Monitoring Agent Under Maintenance

    What you are going to learn:

  • What is a maintenance mode
  • When agent are under maintenance mode

When an agent starts or stops, it sends a signal to the cloud systems indicating that is going Under Maintenance. The objective of this under maintenance mode is to suspend any notifications during a small period of time (usually a few minutes).

Network Monitoring Data During Maintenance
Network Monitoring Data During Maintenance

Even if the agent is under maintenance mode, the applications will still monitor and collect network performance data and Network Issues will be generated. However, no notifications will be sent and all the network events occurring during that maintenance period will have the Under Maintenance label in the application.

User Defined Maintenances
User Defined Maintenances

At this point, it is not possible to manually configure a maintenance period but it is on our roadmap.