New Public Agents at Thinktel

Alyssa Lamberti
Alyssa Lamberti Jun. 22, 2020

New Public Agent at Thinktel

In Summary

Today, the Obkio team is announcing a new Public Agent operated by ThinkTel, a Canadian provider of hosted and on-premise, voice, video, conferencing, and data solutions who are a division of Distributel Communications Ltd. ThinkTel will be introducing Obkio’s Agent to a vast number of small, medium-sized, and large businesses collected from 15 years of experience. Keep reading to learn more about ThinkTel’s new Public Agent.

What are Public Agents?

Obkio’s Public Agents were first released earlier last year as an extension of our Network Performance Monitoring Agents, which are the network monitoring tools in our Network Performance Monitoring solution. Public Agents are hosted and maintained by Obkio but operated by cloud providers or third parties.

Our Public Agents can be deployed within seconds and help users monitor network performance between their standard agents, located in a company’s headquarters, remote offices, home offices, or data centers, and Public Agents located within a third party infrastructure. They are similar to Software agents except that customers don’t have to manage the Virtual Machine hosting the Agent themselves.

Users can leverage our Public Agents to monitor network performance metrics such as latency, jitter, packet loss and throughput from their service or cloud-based infrastructure.

Our list of Public Agents is always growing! It currently includes some of the largest cloud providers around the world, including Amazon Web Services (AWS), Microsoft Azure, and Google Cloud. You can find them all in our Public Agents Directory.

Today, we’re proud to be adding ThinkTel to the list!

Do you want to host an Obkio Public Agent? Contact our team for more information!

About ThinkTel

ThinkTel, is a provider of advanced hosted, and on-premises, voice, video, conferencing, and data solutions for the SMB, Enterprise, and Carrier markets throughout Canada. ThinkTel is the Business Services Division of Distributel, a privately held independent telecom with over 30 years of growth and success. With over 15 years of SIP-based telecommunications services themselves, ThinkTel is one of the longest operating and most experienced solutions providers in the market. They operate in over 1,200 cities across Canada.

ThinkTel’s services address a wide variety of business challenges, with proven results in cost reduction and productivity enhancements. They are the first solutions provider to meet Microsoft’s demanding SIP certification for its Lync / Skype for Business product and are also a Microsoft Gold Communications Partner.

ThinkTel leverages years of networking and solution architect expertise to accelerate and streamline the adoption of Unified Communication platforms. Their list of professional services includes adoption workshops, training sessions for network admins, and network diagnostic services such as Real-Time Media Assessments for voice and video. ThinkTel is one of the few providers to develop custom and premium SBC solutions to ensure flawless communications.

Over the years, the company has helped thousands of customers with deployments, ensuring the delivery of highly reliable and adaptable voice, video, and data services, including enterprise-grade SIP Trunking, Business Internet, Hosted PBX, Dedicated Access, Colocation and Contact Centre Services.

Through a network-neutral approach, ThinkTel delivers flexible solutions that meet the needs of businesses and organizations of all sizes and enables them to reach their cost-cutting and technology transformation goals, while leveraging existing infrastructures whenever possible.

The New Public Agent

Always looking to grow their network and expand their range of solutions and services, the Thinktel Team found Obkio.

Today we’re announcing that ThinkTel has proudly become an Obkio partner. Distributel (whom ThinkTel are a part of), has installed it’s second Public Agent in Toronto, Canada. Users can rely on Distributel’s Public Agent for continuous, real-time visibility of their network performance between the Public Agent and their network.

This provides users with the easiest solution to proactively and continuously monitor network performance and highlight network issues that affect capabilities like real-time media. ThinkTel, who is Distributel’s business brand, has a portfolio of Real-Time Media Assessment solutions for UCaaS built on Obkio technology.

Try Obkio for Yourself

Do you have pesky network issues you need to solve, but don’t know where to start? We can help with that.

Obkio’s network performance monitoring solution is a simple software that allows you to monitor your network performance and quickly pinpoint and fix issues such as intermittent VoIP, video, and application slowdowns.

Our Agents can be installed anywhere, from your head office, to your data centres, and continuously monitor your network to alert you of any current or incoming problems.

Try our solution for free, by signing up here.

Contact our experts to request more info.