Obkio’s 2025 Pricing Updates: Investing in a Stronger, Smarter Network Monitoring Solution

For the first time in over 3 and a half years, we’re updating our pricing. Starting June 1st, new pricing will apply to all new purchases, upgrades, and renewals and will be reflected in upcoming billing statements.

This change comes as we roll out a wave of powerful new features and improvements designed to help you monitor and optimize network performance better than ever before. We know pricing updates are never taken lightly, and neither is your trust in us. That’s why we want to be fully transparent about what’s changing, why it’s happening, and how it will benefit you.

You’re investing in us, and we’re reinvesting in Obkio, expanding our team, growing our infrastructure, and bringing even more innovation to the platform you rely on every day.

In the past few years, Obkio has evolved significantly, introducing powerful new features and enhancements that make monitoring and troubleshooting network performance faster, easier, and more effective than ever.

Our platform is growing with you. Major updates are already live, new features are just around the corner, and even more exciting innovations are on the way. As Obkio becomes more robust and capable, we remain committed to keeping it the simplest, most accessible network monitoring tool on the market.

We’re also investing in advanced technology, expanding our customer support team, and strengthening our infrastructure and security. This pricing update ensures we can keep building and improving, so you get even more value from the tool you rely on.

We’re updating the pricing and inclusions of the following plans to reflect new features and added value. You can see the changes for every individual plan:

• Starter Plan
• Basic Plan
• Premium Plan

Alongside the pricing updates, we’re launching several exciting new features to enhance your network monitoring experience. These new features and enhancements are at the core of our pricing changes:

• Enhanced SNMP Network Device Monitoring: More included devices per plan and a 50% reduction in the cost of extra devices, plus new upcoming feature updates.

• New & Improved Obkio Vision:Visual Traceroute Tool: Our visual traceroute tool is now fully integrated into the app with a redesigned interface and dashboard support, paving the way for our future Automatic Correlation feature.

• Monitoring Agent V.2: A smoother, more secure Agent with streamlined updates, performance enhancements and optimized security.

• Microsoft Teams Monitoring: A brand-new feature that continuously monitors and troubleshoots Microsoft Teams call performance—coming soon!

Starting with your first renewal on or after June 1, 2025, the updated pricing will apply to all Obkio subscription plans—both monthly and annual—according to the new pricing structure.

If you’d like to lock in your current annual rate for one more year, you can do so by renewing or upgrading to an annual plan before June 1, 2025. Contact our Sales team to take advantage of this option.

You can always:

• View your current billing details in the Obkio app under the Payment tab.

• Refer to the new pricing table to see how your plan will be affected.

• Update your plan or payment method directly within the app.

By continuing with your renewal, you acknowledge and accept the updated subscription pricing and billing terms.

In the following section, we’ll break down the updated pricing and plan changes for each Obkio subscription tier, in both CAD and USD.

Customers on custom Enterprise and MSP Plans will be contacted by their Account Manager with updates on their new pricing.

Device monitoring continues to be a critical feature for many of our customers, and the way it’s used has evolved significantly. In the early days, most businesses monitored a single agent and one device per site. But today, with growing network complexity and market changes, many of our users are relying on Obkio as their primary, all-in-one network monitoring tool.

We’ve seen a major shift: Customers now want to monitor all devices across their sites, and the ratio of agents to monitored devices has increased dramatically. You spoke, and we listened.

Obkio has always developed its product in close alignment with customer needs. As demand grew, we knew it was time to pivot and better support this new reality.

In addition, with many legacy device monitoring solutions being acquired by private equity firms—and often losing their customer focus—we’ve heard from users actively looking for modern, reliable alternatives. We’re here to fill that gap.

Here’s what’s changing with our SNMP Network Device Monitoring feature:

• More included devices: We’ve increased the number of devices included in every plan (see pricing tables above).

• Lower cost for extra devices: The price per additional device has been reduced by 50%.

And we’re not stopping here. More updates and improvements to device monitoring are already in the works. Stay tuned!

Traceroutes remain one of the most powerful tools for network troubleshooting, and Obkio Vision: Visual Traceroute Tool has been one of our most popular features since its launch. Given how essential it’s become, we wanted to make it even easier to use and more accessible than ever.

Based on user feedback, we heard two key things:

1. Obkio Vision is incredibly valuable.

2. Some users didn’t know it existed or wished it were easier to find and use.

So we listened.

Obkio Vision is now redesigned and fully integrated into the Obkio app. Traceroute results can now be added directly to your dashboards, with a fresh, modern user experience that makes analyzing traceroute data more intuitive than ever.

You can now:

• Add traceroute results directly to your dashboards
• Enjoy a new, modern user experience built for speed and simplicity.
• Access Vision more easily, right where you need it

This update isn’t just about design—it’s also foundational for what’s coming next. This integration sets the stage for our upcoming Automatic Correlation feature, helping you detect and troubleshoot network issues even faster.

Currently, Obkio Vision keeps 4 days of traceroute history. But in the coming weeks, we’re extending that significantly:

• 6 months of retention for the Basic Plan
• 36 months of retention for Premium Plans

We're also enhancing our extra destination feature, which allows you to run traceroutes towards IPs or hosts that can’t be monitored via traditional methods like deploying an Agent or using SNMP. This includes devices like servers, printers, UPS units, and more, so you can get visibility where you couldn’t before.

Behind the scenes, our team has been hard at work improving the core of Obkio’s technology—our Monitoring Agents.

We’re excited to introduce Monitoring Agent V.2, a new and improved version of our Monitoring Agent software designed to power the future of Obkio. While the upgrade has been seamless for our customers, it brings major benefits under the hood.

This update includes:

• Optimizations to support future features, like Microsoft Teams Monitoring, Automatic Correlation, and the integration of Obkio Vision.

• Seamless agent updates, reducing the need for manual intervention

• Improved security features, ensuring your monitoring setup stays protected and reliable

These enhancements allow us to scale faster and continue building the innovative tools our users rely on, without disrupting your current setup.

We’re thrilled to announce the launch of one of our most requested features: Microsoft Teams Monitoring, which is now available in beta.

With Microsoft Teams being one of the most widely used collaboration tools in the world, we knew this was a must-have. Businesses rely on Teams to connect with customers, colleagues, and partners, yet meeting audio-video quality is extremely sensitive to network performance. When issues arise, users feel the impact immediately and often escalate complaints to IT teams.

The challenge? IT teams are frequently left in the dark, with little visibility into what’s causing the problem. As a result, Microsoft often gets the blame when, in reality, 99% of Microsoft Teams issues aren’t on Microsoft’s end.

That’s exactly why we built this feature.

With Obkio’s new agent-based Microsoft Teams Monitoring, our Monitoring Agents will join Teams meetings, exchange real audio and video data, and perform network performance monitoring tests, all from the Agent’s point of view. This includes monitoring performance:

• Between Microsoft and your environment

• Between different Monitoring Agents

• Across your full network path, covering up to 99% of the call path.

The result? End-to-end visibility into every part of your Teams experience so you can detect, troubleshoot, and resolve issues faster than ever before.

We’re continuing to enhance this feature and are working closely with Microsoft to finalize an agreement that will allow us to handle the deployment of Office 365 licenses on your behalf—no extra steps needed from your side.

👉 Want to learn more or join the beta? Check out our Microsoft Teams Monitoring page and sign up here.

We’re excited about the future of Obkio, and we’re grateful to have you on this journey with us.

• You can view all the upcoming pricing and plan changes on our Pricing Page.
• If you’d like to lock in current pricing, you can still upgrade to a yearly plan before June 1st, 2025.
• For any questions or help navigating the changes, don’t hesitate to reach out to our Sales Team—we’re here for you.

Thank you for your continued trust and support. Everything we build is inspired by your feedback and needs, and we remain committed to improving Obkio to help you monitor, troubleshoot, and optimize your network with confidence.

Here’s to everything we’ll accomplish together this year—we can’t wait to show you what’s coming next! 💙