Network Monitoring Tool For MSPs
Empowering MSPs with a multi-tenant architecture. Monitor client networks, support customers, and ensure service availability.
4.96 Average Rating (169 Reviews)
Monitoring the network performance at
MSP Network Monitoring
With Full Visibility
Designed to Meet the Needs of MSPs and Their Customers.
Traditional network monitoring tools can help MSPs manage their networks, but what about monitoring network performance and ensuring a positive end-user experience? These tools often lack the visibility, features, and proactive approach needed for performance monitoring and troubleshooting.
MSP teams are left burdened with complex interfaces, high subscription costs, and limited insights into real-time network issues, making it harder to deliver a seamless service to their clients.
At Obkio, we've redefined the monitoring approach by shifting the focus back to the core needs of MSPs and their customers. Our solution ensures networks run efficiently and reliably, offering a simple platform that everyone on your team can use without a steep learning curve.
Easy to deploy, Obkio provides intuitive network insights that are effortless to present to clients, giving MSPs the tools they need to stay ahead of network issues and deliver exceptional service.
Obkio Obkio Multi-Tenant Edition: Built for MSP Scale
Obkio's Multi-Tenant monitoring infrastructure is purpose-built for MSPs who need to deliver consistent, high-quality network monitoring across multiple customer environments. Monitor effortlessly while maintaining exceptional service quality for every client.
🌐 Distributed Multi-Network Deployment
Deploy monitoring agents across all customer networks AND your own MSP infrastructure from a single console. Monitor performance from customer LANs to their ISPs, through your MSP network, and back. Instantly see where issues originate: customer network, ISP connection, or your managed services infrastructure.
🏢 Unified Multi-Tenant Console
Manage all client networks from a single dashboard or create different dashboards per customer. Switch between customer views instantly, or monitor aggregate performance across your entire client base. Get the centralized oversight you need without compromising client privacy or security.
🔐 Role-Based Access Control
Control exactly who sees what with granular permission management. Assign technicians to specific clients, provide customers with secure portal access to their own data, and create custom roles that match your team structure.
🚀 Mass Agent Deployment
Onboard new clients in minutes with bulk deployment tools. Deploy monitoring agents across multiple customer sites simultaneously using API automation, pre-configured packages, or remote deployment; scaling your monitoring as fast as you acquire customers.
How Obkio Helps MSPs Succeed
MSP Network Monitoring Empowers MSPs to Deliver Exceptional Services, Maximize Profits, Minimize Costs, and Enhance Client Satisfaction
Increase Revenue
Unlock new revenue streams by offering customers a cutting-edge network monitoring service. Obkio helps you serve more clients without sacrificing quality.
Reduce Operational Costs
Save time, cut costs, and stop the frustrating back-and-forth between ISPs and customers. Obkio optimizes and automates network monitoring, making your operations smoother and more efficient than ever before.
Gain Full Network Visibility
Gain complete visibility of both your MSP and client networks from end to end. Monitor from LAN to WAN for better visibility with clients and when troubleshooting issues.
Scale Effortlessly with Multi-Tenancy
Manage hundreds of clients from one console with role-based access, automated rollouts, and standardized reporting that scales with your business."
Differentiate Yourself
Set yourself apart from other MSPs by with network visibility and a superior end-user experience. Provide deeper insights and faster solutions for your customers.
Let's Discuss Your Needs
Let us show you how Obkio can help your MSP!
Deploy MSP Network Monitoring With Special MSP Pricing
Start Your 14-Day Free Trial Today. Experience All of Obkio's Premium Features Risk-Free
Sign up now and start your free trial to experience the full power of Obkio's multi-tenant network monitoring platform. There's no better way to see how Obkio can streamline your operations than by deploying it across your actual networks.
Your free trial gives you complete access to everything Obkio offers: deploy monitoring agents across your MSP infrastructure and customer sites, set up your multi-tenant console, configure role-based access for your team, and start monitoring real network performance immediately.
After Your Trial, Unlock Special Pricing Built for MSPs.
Obkio’s Network Monitoring tool is built to empower MSPs with the visibility needed to detect and resolve network issues across both their own and client infrastructures. To support MSP success, we offer tailored pricing packages that deliver powerful features at a price that fits your business.
- Exclusive MSP Discounts: Save more as you onboard more clients.
- Boost Service Offerings: Bundle Obkio with your services to enhance value.
- Increase Profit Margins: Keep the extra savings or pass them on to clients for a competitive edge.
With Obkio’s MSP pricing, you get a cost-effective, scalable solution designed to help you grow your business and maximize profits.
Hear From Other MSPs
Deploy Monitoring Agents in
Your MSP Network
Start by installing Monitoring Agents at strategic points within your own MSP infrastructure ;data centers, service delivery points, hosted environments, and cloud platforms.
Obkio’s Monitoring Agents are specialized software deployed at key endpoints to track network performance across distributed locations. They help MSPs monitor everything from local offices to cloud environments, identifying issues across applications, the Internet, and network infrastructure.
These agents exchange synthetic traffic every 500 milliseconds, providing real-time performance data between locations like branch offices, data centers, and cloud services. This allows MSPs to easily track both their own networks and client environments:
Local Agents: Installed at key locations to monitor performance within your network. This includes head offices, remote offices, data centers, network edge points and service gateways.
Public Agents: Deployed in service provider networks (AWS, Google, Azure) to monitor external connections.
Custom Public Agents: MSPs can host their own agents, enabling clients to monitor network performance up to the MSP infrastructure.
Obkio Empowers MSPs to Monitor the Performance of Their Managed Networks
Continuously Monitor Managed Networks Like SD-WAN and MPLS & Ensure Service Quality for Customers.
Managing complex network infrastructures such as SD-WAN and MPLS can be challenging. Obkio’s network monitoring solution offers complete end-to-end visibility, ensuring MSPs can maintain top-notch service delivery at every stage – including during critical network migrations.
- Before the migration: Obkio captures essential historical performance data to establish a clear network baseline. This helps identify any pre-existing issues and ensures smoother transitions. During the migration, Obkio’s real-time monitoring quickly detects and resolves any emerging problems, keeping your network operations running smoothly.
- After the migration: Obkio validates the improvements in your network performance, confirming that your new SD-WAN setup exceeds expectations and adheres to your SLA commitments.
Hear From Other MSPs
Proactively Monitor Customer-to-MSP Network Performance
Next, deploy Monitoring Agents at key locations within each customer's network.Use bulk deployment tools to roll out agents across multiple client sites simultaneously, or automate deployments through your RMM platform.
As MSPs manage both their own infrastructure and their clients’ networks, having visibility into customer environments is critical for identifying issues and maintaining service quality. Unfortunately, many MSPs lack the visibility they need, leaving them blind to potential problems when customers come forward with service complaints. Obkio’s monitoring solution bridges that gap, giving MSPs the ability to proactively monitor performance within client networks.
By deploying Monitoring Agents across customer networks, MSPs can continuously monitor performance between client networks and their own, gaining key insights into service quality. This allows MSPs to proactively identify issues before clients complain, while also tracking performance trends to ensure SLAs are met.
Customer Deployment Locations:
- Customer office locations and branch sites
- Remote worker endpoints
- Customer data centers and server rooms
- Customer cloud environments
Gather MSP Performance Data Across Networks
Deploy Once, Monitor Everywhere: Complete Visibility Across Your MSP and All Client Networks
Obkio's multi-tenant architecture makes it simple to monitor network performance between your MSP infrastructure and all your customer environments. Once agents are deployed, they continuously exchange synthetic traffic every 500ms, measuring network performance in real-time. Monitor performance in multiple directions:
Customer-to-MSP: Track connectivity quality from customer sites to your MSP infrastructure. Ensure your managed services (VoIP, hosted apps, cloud platforms) are performing optimally from the customer's perspective.
Customer-to-Internet: Monitor customer internet performance and ISP quality. Identify whether slowdowns are caused by the customer's ISP or your services.
MSP-to-MSP: Track performance within your own infrastructure. Monitor backbone connectivity, inter-datacenter links, and cloud service delivery.
Customer-to-Customer (for multi-site clients): For customers with multiple locations, monitor site-to-site performance and WAN connectivity.
Identify & Troubleshoot Network Issues: End the MSP Blame-Game
In managed services, network issues often spark a blame game between MSPs, customers, and ISPs. Clients typically assume their MSP is at fault, leading to frustrating back-and-forths.
But the reality? 80% of issues stem from LAN or wireless problems on the customer’s end. Not the MSP’s network.
The challenge is proving it. Without clear visibility, MSPs struggle to pinpoint the source of the problem, prolonging disputes and damaging trust.
Obkio ends the blame game. With real-time network monitoring, MSPs gain full visibility across all networks, from the customer’s LAN to the ISP, offering undeniable proof of where the issue truly lies. Instead of pointing fingers, you can focus on delivering fast, effective support.
From a single multi-tenant console, you can instantly see:
✅ Where issues originate: Customer LAN, ISP, or your MSP network
✅ Real-time performance metrics: Latency, packet loss, jitter, MOS scores
✅ Historical trends: Compare current performance against baselines
✅ Client-specific dashboards: Dedicated views for each customer environment
✅ Aggregate performance: Overall service quality across all clients
A Sneak Peak at MSP Network Monitoring
Use Cases
How Obkio helps you optimize your customers' networks and your own MSP Network.
Network Assessment
Perform a network assessment to qualify clients’ networks and identify issues before a new service deployment or migration.
Network Troubleshooting
Troubleshoot network issues by collecting data about the source, cause and location of problems in client networks.
Proactive Monitoring
Use Obkio for continuous network monitoring to proactively discover and resolve network issues before they affect end-users.
Managed Network Monitoring
Monitor the performance of managed networks such as MPLS to SD-WAN, ensuring optimal performance even during migrations. Obkio provides continuous visibility to help you monitor network performance throughout the entire process.
Microsoft Teams Monitoring
Monitor and troubleshoot network issues affecting Microsoft Teams performance. No matter if issues are in your netowrk or your customer's networks, ensure your customers can enjoy uninterrupted collaboration and calls.
Hear From Other MSPs
Historical Analysis of MSP Network Performance
Obkio doesn't just monitor your networks in real-time; it captures every data point for deep historical analysis. Review weeks, months, or years of performance data to identify trends, establish baseline performance levels, and make data-driven decisions that improve long-term network stability for your customers.
Establish Performance Baselines: Understand what "normal" looks like for each customer network. Set realistic SLA targets based on actual historical performance, not guesswork.
Identify Recurring Patterns: Spot issues that happen at specific times—daily business hours, monthly reporting periods, or seasonal traffic spikes. Address root causes before they become chronic problems.
Prove Service Quality: When customers question performance or SLA compliance, show them concrete historical data. Demonstrate exactly when issues occurred, how long they lasted, and where they originated.
Compare Before & After: Measure the impact of network changes, migrations, or optimizations. Show customers the tangible improvements you've delivered with side-by-side historical comparisons.
Continuous Monitoring: Don't Just Meet, But Exceed SLAs
With Obkio deployed across your MSP and customer networks, monitoring never stops. Obkio continuously tracks network performance 24/7, collecting data every 500 milliseconds to ensure you catch issues the moment they emerge.
Continuous monitoring means you can proactively identify and resolve network problems before they affect service delivery or violate SLAs. Set client-specific alert thresholds that notify your team instantly when performance degrades, giving you time to troubleshoot and fix issues while maintaining your reputation for reliability.
For MSPs, meeting Service Level Agreements (SLAs) is critical, but Obkio’s network monitoring solution goes beyond just meeting these expectations.
Mass Distributed Deployment for Many Clients: Seamlessly deploy network monitoring across multiple clients without added complexity or resource strain.
Centralized Dashboards: Analyze centralized dashboards with a real-time overview of the performance of all customer and internal networks to proacively identify and resolve issues.
Client-Specific Alerts: Set up client-specific notifications to stay on top of network performance, identify issues, and reduce the risk of SLA violations.
Continuous Performance Monitoring: Leverage offers continuous, round-the-clock monitoring of both customer and internal networks to ensure consistently high levels of service.
Advanced Troubleshooting Tools: Diagnose and resolve network issues quickly. Whether it's pinpointing the source of a slow connection or identifying a fault in the network path.
Stop the Ping-Pong Game Between MSPs and Customers
MSPs often face endless back-and-forth with customers and ISPs when network issues arise, even if they only manage part of the network.
80% of Customer Service Calls to MSPs
Are related to LAN and wireless issues on the client’s end. Without the right tools, neither clients nor MSPs have the visibility they need to pinpoint the source of the problem. This leads to a frustrating back-and-forth as they try to determine where the issue originates and who is responsible for fixing it.
Stop the Back-And-Forth
With Obkio, stop the ping-pong blame-game between customers and support teams. Quickly pinpoint the source of the problem and prove that the network is NOT the problem. So customers can look into the issue on their end, without damaging your reputation as a Service Provider.
Download the MSP Growth Playbook
Obkio’s MSP Growth Playbook is your step-by-step guide to leveraging Obkio’s Network Performance Monitoring (NPM) tool to optimize your MSP business.
✅ Optimize Your Own Network – Ensure seamless service delivery and top performance.
✅ Monitor Your Clients’ Networks – Guarantee high-quality service and streamline troubleshooting.
✅ Enhance Your Service Offerings – Integrate Obkio into your MSP solutions to improve performance and user experience.
✅ Increase Revenue – Offer premium network monitoring services to drive growth.
✅ Package & Market Obkio’s Solution – Learn how to position Obkio as part of your MSP offerings to stand out from competitors.
Grow your MSP business, deliver better services, and maximize customer satisfaction with Obkio’s MSP Growth Playbook! 🚀
Talk with Our Network Pros
Still have questions? Want to discuss how Obkio can help?
Conquering Network Issues with
Expert Insights and Effective Strategies
Welcome to our blog, where we address the common challenge of identifying network issues and provide you with effective solutions. At times, network problems can be elusive, causing disruptions, performance bottlenecks, and frustration. But fret not, because we are here to help. Our team of experts has extensive experience in tackling network issues head-on, and we are excited to share our knowledge and insights with you.
Frequently Asked Questions
Obkio's MSP Network Monitoring software allows MSPs to quickly find and fix network problems in their clients’ network, and proactively stop future problems from happening.
MSPs can deploy Monitoring Agents in their network, as well as their customers' networks to monitor network performance between the MSP and customer networks. The Agents will notify MSPs of any network problems, and where they're coming from.
Obkio offers special pricing for MSPS! Contact our team to discuss your use case and tailor an Obkio plan to fit your needs.
Obkio's MSP Network Monitoring software allows MSPs to quickly find and fix network problems in the MSP network and the client network.
Start Your Free 14-Day Trial Now!
Get a free POC with Obkio's 14-day trial. Identify network problems & collect data to troubleshoot.
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