Discover the top 30 tools to troubleshoot network issues, from basic solutions to advanced network troubleshooting tools. Find the best fit for your needs.

Businesses rely heavily on their networks to keep things running smoothly. When network issues pop up, they can throw a wrench into daily operations, slow down productivity, and cost a lot of money. That’s why having the right tools to troubleshoot and fix these problems is so important.

In this article, we'll dive into what network troubleshooting is all about and discover the 30 best network troubleshooting tools available for tackling network problems. We’ll also give you tips on how to pick the perfect solution for your needs. Whether you’re an IT pro, network admin or an everyday user just getting started, this guide will help you keep your network in top shape.

What is Network Troubleshooting?
What is Network Troubleshooting?

Network troubleshooting is the process of identifying and resolving issues that can arise within a computer network. These networks are complex systems composed of various components like routers, switches, servers, and cables, all working together to transmit data and enable device communication.

When network problems occur, they can show up in different forms – slow connection speeds, dropped connections, or even total network outages. Network troubleshooting involves systematically pinpointing the root cause of these issues from LAN to WAN so they can be resolved swiftly and efficiently, ensuring minimal disruption to the network's performance.

network troubleshooting tools

Staying ahead of network issues is incredibly important. According to Gartner, even one hour of Internet connectivity problems can cost businesses over $100,000 in lost income. In fact, 81% of businesses report that the cost can jump to $300,000 or more per hour. Effective network troubleshooting helps prevent these costly downtimes, ensuring your network remains reliable and your business stays productive.

Tools for troubleshooting network issues are like the superheroes of the IT world. They help you quickly find and fix issues before they become major headaches. Whether it’s a slow connection, a device that won’t communicate, or mysterious glitches, these tools are here to save the day.

What is Network Troubleshooting? - The Ultimate Survival Guide

Learn the essential techniques, steps, and tools for network troubleshooting with our ultimate survival guide. Keep your network running smoothly and secure.

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What are the Main Features of Network Troubleshooting Tools?
What are the Main Features of Network Troubleshooting Tools?

Network troubleshooting tools are crucial for diagnosing and resolving network issues effectively. They help IT professionals identify problems, understand their causes, determine when and where they occurred, and why they happened.

Given the complexity of modern networks, these tools are indispensable for pinpointing issues and getting to the root of network problems, ensuring optimal performance and rapid resolution. Here are the main features you should look for in network troubleshooting tools:

1. Real-Time Monitoring

Real-time monitoring allows you to continuously track the performance of your network. By providing live updates on network status, these tools help you proactively identify issues as soon as they arise. This immediate awareness is crucial for preventing small problems from escalating into major disruptions.

2. Network Metric Measurement

Network metric measurement is essential for tracking and quantifying various aspects of network performance. They provide valuable data on key network metrics such as bandwidth usage, latency, packet loss, and throughput. By measuring these metrics, IT professionals can understand how different elements of the network are performing and identify any anomalies or performance degradation.

3. Diagnostic Tools

Diagnostic tools are the heart of network troubleshooting. They perform various tests to identify the root cause of network issues. For example, they can check the health of network devices, measure connection speeds, and detect packet loss or latency. These tools include:

  • SNMP Device Monitoring: Gathers data from network devices to monitor their health and performance, identifying issues and their impacts.
  • Traceroutes: Tracks the path of data across the network, highlighting delays or bottlenecks.
  • Ping: Tests device reachability and latency by sending packets and measuring response times.

network troubleshooting tools From Obkio's Visual Traceroute Tool, Obkio Vision

4. Alerting Systems

Alerting systems notify you immediately when something goes wrong in your network. Whether it’s an email, SMS, or in-app notification, timely alerts ensure that you’re always aware of issues that need your attention. This feature helps you respond quickly to problems, minimizing downtime and maintaining network performance.

5. Data Correlation

Data correlation features analyze information from various parts of your network to provide a comprehensive view of its health. By correlating data from different sources, these tools can help you understand the broader context of an issue. This holistic view is essential for diagnosing complex problems that involve multiple network components, ISP links, application performance and more.

6. Reporting

Reporting capabilities allow you to generate detailed reports on network performance and issues. These reports can be customized to show the specific metrics and time periods you’re interested in. Regular reporting helps you track trends, identify recurring problems, and demonstrate the effectiveness of your network management efforts to stakeholders.

7. Interface with Visual Graphs

Visual graphs help to illustrate network problems and identify which parts of the network are affected, making it easier to understand and analyze data. This intuitive presentation reduces the learning curve for new users and enhances the efficiency of experienced users, allowing for quicker identification and resolution of network issues.

8. Automated Troubleshooting

Some advanced tools offer automated troubleshooting features. These can automatically detect and resolve common network issues like link redirection without requiring manual intervention. Automation saves time and ensures that minor problems are fixed quickly, preventing them from becoming major issues.

9. Scalability

As your network grows, your troubleshooting tools need to scale with it. Look for tools that can handle increasing amounts of data and devices without compromising performance. Scalable tools ensure that you can continue to monitor and troubleshoot effectively as your business expands.

By incorporating these features, network troubleshooting tools provide comprehensive solutions to keep your network running smoothly. Whether you’re dealing with minor glitches or major outages, these tools equip you with the capabilities needed to maintain optimal network performance and reliability.

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Tips for Finding the Best Network Troubleshooting Tools to Fit Your Needs
Tips for Finding the Best Network Troubleshooting Tools to Fit Your Needs

Choosing the right network troubleshooting tool is essential for keeping your network healthy and your business running smoothly. Here are some tips to help you find the best tool to fit your needs:

1. Understand Your Network

Before you start looking for tools, take some time to map out your network. Know how many devices you have, the types of connections, and the specific challenges you face. Understanding the size, complexity, and specific requirements of your network is the first step.

Are you managing a small office network or a large, multi-location enterprise network?

Knowing this will help you select a tool that matches your needs.

2. Look for Essential Features

Identify the essential features you need in a network troubleshooting tool and prioritize the ones most critical to your network's specific requirements. Essential features might include real-time monitoring, alerting systems, diagnostic tools, and data correlation. Make a checklist of must-have features to guide your search.

If you need to monitor real-time network performance, look for tools like Obkio Performance Monitoring, which offers robust active monitoring features.

3. Consider Ease of Use

Look for tools with a user-friendly interface and plenty of online tutorials or support. Tools that are easy to navigate will save you time and frustration.

The best tools are the ones that you and your team can use easily. Choose tools with intuitive interfaces and clear documentation. Don’t settle on the first tool you come across. Take advantage of free trials or demo versions to test multiple options. This hands-on experience will give you a better feel for the tool’s capabilities and how well it fits your needs.

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4. One-Time vs. Proactive Troubleshooting

Determine whether you need a tool for one-time troubleshooting or proactive monitoring. Basic tools like traceroutes and ping can quickly address small issues but don't provide a complete performance overview or proactively identify issues. If you're a personal user, a one-time tool may be enough.

However, if you're managing a large enterprise network, consider a tool that continuously monitors and troubleshoots to maintain optimal network performance and quickly resolve any problems.

4. Ensure That Your Tool Can Scale With Your Network

If your business is growing, choose a tool that not only meets your current needs but also has the flexibility to adapt to future changes in your network.

Think about the long-term, opt for a solution that can scale from monitoring a few devices to thousands without losing performance. Flexible and adaptable plans can be a significant advantage for businesses of all sizes.

5. Consider Cost and Value

While free open-source solutions can be very useful, investing in a paid tool might offer additional features and better support that can save you time and money in the long run.

Cost is always a factor, but it’s important to think about value as well. Compare the pricing of different tools and consider what features and support you’re getting for your money. Sometimes investing a bit more upfront can save you headaches down the line.

6. Read Reviews and Case Studies

Reading case studies from similar businesses using tools like Wireshark or Obkio can give you insight into how these tools perform in real-world scenarios.

Check out reviews and case studies from other users. These can provide valuable insights into how the tool performs in real-world situations. Pay attention to feedback from businesses similar to yours.

7. Begin a Free Trial or Book A Demo

By following these tips, you can find a network troubleshooting tool that fits your needs perfectly. Remember, the right tool will not only help you fix problems faster but also keep your network running smoothly, saving you time and money in the long run.

Understanding the Most Popular Types of Network Troubleshooting Tools on the Market
Understanding the Most Popular Types of Network Troubleshooting Tools on the Market

Navigating the variety of tools to troubleshoot network problems can be challenging. Each type of tool offers unique features to address specific network troubleshooting needs. Some tools are designed for real-time monitoring, while others excel in traffic analysis or device management. Understanding the capabilities and limitations of each tool is essential for selecting the right solution to maintain and optimize your network.

Here's an overview of the most popular types of network troubleshooting tools available:

1. Comprehensive Network Performance Monitoring and Network Troubleshooting Tools
1. Comprehensive Network Performance Monitoring and Network Troubleshooting Tools

NPM tools give you an extensive overview of network performance and how your network's performance affects the end-user experience. They are designed not only to identify and troubleshoot issues but also to continuously monitor performance. With NPM tools, you can perform network audits to optimize your network, ensuring that any potential problems are detected and addressed promptly.

  • Agent-Based Monitoring: Deploys agents on network devices for detailed data collection.
  • Monitoring Approach: NPM tools often include features like synthetic traffic to simulate network performance or packet capture to analyze data at a granular level.
  • Detailed Performance Insights: Analyzes network traffic patterns, application performance, QoS (Quality of Service), and user experience.
  • Advanced Diagnostics: Identifies issues such as packet loss, jitter, and latency spikes.

These tools help optimize network resources and effectively troubleshoot potential risks before users are affected by providing comprehensive insights.

2. Traditional Network Monitoring and Network Troubleshooting Tools
2. Traditional Network Monitoring and Network Troubleshooting Tools

These tools primarily utilize packet capture or passive monitoring to provide a general overview of your network's operation. By monitoring the performance of network devices and other network infrastructure components, traditional network monitoring and troubleshooting tools offer insights into the overall health and functionality of your network.

They help identify issues by capturing and analyzing network traffic, enabling IT professionals to troubleshoot problems and maintain optimal network performance:

  • Uptime Monitoring: Ensures network devices are operational.
  • Device Status Checks: Monitors the health and status of network components.
  • Basic Performance Metrics: Tracks metrics like bandwidth utilization and latency.
  • Ping and Traceroute: Basic tools for checking connectivity, diagnosing and fixing network path issues.

Traditional tools typically use SNMP (Simple Network Management Protocol) and ICMP (Internet Control Message Protocol) to monitor devices and collect data. They are reliable for basic tasks but may lack advanced features like deep diagnostic capabilities or detailed performance analytics for comprehensive end-to-end troubleshooting.

3. Open-Source Network Monitoring and Network Troubleshooting Tools
3. Open-Source Network Monitoring and Network Troubleshooting Tools

Open-source tools are like DIY home security camera systems. They provide a cost-effective solution for network troubleshooting with the flexibility to customize and extend functionalities, offering features such as:

  • Device Discovery: Automatically identifies devices on the network.
  • Traffic Analysis: Monitors network traffic for patterns and anomalies.
  • Uptime Monitoring: Tracks the operational status of network components.
  • Customization: Users can tailor the tool to their specific troubleshooting needs.

While these tools can be tailored to specific needs, they often require more technical expertise for initial setup, configuration, and maintenance compared to commercial solutions. Non-technical people often struggle to troubleshoot issues on their own using these tools.

4. Application Performance Monitoring with Integrated Network Troubleshooting Tools
4. Application Performance Monitoring with Integrated Network Troubleshooting Tools

APM tools monitor the performance and behaviour of your applications, including web applications, URLs, APIs, cloud services, SaaS applications, and mobile applications. These tools provide comprehensive insights into how your applications are performing and interacting with the network. By integrating network troubleshooting capabilities, APM tools help identify and resolve issues that may be impacting application performance, ensuring a seamless user experience and optimal application functionality.

They integrate application performance monitoring (APM) with network troubleshooting capabilities, providing features like:

  • Transaction Tracing: Tracks user transactions to identify bottlenecks.
  • Code-Level Diagnostics: Analyzes application code for performance issues.
  • End-User Experience Monitoring: Monitors how users interact with applications.
  • Basic Network Troubleshooting: Includes device monitoring, bandwidth management, and network health checks.
  • Integrated Diagnostics: Combines application and network performance data for comprehensive troubleshooting.

While convenient for holistic IT management, these integrated tools may not offer the same depth of network troubleshooting as dedicated network performance monitoring solutions.

5. Packet Capture-Based Network Monitoring and Network Troubleshooting Tools
5. Packet Capture-Based Network Monitoring and Network Troubleshooting Tools

These tools are comparable to comprehensive security systems offered by large security companies, featuring 24/7 monitoring and rapid response capabilities. They capture and analyze network traffic at a granular level, providing:

  • Packet Sniffing: Examines packet headers and payloads for detailed analysis.
  • Real-Time Analysis: Identifies performance bottlenecks and security incidents in real-time.
  • Deep Packet Inspection: Analyzes the content of network packets for detailed troubleshooting.
  • Integration with SIEM Systems: Correlates network events with security threats for proactive threat detection.

Packet capture-based tools are ideal for troubleshooting complex network issues and ensuring proactive incident response.

Pro Tip: Layer Your Approach

Network troubleshooting tools are crucial for maintaining optimal network performance and health. A layered approach, combining different types of tools, can provide comprehensive monitoring, troubleshooting, and optimization, ensuring the best level of service for your users.

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Part 1: Top 6 Pure-Play Network Performance Monitoring & Network Troubleshooting Tools
Part 1: Top 6 Pure-Play Network Performance Monitoring & Network Troubleshooting Tools

When it comes to network troubleshooting, Network Performance Monitoring (NPM) solutions provide a comprehensive view of network performance. These tools are designed not only to identify and troubleshoot issues but also to continuously monitor network performance and assist in conducting network audits. This broad focus ensures a thorough understanding of your network’s health and facilitates proactive management and quick resolution.

Unlike traditional IT management platforms, these tools are specifically designed to offer real-time insights and advanced analytics that focus on network performance and its impact on the end-user experience. This includes monitoring Internet connectivity, devices, and various network applications and services.

In this section, we’ll explore the top 6 pure NPM tools used for network troubleshooting. These tools utilize sophisticated techniques like agent-based monitoring and synthetic testing to identify and address issues across different aspects of network performance. Each tool offers unique features tailored to various levels of network complexity, making them ideal for effective troubleshooting.

1. Obkio: Your Synthetic End-to-End Network Performance Monitoring Tool for Network Troubleshooting
1. Obkio: Your Synthetic End-to-End Network Performance Monitoring Tool for Network Troubleshooting

Obkio is a powerful network performance monitoring tool designed to simplify network troubleshooting. Unlike traditional network assessment tools, Obkio focuses on diagnosing and resolving network and application issues quickly and efficiently – often before they impact your users.

Obkio network troubleshooting tools

Key Troubleshooting Features:

  • End-to-End Monitoring:

Obkio deploys software or hardware monitoring agents at strategic points within your network, such as offices, branches, and remote locations. These agents continuously monitor network performance from WAN to LAN, providing full visibility and real-time data on critical metrics like bandwidth utilization, latency, and packet loss.

Obkio network troubleshooting tools

  • Proactive Issue Detection:

By leveraging synthetic testing and agent-based monitoring, Obkio identifies performance problems early. This proactive approach helps you address issues before they affect user experience or disrupt business operations.

  • Real-Time Alerts:

Obkio’s alert system is designed to keep you informed about network performance issues in real time. Tailor alerts to specific thresholds or conditions relevant to your network. The tool sends smart notifications via email, Slack or Teams when it detects anomalies such as high latency, packet loss, or bandwidth issues.

  • User-Friendly Interface:

Obkio’s intuitive dashboards and customizable reports make it easy to analyze network data and troubleshoot issues. Whether you’re managing a small office network or a large enterprise infrastructure, Obkio’s interface simplifies the process of diagnosing and resolving problems.

Obkio network troubleshooting tools

  • SNMP Device Monitoring:

Obkio's SNMP device monitoring feature allows you to keep a close eye on the performance and health of network devices. By leveraging Simple Network Management Protocol (SNMP), this tool provides real-time data on various metrics such as device status, traffic load, and error rates. With SNMP device monitoring, you can quickly identify issues like overloaded devices or malfunctioning equipment, enabling proactive maintenance and optimization.

  • Obkio Vision:

This free, visual traceroute tool and IP route historic monitor enhances Obkio’s troubleshooting capabilities. Obkio Vision continuously runs traceroutes and interprets the results to help you pinpoint network issues more effectively.

  1. Visual Real-Time Data: Obkio Vision uses graphical elements to display network problems clearly. With real-time updates every minute, it allows you to detect issues as they occur.
  2. Traceroute Interpretation: Obkio Vision simplifies the complex data from traceroutes by interpreting the results and providing alerts on network problems and their locations.
  3. ISP Collaboration: Collects and presents data on issues like packet loss, jitter, and latency, which you can share with your ISP. This helps expedite troubleshooting with concrete evidence, ensuring that your ISP addresses the issues more effectively.

Obkio network troubleshooting tools

Obkio stands out for its ease of use and robust troubleshooting capabilities, providing the tools you need to maintain peak network performance and quickly resolve issues as they arise.

Obkio Offers Straightforward Pricing for Your Network Monitoring & Troubleshooting Needs
Obkio Offers Straightforward Pricing for Your Network Monitoring & Troubleshooting Needs

Obkio values transparency and ensures there are no hidden fees. Their pricing structure is straightforward, based on a flat monthly fee per agent, device, and user. This clear and predictable pricing model helps you budget easily for your network monitoring needs without any surprises.

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Obkio keeps pricing simple and accessible. Their website provides various plans for:

  • Single and home offices
  • SMEs with less than 3 locations
  • Mid to large multisite networks
  • MSPs & large businesses
  • Non-Profit Organizations
  • Colleges and Universities

Obkio offers a flexible pricing structure where per-agent costs decrease as the number of agents increases, making it cost-effective for larger deployments. They also provide a free trial, allowing you to test the platform before making a commitment.

To further simplify your budgeting, Obkio features a Price Calculator on their website. This tool lets you build a custom plan and receive a quote tailored to your specific needs and budget, adding an extra layer of convenience to your planning process.

Learn more here: https://obkio.com/pricing/

Free Trial: https://obkio.com/signup/

Unleash Your Network's Potential with Obkio’s Network Troubleshooting Tool!
Unleash Your Network's Potential with Obkio’s Network Troubleshooting Tool!

Ready to optimize your network infrastructure? Obkio’s advanced monitoring tool goes beyond basic monitoring. It provides comprehensive network troubleshooting, delivering detailed insights into every aspect of your network's performance and identifying issues that need immediate attention.

Start your network troubleshooting journey with Obkio today and unlock the full potential of your network!

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  • 14-day free trial of all premium features
  • Deploy in just 10 minutes
  • Monitor performance in all key network locations
  • Measure real-time network metrics
  • Identify and troubleshoot live network problems
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Obkio App Interface
Obkio App Interface

Do you want to see the end-to-end network monitoring platform from Obkio in action? Watch this in-depth, five-minute demo to learn how to use the app! To discuss your use case and fix any issues in your network, you can also schedule a personalized demo with their staff!

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2. Kentik
2. Kentik

Kentik is a powerful network monitoring and troubleshooting tool that provides comprehensive insights into network performance and security.

Key Features:

  • Real-Time Monitoring: Immediate visibility into network traffic and performance metrics helps quickly identify and resolve issues.
  • Robust Analytics: Advanced analytics and machine learning offer deep insights into network behaviour, diagnosing problems, and optimizing bandwidth.
  • Proactive Issue Detection: Anticipate and prevent potential network issues before they impact your business.
  • Intuitive Interface: User-friendly interface simplifies troubleshooting, making it easier to pinpoint root causes of network issues.
  • Security Threat Detection: Identifies and alerts you to potential security threats, allowing swift action to protect your network.
  • Detailed Traffic Analysis: Gain a detailed view of network traffic, identifying bottlenecks and optimizing performance.

Kentik equips you with essential tools to maintain a high-performing, secure network, ensuring smooth and efficient operations.

Kentik App Interface
Kentik App Interface

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See how Obkio's Network Monitoring tool stands up against Kentik as the #1 Kentik Alternative.

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3. ThousandEyes
3. ThousandEyes

ThousandEyes is a network monitoring and troubleshooting tool designed to provide organizations with visibility into network performance and user experience.

Key Features:

  • Cloud-Based Platform: Offers real-time monitoring and detailed performance metrics across your entire network, including internal infrastructure and external dependencies like ISPs, cloud providers, and SaaS applications.
  • Advanced Analytics: Provides deep insights into network performance, helping to identify and troubleshoot issues efficiently.
  • Comprehensive Visibility: Allows you to see across your entire network, ensuring you can pinpoint and resolve problems anywhere in your network ecosystem.
  • Performance Optimization: Helps optimize network performance and enhance overall reliability of your network services.

ThousandEyes equips you with essential tools to maintain a high-performing, reliable network, ensuring smooth and efficient operations.

ThousandEyes App Interface
ThousandEyes App Interface

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See how Obkio's Network Monitoring tool stands up against ThousandEyes as the best ThousandEyes Alternative.

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4. Catchpoint
4. Catchpoint

Catchpoint is a network monitoring and troubleshooting tool designed to provide organizations with deep insights and robust analytics into network performance.

Key Features:

  • End-to-End Visibility: Covers internal infrastructure, external dependencies, ISPs, cloud services, and SaaS applications, ensuring comprehensive network monitoring.
  • In-Depth Diagnostics: Provides detailed diagnostics to quickly identify and resolve network issues.
  • Robust Analytics: Offers powerful analytics to understand network performance and optimize functionality.
  • Detailed Reporting: Equips you with detailed reports to maintain a resilient and high-performing network.

Whether overseeing a small business network or managing an expansive global infrastructure, Catchpoint provides the tools necessary to ensure optimal network functionality and swift problem resolution.

Catchpoint App Interface
Catchpoint App Interface

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5. AppNeta
5. AppNeta

AppNeta is a network monitoring and troubleshooting tool designed to provide organizations with detailed insights into network performance and user experience.

Key Features:

  • End-to-End Monitoring: Provides comprehensive visibility across your entire network, ensuring seamless performance.
  • Real-Time Performance Metrics: Offers real-time metrics to quickly identify and troubleshoot issues.
  • Advanced Analytics: Delivers deep insights into network performance to proactively address bottlenecks and optimize functionality.
  • Comprehensive Reporting: Equips you with detailed reports to maintain a high-performing and reliable network.

AppNeta helps you proactively identify performance bottlenecks, troubleshoot issues, and ensure a seamless user experience across your network.

AppNeta App Interface
AppNeta App Interface

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6. LiveAction
6. LiveAction

LiveAction is a network monitoring and troubleshooting tool designed to provide organizations with insights into network performance and health.

Key Features:

  • Real-Time Monitoring: Provides immediate visibility into network performance, helping to quickly identify and resolve issues.
  • Intuitive Interface: User-friendly interface simplifies network troubleshooting and operations.
  • Comprehensive Analytics: Delivers in-depth analytics to optimize network performance and address issues efficiently.
  • Holistic Network View: Offers a complete view of your network, including internal infrastructure and external dependencies like ISPs, cloud services, and SaaS applications.

LiveAction equips you with the visibility and tools needed to optimize network operations and resolve issues efficiently, ensuring a high-performing and reliable network.

LiveAction App Interface
LiveAction App Interface

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Part 2: The Top 8 Traditional Network Monitoring and Network Troubleshooting Tools
Part 2: The Top 8 Traditional Network Monitoring and Network Troubleshooting Tools

In this section, we will explore the top 8 traditional network monitoring and troubleshooting tools. These tools are designed to provide essential insights into your network's performance, helping you identify and resolve issues to maintain stability and optimize operations.

By focusing on fundamental monitoring and troubleshooting capabilities, these tools offer reliable and straightforward solutions for ensuring your network runs smoothly. Let's dive into the features and benefits of each of these trusted tools.

1. PRTG Network Monitor
1. PRTG Network Monitor

PRTG Network Monitor by Paessler is a powerful network monitoring and troubleshooting tool designed to ensure optimal network performance.

Key Features:

  • Real-Time Monitoring: Continuously tracks critical performance metrics such as bandwidth usage, latency, packet loss, and uptime, allowing for immediate detection and resolution of issues.
  • Traffic Analysis: Provides detailed analysis of network traffic to identify and address bottlenecks quickly.
  • Device Monitoring: Keeps an eye on device health to catch potential problems early.
  • Alerting System: Notifies you of any anomalies or performance issues, enabling prompt action to minimize downtime.
  • Customizable Dashboards: Offers clear insights into network performance with customizable dashboards and reports.
  • Network Mapping: Provides a visual representation of your network's structure, helping you understand and troubleshoot network issues effectively.

PRTG helps you maintain network stability and performance by offering comprehensive tools for real-time monitoring and quick issue resolution.

PRTG App Interface
PRTG App Interface

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2. ManageEngine OpManager
2. ManageEngine OpManager

ManageEngine OpManager is a network management and troubleshooting tool designed to enhance and ensure optimal network performance.

Key Features:

  • Continuous Monitoring: Keeps track of performance metrics and network traffic patterns in real-time, allowing for prompt identification of issues.
  • Traffic Analysis: Provides insights into network traffic patterns to help diagnose and address performance bottlenecks.
  • Device Monitoring: Monitors the health and performance of routers, switches, servers, and other network devices to catch potential issues early.
  • Alerting System: Notifies you of performance anomalies, enabling quick action to prevent network disruptions.
  • Customizable Dashboards: Offers detailed and clear insights into network performance through customizable dashboards and reports.
  • Network Mapping: Visualizes your network’s structure and connections, assisting in identifying weak points and planning for network improvements.

OpManager helps maintain network reliability and efficiency by providing robust tools for real-time monitoring and effective troubleshooting.

ManageEngine OpManager App Interface
ManageEngine OpManager App Interface

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3. SolarWinds
3. SolarWinds

SolarWinds Network Performance Monitor (NPM) is a versatile network monitoring and troubleshooting tool designed to enhance network performance.

Key Features:

  • Continuous Monitoring: Tracks performance metrics in real-time to quickly identify and resolve network issues.
  • Traffic Analysis: Monitors and analyzes network traffic to detect bandwidth usage patterns and potential security threats.
  • Device Monitoring: Ensures the health and performance of network devices such as routers, switches, and servers.
  • Alerting System: Provides timely notifications of performance anomalies, allowing for rapid response to minimize disruptions.
  • Customizable Dashboards: Delivers clear insights into network performance with customizable dashboards and detailed reporting.
  • Network Topology Mapping: Visualizes the network’s structure and connections, helping to pinpoint vulnerabilities and plan for upgrades or changes.

SolarWinds NPM equips you with the tools needed for effective network troubleshooting and performance optimization.

SolarWinds NPM App Interface
SolarWinds NPM App Interface

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Discover how Obkio stands up against SolarWinds NPM as the simplest, most affordable SolarWinds alternative.

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4. ScienceLogic
4. ScienceLogic

ScienceLogic is a powerful network management platform equipped with extensive troubleshooting capabilities.

Key Features:

  • Comprehensive Monitoring: Continuously tracks performance metrics and real-time data to swiftly identify and address network issues.
  • Traffic Analysis: Provides in-depth visibility into network traffic patterns and behaviours, helping to detect anomalies and optimize bandwidth usage.
  • Device Monitoring: Monitors the health and performance of network devices, ensuring they operate efficiently.
  • External Dependencies Monitoring: Keeps an eye on both internal network traffic and external services such as cloud applications and SaaS platforms.
  • Alerting and Reporting: Offers advanced alerting and detailed reporting features to keep you informed about network issues and performance.

ScienceLogic’s robust monitoring and analysis tools help you maintain a high-performing and reliable network by providing the insights needed for effective troubleshooting and optimization.

ScienceLogic App Interface
ScienceLogic App Interface

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5. LogicMonitor
5. LogicMonitor

LogicMonitor is a comprehensive network management platform with advanced troubleshooting features.

Key Features:

  • In-Depth Traffic Analysis: Provides detailed insights into network traffic patterns, helping identify potential bottlenecks and security threats.
  • Real-Time Monitoring: Continuously tracks performance metrics and alerts you to anomalies or issues, allowing for immediate action to minimize downtime.
  • Internal and External Monitoring: Monitors both internal network traffic and external dependencies, such as cloud services and SaaS applications.
  • Customizable Dashboards: Offers tailored dashboards that present clear insights into network performance.
  • Detailed Reporting: Delivers comprehensive reports to support informed decision-making and optimize network operations.

LogicMonitor equips you with the tools needed for effective network troubleshooting, ensuring smooth and efficient network performance.

LogicMonitor App Interface
LogicMonitor App Interface

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6. Auvik
6. Auvik

Auvik is an advanced network management platform with powerful troubleshooting capabilities.

Key Features:

  • Real-Time Monitoring: Continuously tracks essential performance metrics to quickly identify and address network issues.
  • Robust Traffic Analysis: Provides insights into network traffic patterns, helping pinpoint bottlenecks and potential security threats.
  • Device Monitoring: Offers detailed visibility into the health and performance of critical network devices such as routers, switches, and servers.
  • Network Mapping: Visualizes your network’s structure and connections, aiding in identifying vulnerabilities, planning changes, and ensuring efficient layout.

Auvik’s comprehensive tools help troubleshoot and maintain a reliable and high-performing network infrastructure.

Auvik App Interface
Auvik App Interface

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7. Icinga
7. Icinga

Icinga is a robust network monitoring platform designed to support effective troubleshooting.

Key Features:

  • Traffic Analysis: Monitors and analyzes network traffic patterns to identify performance issues and potential bottlenecks.
  • Network Topology Mapping: Visually represents your network’s structure and connections, helping you quickly locate and address connectivity problems.
  • Device Monitoring: Provides detailed visibility into the health and performance of network devices such as routers, switches, servers, and endpoints.
  • Real-Time Alerts: Sends timely notifications of performance anomalies or issues, allowing for swift action to reduce downtime.
  • Customizable Dashboards and Reporting: Offers clear insights into network performance through tailored dashboards and comprehensive reports, facilitating effective troubleshooting and decision-making.

Icinga’s features ensure you can troubleshoot and resolve network issues efficiently, maintaining a stable and high-performing network.

Icinga App Interface
Icinga App Interface

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8. Progress WhatsUp Gold
8. Progress WhatsUp Gold

Progress WhatsUp Gold is a powerful network monitoring and management tool tailored for effective troubleshooting.

Key Features:

  • Real-Time Monitoring: Continuously tracks key performance metrics to detect and address network issues as they occur.
  • Traffic Analysis: Provides detailed insights into network traffic patterns to identify potential bottlenecks or security threats.
  • Device Monitoring: Monitors the health and performance of network devices, including routers, switches, and servers, offering a clear view of device status and issues.
  • Real-Time Alerts: Sends immediate notifications of performance anomalies, allowing for rapid responses to minimize network downtime.
  • Customizable Dashboards and Reporting: Delivers clear, actionable insights into network performance through customizable dashboards and detailed reports, aiding in effective troubleshooting and optimization.

Progress WhatsUp Gold’s features ensure a comprehensive approach to network troubleshooting, helping organizations maintain a resilient and high-performing network infrastructure.

Progress WhatsUpGold App Interface
Progress WhatsUpGold App Interface

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Part 3: The Top 4 Open-Source Network Monitoring and Network Troubleshooting Tools
Part 3: The Top 4 Open-Source Network Monitoring and Network Troubleshooting Tools

Open-source network monitoring and troubleshooting tools provide powerful, customizable solutions for organizations aiming to maintain and optimize their network performance without the expense of commercial software. These tools offer robust monitoring capabilities, community-driven support, and the flexibility to adapt to specific network needs.

In this section, we will explore the top four open-source tools used for network troubleshooting, offering detailed insights and reliable performance metrics to help you swiftly identify and resolve network issues, ensuring a healthy and efficient network infrastructure.

1. Nagios XI
1. Nagios XI

Nagios XI is an open-source network monitoring and troubleshooting tool that excels in real-time monitoring to swiftly identify network issues. One of Nagios XI's key strengths lies in its advanced traffic analysis features, which enable administrators to analyze network traffic patterns effectively.

Nagios XI includes a robust alerting system that promptly notifies administrators of any deviations in network performance. Customizable dashboards and detailed reporting capabilities provide clear insights into network health and performance.

As an open-source tool, Nagios XI offers flexibility through extensive plugin integration, allowing for customization to suit specific network troubleshooting needs.

Nagios XI App Interface
Nagios XI App Interface

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2. LibreNMS
2. LibreNMS

LibreNMS is an open-source network monitoring and troubleshooting platform designed to aid with network performance. It provides real-time monitoring of key performance metrics, device monitoring, and extensive traffic analysis capabilities, allowing administrators to effectively analyze and visualize network traffic patterns.

LibreNMS features a flexible alerting system that notifies administrators about performance anomalies in real-time, enabling prompt actions to minimize network downtime. Customizable dashboards and detailed reporting features provide clear, actionable insights into network performance trends, facilitating informed decision-making.

Additionally, LibreNMS supports integration with various plugins and extensions, enhancing its capabilities to meet specific network troubleshooting requirements.

LibreNMS App Interface
LibreNMS App Interface

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3. Zabbix
3. Zabbix

Zabbix is a versatile open-source network monitoring and troubleshooting tool with real-time monitoring capabilities to detect and address network issues promptly, ensuring uninterrupted operations.

It provides powerful traffic analysis features, enabling administrators to effectively analyze and visualize network traffic patterns. Zabbix also delivers detailed insights into the health and performance of network devices including routers, switches, servers, and endpoints.

Zabbix’s alerting system is highly configurable, providing real-time notifications about any deviations in network performance. This allows for quick responses to mitigate downtime and maintain service continuity.

Furthermore, Zabbix supports extensive customization through its flexible dashboarding and reporting capabilities. Administrators can create tailored dashboards and generate detailed reports to gain clear insights into network performance trends and make informed decisions.

Zabbix App Interface
Zabbix App Interface

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4. OpenNMS
4. OpenNMS

OpenNMS is an open-source network monitoring and troubleshooting platform with comprehensive capabilities. It provides continuous monitoring of critical network performance metrics, advanced traffic analysis features, and device monitoring.

OpenNMS features a flexible and robust event management system, allowing administrators to configure alerts and notifications based on specific network performance thresholds. This ensures timely responses to potential issues, minimizing network disruptions.

Additionally, OpenNMS supports scalability and customization through its extensible architecture and integration capabilities with various plugins and extensions. Administrators can tailor monitoring workflows, create custom reports, and integrate with other IT management systems to meet specific troubleshooting needs.

OpenNMS App Interface
OpenNMS App Interface

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Part 4: 6 Application Performance Monitoring and Network Troubleshooting Tools
Part 4: 6 Application Performance Monitoring and Network Troubleshooting Tools

Application Performance Monitoring (APM) tools are essential for ensuring that applications run smoothly and efficiently across networks. This section explores six leading APM solutions that excel in network troubleshooting. These tools provide insights into application performance, network dependencies, and overall infrastructure health, empowering organizations to identify and resolve issues promptly for seamless application delivery and optimal user experience.

1. Datadog
1. Datadog

Datadog is a monitoring and analytics platform renowned for its robust capabilities in both application performance monitoring (APM) and network troubleshooting.

Datadog offers real-time monitoring of critical network performance metrics and advanced network traffic analysis features. Its device monitoring capabilities provide detailed insights into the health and performance of network devices. The platform’s alerting and notification system is highly customizable, delivering real-time alerts about performance anomalies to ensure prompt issue resolution.

Additionally, Datadog integrates seamlessly with various cloud services and platforms, offering scalability and flexibility in monitoring hybrid and multi-cloud environments. This integration enhances its ability to provide comprehensive network troubleshooting across complex infrastructures, helping organizations maintain optimal network performance and reliability.

Datadog App Interface
Datadog App Interface

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2. AppDynamics
2. AppDynamics

AppDynamics is a leading application performance monitoring (APM) tool that excels in network troubleshooting, providing visibility and insights into both application and network performance.

AppDynamics monitors key network performance metrics, offers device monitoring, and provides advanced network traffic analysis features, enabling administrators to analyze and visualize network traffic patterns effectively. Its robust alerting and notification system delivers real-time alerts about performance deviations or network anomalies, ensuring swift issue resolution.

AppDynamics also supports integration with various IT management tools and platforms, enhancing its capability to monitor and troubleshoot network performance in complex, hybrid IT environments. This integration allows for comprehensive visibility and control over both application and network performance, ensuring seamless operations.

AppDynamics App Interface
AppDynamics App Interface

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3. Dynatrace
3. Dynatrace

Dynatrace is an advanced application performance monitoring (APM) tool that excels in network troubleshooting. It offers comprehensive monitoring of network performance metrics, device health, and network traffic patterns to identify potential bottlenecks.

Dynatrace’s AI-driven alerting system delivers real-time alerts about performance anomalies or network incidents, ensuring prompt responses to minimize downtime. With its robust monitoring capabilities, traffic analysis, and device management, Dynatrace provides detailed insights and AI-driven diagnostics to help troubleshoot network issues effectively.

Dynatrace also supports extensive integration with various IT management tools and platforms, making it a versatile solution for comprehensive network troubleshooting across complex IT environments.

Dynatrace App Interface
Dynatrace App Interface

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4. Splunk
4. Splunk

Splunk is a versatile data analytics platform known for its robust network troubleshooting capabilities. It offers comprehensive monitoring of network performance metrics, advanced network traffic analysis, and device health monitoring.

Splunk's highly configurable alerting system delivers real-time notifications about performance anomalies or network incidents, ensuring swift responses to mitigate issues. Its integration capabilities with a wide range of data sources and IT management tools make it a powerful solution for troubleshooting network performance across diverse IT environments.

With its extensive monitoring, traffic analysis, and device management features, Splunk provides detailed insights to effectively troubleshoot and optimize network operations.

Splunk App Interface
Splunk App Interface

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5. New Relic
5. New Relic

New Relic is a comprehensive observability platform with strong capabilities in network troubleshooting. It excels in monitoring network performance metrics, analyzing network traffic, and managing device health.

New Relic’s customizable alerting system provides real-time notifications about performance anomalies or network issues, enabling prompt action to address potential problems. Its integration with various cloud platforms and IT management tools enhances its scalability and flexibility, making it suitable for complex hybrid and multi-cloud environments.

With its real-time monitoring, traffic analysis, and device management features, New Relic offers valuable insights to effectively troubleshoot and optimize network performance.

New Relic App Interface
New Relic App Interface

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6. Elastic Observability
6. Elastic Observability

Elastic Observability is a versatile platform known for its advanced data analytics and observability features, making it an effective tool for network troubleshooting. It provides continuous monitoring of network performance, detailed traffic analysis, and device monitoring.

Elastic Observability's highly configurable alerting system delivers real-time notifications about network issues or performance anomalies. Its robust integration capabilities allow it to connect seamlessly with various data sources, cloud platforms, and IT management tools, enhancing its effectiveness in monitoring and troubleshooting network performance across complex, distributed environments.

Elastic Observability App Interface
Elastic Observability App Interface

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Part 5: The Top 6 Packet Capture-Based Network Monitoring & Network Troubleshooting Tools
Part 5: The Top 6 Packet Capture-Based Network Monitoring & Network Troubleshooting Tools

Packet capture-based network monitoring tools offer an in-depth approach to troubleshooting network performance and security. By capturing and analyzing network traffic at a granular level, these tools provide detailed insights into network behavior, application performance, and potential security threats.

This section explores six leading packet capture-based tools that excel in network troubleshooting. From real-time traffic analysis to forensic investigations, these tools deliver powerful capabilities to help organizations diagnose and resolve network issues, optimize performance, and enhance overall network security.

1. Ixia/Keysight Network Performance Monitoring Tool
1. Ixia/Keysight Network Performance Monitoring Tool

The Ixia/Keysight Network Performance Monitoring Tool is a leading solution for troubleshooting network issues. It offers comprehensive monitoring of essential network performance metrics and advanced network traffic analysis features.

The tool’s alerting and notification system is highly customizable, providing real-time alerts for performance anomalies and network incidents. With its robust capabilities in monitoring, traffic analysis, and device management, Ixia/Keysight stands out as a powerful tool for diagnosing and resolving network issues effectively.

Ixia/Keysight App Interface
Ixia/Keysight App Interface

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2. Viavi Observer Solutions
2. Viavi Observer Solutions

Viavi Observer Solutions is a leading passive network monitoring tool designed for effective network troubleshooting. It offers in-depth visibility into critical network performance metrics and detailed traffic analysis.

The tool’s alerting system is highly customizable, providing real-time notifications about performance anomalies and network incidents. Viavi Observer Solutions also supports seamless integration with various IT management tools, enhancing its ability to address network issues and optimize performance.

Viavi Observer Solutions App Interface
Viavi Observer Solutions App Interface

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3. Gigamon
3. Gigamon

Gigamon is a prominent tool for network troubleshooting, offering extensive capabilities to enhance visibility and optimize network performance. It provides real-time insights into network traffic, advanced traffic analysis features, and device monitoring, ensuring a comprehensive view of network health and performance.

Gigamon’s robust monitoring, traffic analysis, and device management capabilities are complemented by a highly configurable alerting system that provides real-time notifications of performance issues. Its extensive integration options further enhance its effectiveness in resolving network problems and maintaining a high-performing, reliable network environment.

Gigamon App Interface
Gigamon App Interface

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4. Netscout nGeniusOne
4. Netscout nGeniusOne

Netscout nGeniusOne is a powerful tool for network troubleshooting, featuring advanced capabilities for monitoring and analyzing network performance. It offers real-time visibility into critical network metrics, comprehensive traffic analysis, and device management.

Netscout nGeniusOne’s customizable alerting system provides real-time notifications about performance anomalies and network incidents, enabling prompt responses to issues. With its robust monitoring, traffic analysis, and extensive integration options, it stands out as an effective solution for resolving network problems and ensuring optimal performance.

Netscout nGeniusOne App Interface
Netscout nGeniusOne App Interface

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5. ExtraHop Reveal(x)
5. ExtraHop Reveal(x)

ExtraHop Reveal(x) is a robust tool for network troubleshooting, providing advanced analytics and proactive monitoring capabilities. It offers real-time visibility into critical network metrics and devices, leveraging machine learning and AI-driven analytics to analyze network traffic patterns.

Reveal(x) excels in detecting anomalies and optimizing network paths, helping organizations address issues and improve network performance efficiently. Its customizable alerting and notification systems keep IT teams updated on critical network events and performance deviations, ensuring quick responses to maintain a reliable network environment.

Extrahop Revealx App Interface
Extrahop Revealx App Interface

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6. Accedian Skylight
6. Accedian Skylight

Accedian Skylight is a powerful tool for network troubleshooting, offering advanced analytics and proactive monitoring capabilities. It provides real-time visibility into key network metrics and devices, using advanced analytics and visualization tools to offer comprehensive insights into network traffic patterns.

Skylight features a highly adaptable alerting system that notifies IT teams about critical network events and performance deviations. This proactive alerting allows for prompt responses to issues, minimizing downtime and ensuring continuous, reliable service delivery.

Accedian Skylight App Interface
Accedian Skylight App Interface

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6 Basic Network Troubleshooting Tools Every Network Admin Knows
6 Basic Network Troubleshooting Tools Every Network Admin Knows

When it comes to diagnosing network issues, every network administrator relies on a few essential, straightforward tools. These tools might not offer the comprehensive capabilities of advanced network monitoring solutions, but they are well-known and indispensable for quick troubleshooting.

In this section, we’ll refresh your memory on these fundamental tools and provide an honourable mention for each:

1. Ping
1. Ping

Ping is one of the most basic and widely used network troubleshooting tools. It checks the reachability of a host on a network and measures the round-trip time for messages sent from the originating host to a destination. By sending ICMP Echo Request messages and receiving Echo Replies, Ping helps verify if a device is online and responsive. If Ping fails, it may indicate network issues, such as connectivity problems or a downed server.

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2. Tracert/Trace Route
2. Tracert/Trace Route

Tracert (on Windows) and Traceroute (on Unix/Linux) are tools used to trace the path that packets take from the source to the destination across a network. They provide detailed information about each hop (router or gateway) along the route, helping identify where delays or packet losses occur. This is useful for diagnosing routing issues and understanding the path taken by data across the network.

traceroute network troubleshooting tool

Looking for the simplest, most advanced Visual Traceroute tool? Obkio Vision has you covered. Obkio Vision is a free visual traceroute tool and IP route historic monitor created by Obkio Network Performance Monitoring software that runs continuously to interpret Traceroute results for you and help troubleshoot network problems (in your WAN and over the Internet) faster and easier than ever.

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3. Ipconfig/ifconfig
3. Ipconfig/ifconfig

Ipconfig (on Windows) and Ifconfig (on Unix/Linux) are command-line tools used to display and manage network configuration settings. They provide information about IP addresses, subnet masks, and default gateways. These tools are essential for checking and troubleshooting IP address assignments and network interfaces.

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4. Netstat
4. Netstat

Netstat (Network Statistics) is a command-line tool that displays active network connections, routing tables, and network interface statistics. It helps identify open ports, active connections, and listening services on a device. Netstat is valuable for diagnosing issues related to network connections, detecting unauthorized connections, and understanding network traffic patterns.

Netstat network troubleshooting tool

5. Nslookup
5. Nslookup

Nslookup (Name Server Lookup) is a tool used to query Domain Name System (DNS) records and resolve domain names to IP addresses. It helps troubleshoot DNS-related issues by verifying DNS configurations and ensuring that domain names are correctly mapped to their corresponding IP addresses.

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6. Pathping/MTR
6. Pathping/MTR

Pathping (on Windows) and MTR (on Unix/Linux) are advanced tools that combine the functionalities of Ping and Tracert. They provide detailed information about the path packets take to reach a destination, including packet loss and latency at each hop. This helps diagnose network performance issues and pinpoint problematic nodes along the path.

Pathping/MTR network troubleshooting tool

These basic network troubleshooting tools are handy for quickly identifying common network issues. While they may not offer the comprehensive analysis provided by more advanced monitoring tools, they remain essential in network management and maintenance.

Why an End-to-End Network Monitoring and Network Troubleshooting Tool is Essential
Why an End-to-End Network Monitoring and Network Troubleshooting Tool is Essential

While basic network troubleshooting tools are valuable for quick, on-the-spot diagnostics, they each have their limitations. They provide isolated insights but lack the ability to offer a comprehensive view of your entire network. This is where an end-to-end Network Monitoring and Troubleshooting tool, like Obkio, truly shines.

An end-to-end tool integrates the core functionalities of these basic tools into a single, unified platform. This means you get the capabilities of tools like Ping, Tracert/Trace Route, Ipconfig/ifconfig, Netstat, Nslookup, and Pathping/MTR, but with enhanced features. Continuous monitoring, data correlation, and advanced alerting are just a few of the added benefits. These tools work together to offer a holistic view of your network, helping you proactively identify and resolve issues before they impact performance.

By leveraging a complete solution, you gain real-time visibility, comprehensive analytics, and automated alerts, which are crucial for maintaining optimal network performance. If you're looking to stay ahead of potential problems and ensure your network operates smoothly, an end-to-end tool is your best option.

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What is the Best Network Troubleshooting Tool for Your Business?
What is the Best Network Troubleshooting Tool for Your Business?

This comprehensive guide is designed to help businesses navigate the complex world of tools for troubleshooting network issues. Our goal is to equip you with the knowledge needed to select the best tool for effectively diagnosing and resolving network issues.

We’ve organized top network monitoring solutions into distinct categories, providing user-friendly summaries and practical resources such as user interfaces, demos, and pricing information. This layout enables you to compare functionalities and find the most suitable option for your needs.

Our commitment to impartiality is central to this guide. We present an unbiased collection of network troubleshooting tools, free from vendor bias or promotional content. We understand the difficulty of distinguishing genuine reviews from marketing fluff and prioritize neutral, factual information throughout.

Choosing the right network troubleshooting tool can be overwhelming. With the insights provided in this guide, you can approach this decision with confidence. Use this resource to make informed choices and identify the tool that best fits your specific troubleshooting requirements.

For those interested in a comprehensive solution, explore Obkio’s Network Monitoring & Troubleshooting tool with a complimentary 14-day trial! We offer support and valuable insights without any sales pressure.

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This page is compiled from the information available on the software’s official website. We have made every attempt to ensure the accuracy and reliability of the information provided in this article. However, the information is provided “as is” without warranty of any kind. Obkio is not liable for any inaccuracies in the article due to changes made on their websites or any development made to their products after the date of publication of this article. Please refer to their websites for more information.

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