User Roles - App new release: v1.13
With this new release, administrator users can grant different permissions to the users in their account. The permissions are based on the following roles:
- Administrator (user can do anything)
- Billing User (user is limited to billing information)
- Read-only User (user has a read-only view of a subset of agents or groups of agents)
- Standard User (user can access and configure all the agent and monitoring details, but cannot access billing information)
Many of our customers are Managed Service Providers (MSP) that only have a single organization/account with all the agents of all their customers. With the Group-based Read-only User role, they can create users for their customers and let them see only the information related to their agents.