and Azure) and Obkio automatically maps performance across every connection in between.
Know What's Wrong, Where It Is, and Who's Responsible
Every 500 milliseconds, Obkio's agents exchange synthetic traffic to measure real network performance, not just uptime. The moment something degrades, you're alerted instantly, with a clear view of exactly where it broke down: your LAN, your ISP, a VPN tunnel, or a cloud service.
Deploy Network Monitoring With Exclusive OneShare - IBPI Pricing
Sign up and get complete access to Obkio's network monitoring platform . There's no better way to see how Obkio fits your operations than deploying it across your actual networks.
Your trial includes everything: deploy monitoring agents across your infrastructure and client sites, set up your multi-tenant console, configure role-based access for your team, and start monitoring real performance right away.
We are excited to provide MSP OneShare – IBPI Members exclusive benefits.
Obkio is priced at MSRP for the general market, but as a member of the MSP OneShare - IBPI community, you have access to exclusive pricing built specifically for this partnership, on top of the flexibility Obkio already offers MSPs.
- Member-Only Pricing: Get preferred rates unavailable outside the OneShare - IBPI community.
- Boost Service Offerings: Bundle Obkio with your services to enhance the value you deliver.
- Increase Profit Margins: Keep the extra savings, or pass them on to clients for a competitive edge.
With Obkio's exclusive OneShare - IBPI pricing, you get a cost-effective, scalable solution designed to help your business grow and your margins improve.
Getting Started with Obkio
Sign up for free. Deploy in minutes. Start catching network issues right away.
Create Your Free Obkio Account
Sign up for free. Deploy in minutes with guided onboarding. Start catching network issues right away.
Deploy Your Monitoring Agents In All Locations
Install lightweight agents across offices, remote sites, and cloud environments in just a few minutes, no IT background required.
Start Collecting Real Performance Data
Agents measure performance between every location every 500ms, tracking latency, packet loss, jitter, speed, and MOS score.
Diagnose and Find Network Problems Fast
Know exactly where an issue lives, when it started, and who's responsible. Then resolve it with data that speaks for itself.
Proactive Visibility Into Every Network
Deploy Monitoring Agents everywhere it matters, on your internal network and across every client environment, using deployment profiles to roll them out at scale.
MSPs are responsible for both their own infrastructure and their clients' networks, but visibility into customer environments often falls short. Without it, problems go unnoticed until a client calls to complain. Obkio closes that gap, giving you the ability to monitor client network performance proactively, rather than reactively.
Once agents are deployed, you get continuous insight into performance between client networks and your own, letting you catch issues early and track trends over time to help keep SLAs on track.
What You Can Monitor:
- Client-to-MSP: Track connection quality from client sites to your infrastructure, ensuring managed services like VoIP, hosted apps, and cloud platforms perform well from the client's point of view.
- Client-to-Internet: Monitor client-side internet performance to quickly tell whether a slowdown comes from their ISP or your services.
- MSP-to-MSP: Keep tabs on your own infrastructure, including backbone connections, inter-datacenter links, and cloud service delivery.
- Client-to-Client: For clients with multiple sites, monitor site-to-site performance and WAN connectivity.
Hear From Other MSPs
Diagnose & Troubleshoot Network Issues: End the MSP Blame-Game
Network issues in managed services rarely stay simple. A client notices a problem, assumes it's on the MSP's end, and the finger-pointing begins between client, MSP, and ISP.
Here's what the data actually shows: the majority of reported issues trace back to LAN or Wi-Fi problems on the client's side, not the MSP's network.
Knowing that and proving it are two different things. Without real visibility into what's happening across every network segment, MSPs are stuck defending their infrastructure instead of solving the actual problem.
That's where Obkio comes in. Real-time monitoring paired with Obkio Insights' automated root-cause analysis shows you exactly where performance breaks down, whether it's the client's LAN, their ISP, or your own network, so you can skip the back-and-forth and get straight to a fix.
✅ Root cause, identified: Client LAN, ISP, or MSP network
✅ Live performance data: Latency, packet loss, jitter, MOS scores
✅ Historical baselines: See how current performance compares over time
✅ Per-client dashboards: A dedicated view for every environment you manage
✅ Fleet-wide overview: Overall service health across your entire client base
Meet Obkio Insights: Automated Root-Cause Diagnostics
Finding the source of a network issue usually means digging through graphs, comparing metrics across locations, and manually piecing together what went wrong. Obkio Insights does that work for you.
Obkio Insight continuously analyzes performance data across your monitored network and automatically flags the likely root cause of an issue, whether it's a client's LAN, their ISP, a VPN tunnel, or your own infrastructure. Instead of starting from scratch every time a problem comes in, your team starts with an answer.
For MSPs juggling multiple client networks, that means faster triage, fewer escalations, and less time spent proving where a problem lives before you can even start fixing it.
- Automated root-cause detection: Insight points to the likely source of the issue, so your team doesn't have to guess
- Faster triage: Skip the manual analysis and go straight to resolution
- Clear explanations: Insight shows its reasoning, not just a conclusion, so you can verify and act with confidence
- Less noise, more signal: Focus on the alerts that matter instead of digging through raw metrics
Hear From Other MSPs
Stop the Ping-Pong Game Between MSPs and Customers
MSPs often face endless back-and-forth with customers and ISPs when network issues arise, even if they only manage part of the network.
80% of Customer Service Calls to MSPs
Are related to LAN and wireless issues on the client’s end. Without the right tools, neither clients nor MSPs have the visibility they need to pinpoint the source of the problem. This leads to a frustrating back-and-forth as they try to determine where the issue originates and who is responsible for fixing it.
Stop the Back-And-Forth
With Obkio, stop the ping-pong blame-game between customers and support teams. Quickly pinpoint the source of the problem and prove that the network is NOT the problem. So customers can look into the issue on their end, without damaging your reputation as a Service Provider.
Download the MSP Growth Playbook
Obkio’s MSP Growth Playbook is your step-by-step guide to leveraging Obkio’s Network Performance Monitoring (NPM) tool to optimize your MSP business.
✅ Optimize Your Own Network – Ensure seamless service delivery and top performance.
✅ Monitor Your Clients’ Networks – Guarantee high-quality service and streamline troubleshooting.
✅ Enhance Your Service Offerings – Integrate Obkio into your MSP solutions to improve performance and user experience.
✅ Increase Revenue – Offer premium network monitoring services to drive growth.
✅ Package & Market Obkio’s Solution – Learn how to position Obkio as part of your MSP offerings to stand out from competitors.
Grow your MSP business, deliver better services, and maximize customer satisfaction with Obkio’s MSP Growth Playbook! 🚀
Book Your Exclusive Session for MSP OneShare - IBPI Members
Book an exclusive demo with our team. You'll be guided through the app, and we'll dive into your specific use case, exclusive pricing for OneShare - IBPI members, and a personalized setup plan. Technical team members will join the call to answer any deeper questions along the way.
Primary contact:
- Marc-André, Head of Sales @ Obkio
- Email: marc@obkio.com
- Phone: 514-832-0101
Book your session below 👇
Conquering Network Issues with
Expert Insights and Effective Strategies
Welcome to our blog, where we address the common challenge of identifying network issues and provide you with effective solutions. At times, network problems can be elusive, causing disruptions, performance bottlenecks, and frustration. But fret not, because we are here to help. Our team of experts has extensive experience in tackling network issues head-on, and we are excited to share our knowledge and insights with you.
Frequently Asked Questions
Obkio's MSP Network Monitoring software allows MSPs to quickly find and fix network problems in their clients’ network, and proactively stop future problems from happening.
MSPs can deploy Monitoring Agents in their network, as well as their customers' networks to monitor network performance between the MSP and customer networks. The Agents will notify MSPs of any network problems, and where they're coming from.
Obkio offers special pricing for MSPS! Contact our team to discuss your use case and tailor an Obkio plan to fit your needs.
Obkio's MSP Network Monitoring software allows MSPs to quickly find and fix network problems in the MSP network and the client network.
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Get a free POC with Obkio's 14-day trial. Identify network problems & collect data to troubleshoot.
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