MSP Network Monitoring Tool: Empowering MSPs to Succeed
Obkio helps MSPs monitor client networks, support customers, ensure service availability, exceed SLAs, and boost profitability.
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Monitoring the network performance at
MSP Network Monitoring
With Full Visibility
Designed to Meet the Needs of MSPs and Their Customers.
Traditional network monitoring tools can help MSPs manage their networks, but what about monitoring network performance and ensuring a positive end-user experience? These tools often lack the visibility, features, and proactive approach needed for performance monitoring and troubleshooting.
MSP teams are left burdened with complex interfaces, high subscription costs, and limited insights into real-time network issues, making it harder to deliver a seamless service to their clients.
At Obkio, we've redefined the monitoring approach by shifting the focus back to the core needs of MSPs and their customers. Our solution ensures networks run efficiently and reliably, offering a simple platform that everyone on your team can use without a steep learning curve.
Easy to deploy, Obkio provides intuitive network insights that are effortless to present to clients, giving MSPs the tools they need to stay ahead of network issues and deliver exceptional service.
Obkio Ensures MSPs Don't Just Meet, But Exceed SLAs
For MSPs, meeting Service Level Agreements (SLAs) is critical, but Obkio’s network monitoring solution goes beyond just meeting these expectations.
Mass Distributed Deployment for Many Clients: Seamlessly deploy network monitoring across multiple clients without added complexity or resource strain.
Centralized Dashboards: Analyze centralized dashboards with a real-time overview of the performance of all customer and internal networks to proacively identify and resolve issues.
Client-Specific Alerts: Set up client-specific notifications to stay on top of network performance, identify issues, and reduce the risk of SLA violations.
Continuous Performance Monitoring: Leverage offers continuous, round-the-clock monitoring of both customer and internal networks to ensure consistently high levels of service.
Advanced Troubleshooting Tools: Diagnose and resolve network issues quickly. Whether it's pinpointing the source of a slow connection or identifying a fault in the network path.
How Obkio Helps MSPs Succeed
MSP Network Monitoring Empowers MSPs to Deliver Exceptional Services, Maximize Profits, Minimize Costs, and Enhance Client Satisfaction
Increase Revenue
Unlock new revenue streams by offering customers a cutting-edge network monitoring service. Obkio helps you serve more clients without sacrificing quality.
Our success story with EcoSysIP highlights how MSPs can optimize SD-WAN monitoring and team productivity.
Reduce Operational Costs
Save time, cut costs, and stop the frustrating back-and-forth between ISPs and customers. Obkio optimizes and automates network monitoring, making your operations smoother and more efficient than ever before.
Don't just take our word for it, see what our customers have to say!
Gain Full Network Visibility
Gain complete visibility of both your MSP and client networks from end to end. Monitor from LAN to WAN for better visibility with clients and when troubleshooting issues.
Learn how SATLX achieved full visibility of their client's SD-WAN deployment using Obkio!
Differentiate Yourself
Set yourself apart from other MSPs by with network visibility and a superior end-user experience. Provide deeper insights and faster solutions for your customers.
Read the Amplisys success story to see how Obkio helped them elevate their customer service.
Special MSP Network Monitoring Pricing
Affordable, Scalable Pricing Plans to Support and Optimize Your MSP’s Performance, & Maximize & Profits.
Obkio’s Network Monitoring tool is built to empower MSPs with the visibility needed to detect and resolve network issues across both their own and client infrastructures. To support MSP success, we offer tailored pricing packages that deliver powerful features at a price that fits your business.
- Exclusive MSP Discounts: Save more as you onboard more clients.
- Boost Service Offerings: Bundle Obkio with your services to enhance value.
- Increase Profit Margins: Keep the extra savings or pass them on to clients for a competitive edge.
With Obkio’s MSP pricing, you get a cost-effective, scalable solution designed to help you grow your business and maximize profits.
Hear From Other MSPs
End the MSP Blame-Game With Obkio
In managed services, network issues often spark a blame game between MSPs, customers, and ISPs. Clients typically assume their MSP is at fault, leading to frustrating back-and-forths.
But the reality? 80% of issues stem from LAN or wireless problems on the customer’s end. Not the MSP’s network.
The challenge is proving it. Without clear visibility, MSPs struggle to pinpoint the source of the problem, prolonging disputes and damaging trust.
Obkio ends the blame game. With real-time network monitoring, MSPs gain full visibility across all networks, from the customer’s LAN to the ISP, offering undeniable proof of where the issue truly lies. Instead of pointing fingers, you can focus on delivering fast, effective support.
Seamlessly Monitor Your
MSP Network Performance
Deploy Monitoring Agents for Complete Network Visibility.
Obkio’s Monitoring Agents are specialized software deployed at key endpoints to track network performance across distributed locations. They help MSPs monitor everything from local offices to cloud environments, identifying issues across applications, the Internet, and network infrastructure.
These agents exchange synthetic traffic every 500 milliseconds, providing real-time performance data between locations like branch offices, data centers, and cloud services. This allows MSPs to easily track both their own networks and client environments:
Local Agents: Installed at key locations to monitor performance within your network.
Public Agents: Deployed in service provider networks (AWS, Google, Azure) to monitor external connections.
Custom Public Agents: MSPs can host their own agents, enabling clients to monitor network performance up to the MSP infrastructure.
Hear From Other MSPs
Proactively Monitor Customer-to-MSP Network Performance
Ensure Seamless Service Delivery Across Client Networks
As MSPs manage both their own infrastructure and their clients’ networks, having visibility into customer environments is critical for identifying issues and maintaining service quality. Unfortunately, many MSPs lack the visibility they need, leaving them blind to potential problems when customers come forward with service complaints. Obkio’s monitoring solution bridges that gap, giving MSPs the ability to proactively monitor performance within client networks.
By deploying Monitoring Agents across customer networks, MSPs can continuously monitor performance between client networks and their own, gaining key insights into service quality. This allows MSPs to proactively identify issues before clients complain, while also tracking performance trends to ensure SLAs are met.
With a detailed performance history and great support from Obkio, MSPs can quickly fix issues and keep their clients happy.
A Sneak Peak at MSP Network Monitoring
Use Cases
How Obkio helps you optimize your customers' networks and your own MSP Network.
Network Assessment
Perform a network assessment to qualify clients’ networks and identify issues before a new service deployment or migration.
Network Troubleshooting
Troubleshoot network issues by collecting data about the source, cause and location of problems in client networks.
Proactive Monitoring
Use Obkio for continuous network monitoring to proactively discover and resolve network issues before they affect end-users.
Managed Network Monitoring
Monitor the performance of managed networks such as MPLS to SD-WAN, ensuring optimal performance even during migrations. Obkio provides continuous visibility to help you monitor network performance throughout the entire process.
Microsoft Teams Monitoring
Monitor and troubleshoot network issues affecting Microsoft Teams performance. No matter if issues are in your netowrk or your customer's networks, ensure your customers can enjoy uninterrupted collaboration and calls.
Obkio Empowers MSPs to Monitor the Performance of Their Managed Networks
Continuously Monitor Managed Networks Like SD-WAN and MPLS & Ensure Service Quality for Customers.
Managing complex network infrastructures such as SD-WAN and MPLS can be challenging. Obkio’s network monitoring solution offers complete end-to-end visibility, ensuring MSPs can maintain top-notch service delivery at every stage – including during critical network migrations.
- Before the migration: Obkio captures essential historical performance data to establish a clear network baseline. This helps identify any pre-existing issues and ensures smoother transitions. During the migration, Obkio’s real-time monitoring quickly detects and resolves any emerging problems, keeping your network operations running smoothly.
- After the migration: Obkio validates the improvements in your network performance, confirming that your new SD-WAN setup exceeds expectations and adheres to your SLA commitments.
Hear From Other MSPs
Stop the Ping-Pong Game Between MSPs and Customers
MSPs often face endless back-and-forth with customers and ISPs when network issues arise, even if they only manage part of the network.
80% of Customer Service Calls to MSPs
Are related to LAN and wireless issues on the client’s end. Without the right tools, neither clients nor MSPs have the visibility they need to pinpoint the source of the problem. This leads to a frustrating back-and-forth as they try to determine where the issue originates and who is responsible for fixing it.
Stop the Back-And-Forth
With Obkio, stop the ping-pong blame-game between customers and support teams. Quickly pinpoint the source of the problem and prove that the network is NOT the problem. So customers can look into the issue on their end, without damaging your reputation as a Service Provider.
Download the MSP Growth Playbook
Obkio’s MSP Growth Playbook is your step-by-step guide to leveraging Obkio’s Network Performance Monitoring (NPM) tool to optimize your MSP business.
✅ Optimize Your Own Network – Ensure seamless service delivery and top performance.
✅ Monitor Your Clients’ Networks – Guarantee high-quality service and streamline troubleshooting.
✅ Enhance Your Service Offerings – Integrate Obkio into your MSP solutions to improve performance and user experience.
✅ Increase Revenue – Offer premium network monitoring services to drive growth.
✅ Package & Market Obkio’s Solution – Learn how to position Obkio as part of your MSP offerings to stand out from competitors.
Grow your MSP business, deliver better services, and maximize customer satisfaction with Obkio’s MSP Growth Playbook! 🚀
Conquering Network Issues with
Expert Insights and Effective Strategies
Welcome to our blog, where we address the common challenge of identifying network issues and provide you with effective solutions. At times, network problems can be elusive, causing disruptions, performance bottlenecks, and frustration. But fret not, because we are here to help. Our team of experts has extensive experience in tackling network issues head-on, and we are excited to share our knowledge and insights with you.
Frequently Asked Questions
Obkio's MSP Network Monitoring software allows MSPs to quickly find and fix network problems in their clients’ network, and proactively stop future problems from happening.
MSPs can deploy Monitoring Agents in their network, as well as their customers' networks to monitor network performance between the MSP and customer networks. The Agents will notify MSPs of any network problems, and where they're coming from.
Obkio offers special pricing for MSPS! Contact our team to discuss your use case and tailor an Obkio plan to fit your needs.
Obkio's MSP Network Monitoring software allows MSPs to quickly find and fix network problems in the MSP network and the client network.
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