Obkio Blog
Subscribe
Table of Contents
Table of Contents
We're launching a ServiceNow integration in early January that brings Obkio's network monitoring capabilities directly into your IT service management workflow.
The Challenge We're Solving: Stop Manually Creating Tickets for Network Issues 
If you're using ServiceNow to manage IT operations and Obkio to monitor network performance, you know the pain of working across disconnected platforms.
When Obkio catches a network issue like latency spikes affecting your remote offices, packet loss impacting VoIP quality, or connectivity problems with cloud services, someone has to manually create a ServiceNow incident, copy over the performance data, and document the issue for tracking.
It's extra work that delays response time and creates gaps in your incident documentation.
How Obkio's ServiceNow Integration Works
The ServiceNow integration connects these two platforms so your network monitoring data flows directly into your ITSM workflow. When Obkio detects network performance issues, the integration automatically creates incidents in ServiceNow without manual intervention.
Your IT team gets network performance context directly in the platform they already use for incident management, service requests, and change tracking. No more switching between tools or copying data between systems.
When It's Available
The integration will be available in the Obkio application starting in January 2026. We're currently finalizing testing and validation to ensure it works seamlessly in production IT environments before general availability.
Get started with Obkio now. Start your free trial, set up monitoring, and be ready to connect ServiceNow the moment it launches in January.
- 14-day free trial of all premium features
- Deploy in just 10 minutes
- Monitor performance in all key network locations
- Measure real-time network metrics
- Identify and troubleshoot live network problems
